ACO CAR RENTAL REVIEWS

Nunca me entregaron el auto que reserve, a las 4:45 pm me dijeron que no tenían una auto para alquilarme y me dejaron tirado en el aeropuerto sin ninguna solución, tuve que alquilar el auto con otra empresa

I declined their additional insurance on the vehicle because my Visa Platinum card covers all car rentals which I've used at any other car company in the past with no issues. I even printed out the car insurance policy from Visa on paper and showed it to the woman at the front counter and she refused to accept that I already had insurance. She refused to honor my reservation because I declined there additional $30 a day rental car insurance. ACO car rentals is a complete scam and should be out of business due to fraud. I was left stranded and had to take an Uber from Miami to Fort Lauderdale I am extremely unhappy.