10 Car Rental Brands in Split, Split-Dalmatia, Croatia

Reviewed: August 19, 2020

The car straight up showed an alarm from the tyre pressure captors, which the staff disabled claiming it was an issue with the captor. A couple of hours into riding the car and begin far from the pick up location, I start getting random alert messages about front assistance and other brake related warnings, WHILE RIDING. When I went digging into the car's status messsages I find out that service is 5000KM LATE. A totally unacceptable situation, so I sent to the nearest Hertz agent and found a person who wanted to send me back with the car claiming that he could change the oil if I wanted but that's it.... Upon insisting that I would NOT go back with an unsafe car and needed a replacement. He was not getting any support from his management, but eventually managed to give me an equivalent Hyundai that was there (and still dirty). This 2nd car did not have all the warnings flaring up, however it was almost a 100000km old, the clutch was sloppy, the brakes were almost non existent and required extreme anticipation on the road. Not mentioning all the dents and scratches all over it. Both cars were completely lacking engine torque and were absolutely ridiculously slow when the road would take a slight climb up (which is.... everywhere in Croatia). I believed that a company like Hertz would be a safe choice, it was a truly awful experience and I never felt so unsafe in a rental, all while being in a foreign country with notoriously dodgy roads. I would be happy to file a claim for any sort of compensation from Hertz, but it seems they are dodging any responsibility and I don't care about a compensation in Croatia only, I picked up Hertz because it's an international company.

Reviewed: June 17, 2019

They didn’t provide any sign off on damages prior to departure and tried to stitch me up for damages, which I refused to pay. Bloody useless and I’ll never use them again.

Reviewed: September 11, 2018

Like: We drove up the coast and saw alot of amazing views.
Dislike: We liked everything

Reviewed: September 24, 2019

Long procedure to rent the car a lot of paperwork

Reviewed: June 13, 2019

They pressure sold the protection cover would never never never use them again.

Reviewed: May 24, 2019

Unfortunately the staff at Goldcar led me to believe my All Collision insurance was not adequate and thus I ended up purchasing extra.

Reviewed: August 4, 2019

A long wait to obtain car keys only a small office at split airport. I also didn’t appreciate the sales pitch for extra insurance

Reviewed: August 26, 2019

We didn't get a car because we would not buy an insurance

Reviewed: September 25, 2017

Like: Beautiful Country, beautiful Adriatic Sea and coast. Great drive down the Jadranska Magistrala from Split to Dubrovnik.
Dislike: Nothing. Everything was great.

Reviewed: June 15, 2019

Car was smaller than expected and not clean on outside

Reviewed: August 15, 2020

We booked a comfort type car (VW golf) but got an upgrade (VW passat) for mo additional cost.

Reviewed: September 14, 2019

Car given was a larger executive car than small car ordered. no issue.

Reviewed: July 3, 2019

The car (Skoda Fabia) was everything we needed and nothing more, perfect for a holiday on the narrow Hvar roads and a long trip to Dubrovnik. Very economical, perky but not quick and comfortable. The car was in good condition and the inspection was done together to make sure both parties were clear on pre-existing marks or scratches. Service was friendly enough. Would use again.

Reviewed: July 5, 2019

Guys on check out at Pula were particularly helpful and nice to chat to. They didn't have the right car when we got to the Split pick up location (which was difficult to find as it is called Nova car rental, not Nu!) and tried to charge us for an upgrade before conceding they had no choice but to give us what they had - really cheeky.

Reviewed: August 21, 2019

The Sat Nav. of the car we were originally given did not work we had to wait a further half an hour for another car. The car we were eventually given was an upgrade from that booked. I was not aware of the additional cost for a driver of 75 years. This made the whole booking rather very expensive.

Reviewed: August 7, 2019

Nous avons été contraints de prendre une assurance complémentaire forcée ( tout comme un autre couple ) . C est de la vente abusive . Nous avons tenté de refuser : il nous répondu :" tanpis pour vous j annule donc la réservation et vous perdez votre argent !!" Voilà ce que l agent nous a dit ! Honteux !!!!! Pas de lumière sur le parking . La personne nous donnant la voiture a refusé de faire le tour de la voiture .

Reviewed: July 10, 2019

I really can't believe how rude the the counter staff was. I don't know if it was a high pressure sales technique but the guy did his best to make me feel like an idiot for not taking "option 2" to pay an additional £100 and having full coverage. I insisted on taking the option with no additional coverage but then the deposit required was 1600€, which is much higher than the "Estimated deposit amount: 8250.00 HRK" (approx 1100€) as stated in the terms and conditions. This is more than the limit on my credit card, so I had no choice but to pay an additional £100 to get the additional coverage. I feel this is an extremely misleading, underhand technique to make you pay an extra £100. I told him I've rented from Goldcar 3 times and had a consistently bad experience and he said "well you're an idiot for booking again, do you want to cancel? There are plenty of other providers here. Goldcar would be the best company in the world if your credit card had a high enough limit". So rude! When booking through Easyrentcars I was disappointed to learn it was with Goldcar. I will be writing to formally complain to Easyrentcars and Goldcar/Rhodium.

Reviewed: June 2, 2021

Addcar rental is fake rental company. Realy I rented car from Prestigo rental comp. They charge me for using ferry 50 euros, and for green card for 70 euros, what I never experienced before when renting a car. Staff at counter were very good and heplfull. In future I wil not rent a car with ADDCar rental and i will not recomened other people to rent wit this company.

Reviewed: August 6, 2019

This hire was exellent but we had anorher hire 20 more days the Day after We didnt get the car because he wouldnt give us without making an extra insurrence, we had a goldcard and he refused to use it. Now we are without a car because it is more expensive and easyrent Will help us in 20 days

Reviewed: August 27, 2019

The staff were trying to sell me extra insurance. I had hired a full insurance in your app, but they forced me to pay another insurance more . Moreover , I had booked the way full of petrol back and forth, but they didn’t let me do in this way . Y had to accept full-empty .

Reviewed: August 12, 2020

The car was probably. slightly smaller than Id expected but that was offset by it being a premium class. Skoda octavia size was booked and we were given a Mercedes b class.

Reviewed: October 30, 2019

Car had a few dents and scratches all round, that wasted time taking pictures and noting the scratches

Reviewed: October 8, 2019

Easy and quick

Reviewed: February 22, 2020

Staff were helpful and pick up was quick

Reviewed: October 13, 2019

Nice people and made things very easy and clear

Reviewed: August 26, 2020

The contact details are inaccurate and it was very hard to find the hire car location. However the car was good quality and clean.

Reviewed: October 15, 2019

The pick up location does not have an enterprise sign outside so very hard to find. The drop Off location should be at the airport not in another location

Reviewed: July 14, 2020

Everything was great. Fast and good customer service. No crowd. The car is even bigger than I expected.

Reviewed: July 28, 2019

It would be much professional (and relaxing) if the company would send us a confirmation mail or SMS after getting our car and keys back.

Reviewed: September 22, 2018

Like: Excellent handover process quick and painless
Dislike: No negatives

Reviewed: August 26, 2020

The car was just fine, but there was a major problem. The cigarette lighter did not work. We asked about it when we received the car and they said it would work. But as we were driving we found out both cigarette lighters were disabled and non-functioning. We NEEDED the lighters to plug in our GPS. So to find our way, we had to use our back up battery pack. Thank God we had it!! But it was dangerous to put this heavy thing on the dashboard. This was unacceptable and we would like some kind of discount for future bookings. Thank you.

Reviewed: September 27, 2019

Car was good

Reviewed: September 25, 2019

Long walk from counter to car but relatively easy. Good service although only a small office so only 1 member of staff at counter. Quick to pick up car once we were seen at the counter.

Reviewed: September 23, 2019

The aircon on this c3 zapped the power on the car Had to turn it off to get over mountain Also the car would not fit two large suitcases

Reviewed: August 31, 2019

Voiture neuve en très bon état sans souci. Le personnel à l'accueil était très froid voire agressif. Nous avons cherché longtemps le lieu pour prendre la voiture, aucune personne dehors mais tous à l'abri dans une voiture climatisée, on ne pouvait donc pas les trouver ...

Reviewed: July 31, 2019

The car was absolutely spotless and the exact model we’d reserved. Counter staff was good, but check-out took a little longer than I felt necessary. Overall however, fantastic experience and we would definitely use Keddy again.

Reviewed: September 6, 2019

The rental was fine, nice car but they don’t communicate with you where to pick up or drop off. The front desk just says “when you leave the airport turn left and another left” it led to an empty lot, nothing about going across the lot, look for our sign... so multiple people were outside trying to figure this out. When doing back in, same instructions when asked if he or someone could guide us... he said it’s “across the lot” basically, not worth rebooking with them.

Reviewed: July 26, 2019

The staff were rude and unhelpful. They tried to make extra charges to supply a car in the same class as we booked. One of the staff swore at my daughter because she refused to pay extra to have a suitable car, as booked, supplied to us without almost another €500 being paid for "Necessary Extras". Avantcar act like gangsters extorting money from vulnerable people. Avoid at all cost they are NOT a reputable company as the reviews on Trustpilot confirm.