23 Car Rental Brands at Krakow Airport (KRK)

Reviewed: July 30, 2020

Very good overall. I returned the car earlier but I forgot to top off the fuel but the guy receiving the car (Pavel) was kind and waited while I refueled.

Reviewed: January 18, 2020

Excellent customer service, highly recommended

Reviewed: August 31, 2019

I cancelled my reservation because Green Motion asked for a 120 EUR insurance fee and they said if this money is not paid, the basic insurance doesn't cover almost anything, including a damage on the car in a parking place. This money is far beyond the renting fees of the car.

Reviewed: August 31, 2019

The car was very nice. Pleasant customer service. I was surprised how particular they seemed about the tiniest possible scratche. Upon pickup we examined the car with a reflector (it was an evening, but still) noting the tiniest possible scratches (much smaller than the typical 5 mm). I was asked to sign a sheet stating that I will pay 90+ euros.for any scratch. This made for a rather stressful rental experience. With that said I did not have any problems when droping the car off.

Reviewed: August 23, 2019

I forfeited my car hire at green motion after seeing the staff fraudulently make damage claims on the cars being checked in at the horrified customers' expense. Told them there was no way I would touch their vehicles and went and booked an Avis car.

Reviewed: July 23, 2020

I am not sure how they keep prices so low sometimes. I like this rental company. I just wish the pick-up process was smoother, with emails or some notifications first.

Reviewed: January 5, 2020

They don't have "5 cm rule" like most renting companies so they can charge you for any little scratch They found "new scratch" on quite old (scratched) car. It might be my fault but this part was already sratched part of the car. Nevertheless i was charged 235 EUR for paiting.

Reviewed: October 19, 2019

No problem with anything...

Reviewed: June 24, 2019

Pointed out marks on the car to supplier. Not recorded by supplier. Took video as proof. Upon return of car the supplier tried to charge for chips on the car body. Didn’t accept. Showed video evidence and attitude changed. Very poor stunt to pull.

Reviewed: June 11, 2019

The service and car are both good but the pick up instruction is not clear. It says terminal pick up but it ended up to pick up the car by giving you a call.

Reviewed: May 5, 2020

Due to Covid-19 office was only opened for pick-up. I think I might be the only client that day. I had to postpone pickup +2h - No problem. Drop-off with key deposit box on guarded Parking. Car was perfect and clean. Not Mercedes C-class but much stronger 8 months old Volvo S60.

Reviewed: August 23, 2019

Smooth experience though we did not get a 2-door coupe as booked. The service provided by Hertz was still good and we had absolutely no problems collecting or returning the car.

Reviewed: July 3, 2019

Great car from Hertz, no issue to rent and return it. The only thing I didnt like was that the parking was on high floor, so it took a while to get there ;-)

Reviewed: March 11, 2020

Great car and hassle free experience

Reviewed: January 25, 2019

For the same price I’ve got bigger car, nearly new. Brilliant. No quee at desk neither on pick-up nor drop-off

Reviewed: November 15, 2019

Excellent rent a car company. Highly recommend to buy protection at counter! Car was brand new in really good condition.

Reviewed: October 12, 2019

Great, new car in perfect condition.

Reviewed: October 28, 2019

Good service, car in great condition, no extra fees for drop-off in a different location.

Reviewed: September 29, 2019

Quick and super smooth !

Reviewed: September 20, 2019

I was very disappointed because I got a different car than it was guaranteed

Reviewed: September 29, 2019

i rent car A class Mercedes or similar the avis give me a KIA car i didn't take what am rent it and when them take money from my card theme try to cut 1800 PLN not my Rent 1000 PLN with balance on last theme take 1300 ... the 300 because am coming at 3 pm not 10 am !!!!! thetas big problem

Reviewed: September 12, 2019

Great company

Reviewed: August 22, 2019

Easy and quick but since I have u.s license and i didn't have international license they refused to give me insurance coverage but besides for that it was great

Reviewed: September 2, 2019

Ask for uprgrade at the desk. I got Ford Focus instead of Fiat 500.

Reviewed: May 6, 2019

Everything about the rental was great. Would definitely use again