8.7Good value for money - helpful Staff and quite a godd car condition
Counter located out of Airport building, near the public parking - just close to other rental companies. We've got Fiat Tipo instead of Ford Focus - in fact the same car class. Car had two major damages an several scratches on different parts. Clean outside and inside. Staff communicative and helpfull. Good experience during drop off.
4Excellent service by QEEQ, disappointed by Europcar
Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation.
Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do.
Otherwise car was in excellent driving condition and was clean.
8Not so happy with the car, but got a very food service from the guy at the desk.
We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car.
We had to travel the next day to the town office in Belgrade to get the shelf.
In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time.
They tried to charge me additional things claiming my booking was not in its entirety valid. In the end charged me an amount which I emailed EasyRentCars about. Terrible experience with Avis.
I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car.
Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.
We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair.
Upgraded to automatic transmission. Great car and only address needs to be updated more accurately. Both Avis and Easyrentcars.com still reflect the old address.
3Worst ever service experience of all time. Disgraceful in fact.
Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ.
Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!
My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.
6totally disappinted by service provided by Interrent. NOT recommended!
sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.
We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.
Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name).
9.7Overall great experience working with ERC. Loved Auto booking and insurance claim processing.
Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight.
There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium.
Thanks ERC, they managed to convince Insurer about the genuineness of the charges.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess?
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
January 18, 2024
Destination: Belgrade
The car was virtually new and in perfect condition. The staff at the rental office were excellent at both collection and drop off
View moreJune 7, 2023
Destination: Belgrade
Counter located out of Airport building, near the public parking - just close to other rental companies. We've got Fiat Tipo instead of Ford Focus - in fact the same car class. Car had two major damages an several scratches on different parts. Clean outside and inside. Staff communicative and helpfull. Good experience during drop off.
View moreJanuary 10, 2023
Destination: Belgrade
Despite of booking at an additional price, an assured/ guaranteed model, was provided with a lower category vehicle. No prior information or anything and not an even an iota of apology/ compensation.
View moreNovember 29, 2022
Destination: Belgrade
Great experience, recommended.
View moreAugust 12, 2022
Destination: Belgrade
Carwiz were great, the staff were professional, informative and friendly. The car was excellent; clean, modern and reliable.
View moreJuly 15, 2022
Destination: Belgrade
Car had to many scratches which made pick up slower than expected and create unnecessary feeling that you might be charged for things you didn't do. Otherwise car was in excellent driving condition and was clean.
View moreApril 22, 2021
Destination: Nis
Great guys. Very professional. Highly recommend
View moreMarch 14, 2020
Destination: Belgrade
We have booked an intermediate car. We have got a 7 seat Ford with the back seat shelf missing. There was no alternative to change the car. We had to travel the next day to the town office in Belgrade to get the shelf. In addition, the car had an unusual number of scratches and bumps, and trying to identify each of them to make sure they are marked at pickup, took a long time.
View moreJanuary 23, 2020
Destination: Nis
They tried to charge me additional things claiming my booking was not in its entirety valid. In the end charged me an amount which I emailed EasyRentCars about. Terrible experience with Avis.
View moreDecember 9, 2019
Destination: Belgrade
Gutes Fahrzeug, leicht zu bedienen.
View moreDecember 2, 2019
Destination: Belgrade
I can still see that 800e are reserved. Why is that? Everything was perfectly in order with the car. Jos uvek mi drzite sredstva blokirana na kartici. Da li postoji neki problem sa autom jer sam ga ja vratila u istom stanju kao i kad je uzet.
View moreOctober 1, 2019
Destination: Belgrade
There was no waste and no dirty car they said me your car is dirty. And they took 36 € they are lier.
View moreAugust 17, 2019
Destination: Belgrade
Deposit amount disproportional with car class
View moreAugust 17, 2019
Destination: Belgrade
We had a small damage, my booking platofrm Easyrentcars will cover it but i believe i m really overcharged for the damage. Except that everything was fair.
View moreAugust 1, 2019
Destination: Belgrade
Upgraded to automatic transmission. Great car and only address needs to be updated more accurately. Both Avis and Easyrentcars.com still reflect the old address.
View moreJuly 20, 2019
Destination: Belgrade
The car was brand new! No problem!
View moreJuly 18, 2019
Destination: Belgrade
Dealing with Budget Belgrade staff was one of the worst experiences we have ever encountered. Never again. Have escalated to Budget HQ. Inattentive, disinterested, changed car allocation 3 times without consultation with us. After giving us wrong car, we went back to counter (after an already 1 1/2 hour process) to be told rudely not to call them if there was any issues!
View moreJuly 15, 2019
Destination: Belgrade
My only remark is that information on budget internet site about extra cost for travelling to another country was 30 euros + tax = 36 euros and actual charge was 40 euros. This amount should be the same.
View moreJuly 14, 2019
Destination: Belgrade
sent us pictures of scratched car without any identification number and never replied on the request. Finally charged us for about EUR 150 for scratched front bumper ! interesting how should I had checked it before, on the kneels ?! unfair behavior to the customers, strongly DO NOT recommend.
View moreJuly 13, 2019
Destination: Belgrade
We arrived on Saturday and the queue was extremely long to pick up the car, with only one person working at the pickup desk and another at the car park. The people in front of me in the queue had damaged their car and I ended up waiting almost 2h to get my car. But once I collected it, everything went fine. The drop off was on a Tuesday and it was very quick, as there was no queue, no one had any issues and two staff worked both at the desk and outside. I will use them again.
View moreJuly 10, 2019
Destination: Belgrade
Very helpful staff at the counter - car we booked was not available, but they were very understanding and took the time to assist us (Especially the supervisor/ manager - cant recollect his name).
View moreJuly 6, 2019
Destination: Belgrade
Counter staff were super helpful! Car was perfect!
View moreJuly 4, 2019
Destination: Belgrade
Border crossing to expensive and charged me for washing the car on return
View moreJune 29, 2019
Destination: Belgrade
Avis Belgrade, is pretty slow in service. Though pickup didn't bothered me much, drop off took almost 2hrs. Luckily I had time in my hand or else I would have missed my flight. There was a minor scratch on the car for which they charged me almost 400 euros. Bad part is the charge was mentioned on the invoice as insurance premium. Thanks ERC, they managed to convince Insurer about the genuineness of the charges.
View moreJune 13, 2019
Destination: Belgrade
Over charged me the cross border fee. Charged more than 200 euro for tiny scratches under the bumper. Avoid.
View moreApril 13, 2019
Destination: Belgrade
Extremely satisfied. Very good price + upgrade without asking for it?! Awesome staff.
View moreMarch 6, 2019
Destination: Belgrade
Amazing staff, amazing price, 66$ Canadian for 11 days, smooth pick up and return, highly recommended Hvala
View moreJuly 18, 2018
Destination: Belgrade
Like: Car confirmed quickly, did what I had to.
View moreDislike: The price was a bit too high for the type of vehicle and very few automatic cars available.
May 18, 2018
Destination: Belgrade
Like: Friendly staff
View moreDislike: Pick up time