9 Car Rental Brands in Mexico City, Mexico

Reviewed: February 14, 2019

Car was illegal, should not be on the road. Bald tires, screeching breaks and battery died.

Reviewed: May 22, 2019

Awesome staff at MEX, thanks.

Reviewed: March 1, 2019

La voiture demandée n'était pas disponible. J'avais reservé un SUV lux et j'ai eu une mid-range corréene. Le personnel etait odieux. A la restitution, il n'y avait personne et pas de boite pour les clefs, j'ai laissé la voiture sur le parking du loueur et le lendemain à la restitution ils m'ont obligée de payer le parking!! Je suis furieuse. Personne ne parlaient anglais, le personnel était absolument désagréable.

Reviewed: April 24, 2019

Very good Service !!

Reviewed: August 6, 2019

- Opportunity on improve picking up process - Customer mindset training - Better lobby and facilities - Improve and make easier the process - All Customers show been dissatisfaction in the time I was - Setting of indicators of satisfaction

Reviewed: March 19, 2020

El precio me parece elevado para un auto como el que solicite y el tramite del seguro , no me agrado en lo absoluto, no me siento confiado en manejar seguros separados, costos separados, cobertura dispersa

Reviewed: August 13, 2019

A Beat is not the same category as a Golf.

Reviewed: September 3, 2019

The car was kind of old, got a 2017 model, the carpets in the trunk were torn and the car had scratches all around. The service though was well above expectations and made up for the car being sold and badly kept

Reviewed: December 31, 2019

Very efficient service. Expected from a good brand like Hertz

Reviewed: March 25, 2020

They charge me for small front bumber chip... smaller than grain of corn... they charge me $900 pesos