Driver's License in Philippines
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If your domestic driver's license is not in English (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license you drive in the Philippines.
Drivers holding a valid driver's license of the 10 ASEAN member countries can use their national driver's license in the nine other countries without the need to obtain an IDP. These countries are Myanmar, Laos, Cambodia, Vietnam, Brunei, Malaysia, Indonesia, Singapore, Thailand and the Philippines.
*Attention! Some car rental companies would have different requirements. Please check Terms and Conditions during the booking process.
July 26, 2022
Destination: Manila
well after all i can say its above average for the reason being some issues arise during my rental. issues have been resolve by the management smoothly but i hope this wont happen again in the future
View moreMay 17, 2022
Destination: Manila
it was hard to find the vehicle and the place where it is. the deposit has not been returned until now the car that was given to me is smaller than the one i rented
View moreApril 15, 2022
Destination: Clark
We were upgraded for free which best suited us for the number of luggage we have. Thanks for the overall experience! Would definitely use them again!
View moreMarch 20, 2020
Destination: Manila
The car so was dirty, I have to wait like two hours to return the car and get my cash deposit
View moreJanuary 19, 2020
Destination: Cebu
After 3 weeks I’m still waiting for the return of my deposit. Also no clear Insteon how to drop off car. EuropCar employee told me to ask where dropp off point was. In the end the person I asked gave me incorrect information.
View moreOctober 22, 2019
Destination: Manila
車は新しいですが、右前に破損有りの状態でした、走行には支障がなかった。前回もbudgetを利用していたのでスタッフとも顔見知りで次回もbudgetを利用したい。
View moreSeptember 21, 2019
Destination: Clark
The counter staff were extremely helpful and friendly.They picked me up from the airport and dropped me off as well.
View moreAugust 15, 2019
Destination: Manila
The car was great
View moreAugust 11, 2019
Destination: Cebu
There is a cigarette left inside the car.
View moreJuly 28, 2019
Destination: Manila
The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.
View moreJuly 28, 2019
Destination: Manila
The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.
View moreJuly 28, 2019
Destination: Manila
The only thing that I did not expect to happen was I waited too long to get the car.It wasn’t ready when I arrived.I was expecting that when I showed the booking confirmation I signed and get the car key.
View moreJuly 28, 2019
Destination: Manila
The car was in excellent condition, almost brandnew, clean. Staff very friendly and helpful. Although they seemed not to be informed about our reservation the car was available within 30 minutes. Looks like a lack in Hertz's internal communication.
View moreJuly 21, 2019
Destination: Manila
The office is located in terminal 1 arrival. however, if you are coming from out of the airport, it is bit difficult to access the office. it is basically not allowed to walk in the arrival without flight ticket. The car is parked in the terminal 2 taxi parking area, therefore, the office driver druve you to terminal 2, which was very incovenient. when im returning the car, there is no one waiting at the parking in terminal 2. so, i needed to call to the office in terminal 1. spent more than a hour to return the car.
View moreJuly 9, 2019
Destination: Manila
借りるときの手続きが時間かかりすぎでした
View moreJuly 2, 2019
Destination: Manila
This was an old car with over 55.000kms on the clock. It has scratches all over it and horrible seat covers inside. There was also two mismatching mirrors on the car. One black and one red. This car was totally unacceptable and I will not hire from National again. I thought they are a global brand with quality cars but this was unacceptable especially given the price. This was over double what I paid in UK and I had a much better car. I would normally be asking for a refund or compensation but due to my current schedule have not been able to. Also the location of the car once you have been to the office in really in a very strange place which felt unsafe. On return it was difficult to find and nonone was even waiting. Its literally a car park with no office ! Terrible. I had to make two international phone calls then after 30 minutes someone finally turned up and had the rudeness to mention I had disturbed his lunch !
View moreJune 7, 2019
Destination: Manila
Car was in a great condition as expected. The process was so quick and got the car within 20 minutes.Not to mention, Avis staffs were super awesome and friendly. I wish if AVIS can open a branch in Issabella as i had to drive all the way from Manila which was insane.
View moreMay 10, 2019
Destination: Manila
Car not clean.
View moreApril 26, 2019
Destination: Manila
very accomodating staffs & could have been better if they close late for late flight arrivals, thanks.
View moreMarch 13, 2019
Destination: Manila
I would like to inform you about the computer system you should atleasr update it.. it should show wether the person has been paid via net or not... in my case. I knew my husband paid my car but then.. it didnt show up in your system that made me worry. i had to bother my husband in thenmiddle of the night to ask one more time whether he paid for me or not.. and he said.. Yes.. thats the time where the stuff need to confirmed to other office... thats the system need to update for the convinience of everyone... thanks
View moreMarch 13, 2019
Destination: Cebu
My car had to be picked up at 4am , but they were closed, they open at 6am !!
View moreFebruary 20, 2019
Destination: Davao
The staff of Europcar was very kind. I caused a traffic accident. Great accident. The car broke completely. I also got hurt. The staff kindly attended to everything, such as accompanying my hospital, responding to the hotel I was staying with, and helping to book tickets for airplanes at a later date. It is a wonderful staff. I am grateful.
View moreJanuary 22, 2019
Destination: Cebu
We've been waiting there to take a car 2 hours. The tire of car got dilated so it took a time to change. Then, the car was so dirty, they gave us a family car. And different car with what we booked
View moreJanuary 6, 2019
Destination: Manila
TERRIBLE EXPERIENCE. I DIDNT GET THE CAR THAT I CONFIRMED BOOKED. LAST MINUTE AVIS SAID NO AVAILABLE CAR FOR ME AND IT TOOK MORE THAN 1 HOUR TO SORT IT OUT WHICH THEY GIVE THEIR AIRPORT CAR INSTEAD - CAMRY. AT FIRST THE STAFF WAS NOT HELPFUL UNTIL I RAISED MY VOICE AND TELLING THEM I AM A FOREIGNER AND I HAVE A CONFIRMED BOOKING BUT STILL THEY BLAIMED ONLINE AGENT WHICH IS YOU NOT DOING THE PROPER INFORMATION. I ARRIVED AT 15.30PM AND AFTER THE COMMOTION I GET THE CAR 20.00PM. I BOOKED AN AUTO CAR AND PAID EARLIER BUT NO AVAILABILITY AVIS WANT TO GIVE MANUAL WHICH I DONT DRIVE MANUAL CAR IN FOREIGN COUNTRY. ALSO HAVE ANOTHER 1 CUSTOMER HAVE SAME SITUATION AT SAME TIME . THE DEPOSIT THEY TOOK INITIAL ALSO SO HIGH.
View moreSeptember 7, 2018
Destination: Manila
Like: Employees are friendly
View moreDislike: N/A
September 5, 2018
Destination: Manila
Like: Price
View moreSeptember 3, 2018
Destination: Manila
Like: Good service, fair price, good car, friendly staff, uncomplicated
View moreDislike: nothing. everything was just great
August 23, 2018
Destination: Manila
Like: The employees are very efficient, helpful, and easy to deal with.
View moreDislike: None at all.
August 8, 2018
Destination: Manila
Like: When we were looking for the International car rental at the airport, nobody knows that this is National Car Rental. Fortunately, the staff was the one who find a way to look for us. We felt relieved and satisfied with their customer service performance, both the counter agent and the dispatcher/checker. With this experience, we are extending our rental for another 12 days.
View moreDislike: I hope that super insurance should be more affordable or even free for returning renters like us.
July 21, 2018
Destination: Cebu
Like: Price and car was great
View moreDislike: Collection was slow and not prepared
November 22, 2017
Destination: Cebu
Dislike: I had wait nearly an hour to pick up my call because they were late in cleaning the car. The staff member was really nice, but it would've been nicer if I had been able to pick up my car on time.
View moreDecember 8, 2017
Destination: Manila
Like: Very nice experience and we enjoyed our holiday
View moreDislike: No vomment
October 10, 2019
Destination: Manila
Bonne explications et changement de véhicule au dernier moment en raison du numéro de plaque et des jours d'interdiction de circuler sur Manille. Voiture propre et confortable. Inconvenient de devoir payer le dépôt de garantie en espèce (350€) car la recharge de la carte bleue est annoncée comme nécessitant un mois. !!!!!!! Attention prévoir des espèces !!!!!!!!
View moreMay 14, 2019
Destination: Manila
The car condition wasn't great. Tire pressure was low, so we had to stop at a gas station for air, and we experienced a battery discharge as we left the headlights on for about 5 minutes while the tires were being inflated. This had us request the assistance of a technician. Even though, the Budget staff was very quick in answering our call for assistance and guided us remotely.
View moreAugust 17, 2019
Destination: Clark
The interior of the vehicle needed to be a little bit cleaner but no complaints otherwise.
View moreJanuary 5, 2020
Destination: Clark
空港に少し早く到着したためカスタマーサービスへ連絡してすぐに合流し、店舗で書類へサインをしてすぐに出発ができました。また、滞在先のホテルまで返却ご送迎してくれ必ずリピートすると思います。最高のサービスを感謝しています。
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