“The car was perfect for our needs and the price through QEEQ was by far the best price.”
About Alpha Car Hire:10.0/10
The car was perfect for our needs and the price through QEEQ was by far the best price we received for a comparable vehicle.
The staff at Alpha were great, very efficient and very friendly.
Alpha could not find our booking to begin with. Spent a while to track it down as QEEQ did not send through my surname. Said the insurance booked through the app was less than their basic
About QEEQ:7.0/10
After placing my details here, spammed with emails and two calls from telemarketing. The App kept dinging in the middle of the night to offer me to purchase something else or to remind.
Having the auto correct to Timezone of booking should be better
“Overall, the car was great. The booking system was easy but the pick up process for me should of bef”
About Alpha Car Hire:10.0/10
I was a little surprised and to be honest a little scared that I was left on a side road when I was picking up the car. If it had been explained to me beforehand that this process would happen because I was from Melbourne and could not enter NSW then it would of been ok. Dropping it off I knew the same process was to happen.
The Office was closed by 12pm even though pickup was stated as 12pm. I had to rent from another company for 1 day so it cost me more money. They should have send a reminder to say they close before 12pm so that customers will not be left stranded
This is the second time we booked a car thru Alpha Car Hire. The first time around was a very good experience, hence the reason why we went with them again this time around, and they did not disappoint. Very easy to deal with and their staff are super friendly. Will definitely use them again in the future.
I had booked a Kia Sportage but got a Hyundai Tucson. I paid extra coz I wanted to test drive that particular car. I remember paying extra to be able to drive this car over Hyundai Tucson and didn’t like the part where I was given a cheaper car for the same price.
car is good, condition of child seat was really bad.
Counter staff are not friendly and welcoming at all.
anyway overall I am happy because of car's condition, good value for money. No any other issue to mention.
“Customer service is quick, knowledge and helpful.”
About Alpha Car Hire:9.3/10
Very good overall except the pick up and drop off location is far away from airport and need to wait for shuttle bus to transport to and from the airport.
The car condition is excellent.
Like: I receive a better car. Good quality and general conditions. Very comfortable for the family and children. Dislike: It took me about two days to know how to use the cruse control. It was a bit difficult to arrive to the direction and to go out without knot the city. But the staff was very friendly with this. I didn't know if I had to return it clean or not I had to call to confirm.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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View more >Dislike: It took me about two days to know how to use the cruse control. It was a bit difficult to arrive to the direction and to go out without knot the city. But the staff was very friendly with this. I didn't know if I had to return it clean or not I had to call to confirm.
C.Cubinar
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View more >C.Duffy
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View more >Dislike: The no tint on the windows made us feel exposed. The drivers seat belt clip was a pain.
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