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Guest reviews

1 /

January 10, 2023

Destination: Belgrade

4Excellent service by QEEQ, disappointed by Europcar

Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation.

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Igor H

November 29, 2022

Destination: Belgrade


Great experience, recommended.

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August 12, 2022

Destination: Belgrade

10Excellent and simple service

Carwiz were great, the staff were professional, informative and friendly. The car was excellent; clean, modern and reliable.

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July 15, 2022

Destination: Belgrade

9.3Belgrade trip - OK mobility

Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean.

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April 22, 2021

Destination: Nis


Great guys. Very professional. Highly recommend

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March 14, 2020

Destination: Belgrade

8Not so happy with the car, but got a very food service from the guy at the desk.

We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car. We had to travel the next day to the town office in Belgrade to get the shelf. In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time.

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January 23, 2020

Destination: Nis

6.3Wouldn’t use Avis again.

They tried to charge me additional things claiming my booking was not in its entirety valid. In the end charged me an amount which I emailed EasyRentCars about. Terrible experience with Avis.

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December 9, 2019

Destination: Belgrade


Gutes Fahrzeug, leicht zu bedienen.

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December 2, 2019

Destination: Belgrade

8.3Very Good

I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car. Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.

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October 1, 2019

Destination: Belgrade


There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier.

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August 17, 2019

Destination: Belgrade

9.3Very good

Deposit amount disproportional with car class

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August 17, 2019

Destination: Belgrade

9.3Very good

We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair.

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August 1, 2019

Destination: Belgrade

8.7Good car rental experience with Avis

Upgraded to automatic transmission. Great car and only address needs to be updated more accurately. Both Avis and still reflect the old address.

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July 20, 2019

Destination: Belgrade

9.3Very nice experience!

The car was brand new! No problem!

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July 18, 2019

Destination: Belgrade

3Worst ever service experience of all time. Disgraceful in fact.

Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ. Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!

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July 15, 2019

Destination: Belgrade


My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.

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Daria Senicheva

July 14, 2019

Destination: Belgrade

6totally disappinted by service provided by Interrent. NOT recommended!

sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.

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July 13, 2019

Destination: Belgrade

8.7Very good car, yet affirdable

We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.

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Armaan Khanna

July 10, 2019

Destination: Belgrade

8.7Very Good

Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name).

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July 6, 2019

Destination: Belgrade


Counter staff were super helpful! Car was perfect!

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July 4, 2019

Destination: Belgrade


Border crossing to expensive and charged me for washing the car on return

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June 29, 2019

Destination: Belgrade

9.7Overall great experience working with ERC. Loved Auto booking and insurance claim processing.

Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight. There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium. Thanks ERC, they managed to convince Insurer about the genuineness of the charges.

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June 13, 2019

Destination: Belgrade

8.3Better use other platform

Over charged me the cross border fee. Charged more than 200 euro for tiny scratches under the bumper. Avoid.

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April 13, 2019

Destination: Belgrade

10The best ever.

Extremely satisfied. Very good price + upgrade without asking for it?! Awesome staff.

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March 6, 2019

Destination: Belgrade

10Amazing price, 11 days for 66$ Canadian, just unbelievable

Amazing staff, amazing price, 66$ Canadian for 11 days, smooth pick up and return, highly recommended Hvala

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July 18, 2018

Destination: Belgrade


Like: Car confirmed quickly, did what I had to.
Dislike: The price was a bit too high for the type of vehicle and very few automatic cars available.

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May 18, 2018

Destination: Belgrade

9.4Great overall

Like: Friendly staff
Dislike: Pick up time

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Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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