CAR RENTAL OKINAWA CAR RENTAL REVIEWS

No additional insurance offer. Smooth pick-up and drop-off process. Free shuttle bus to airport.

Easy and fast pick up. Multi language staffs available for customers from different country. Received message in advance on pick up notice. However, there r 2 things I haven’t experienced with other rental company before. First, I have been asked to return the car in sharp( I set my return time at 9:00am). Any delay will cause voided on the insurance. When I ask to extend my return time to 10am for flexibility, I have been told to charge 1100yens for the insurance. I can’t believe a car insurance is counted by hour not by day. Second, the fuel policy is full to full but I have also been asked to provide receipt for proof. These r the strange policies I have never been experienced

As good as usual

This is very good company. There is a very nice Taiwanese lady to help us

Highly recommended. This is the best price in Okinawa

very good rent car company . the car clear and the price very good.

I communicated frequently with the staff at Car Rental Okinawa and they were always very responsive and polite.

We were kept informed 2 days before via the WhatsApp.

No drop in price for me.

GPS in vehicle has English setting but most menus are still Japanese. Could not use it even after attendant tried to show me how to use. Had to fill up the tank at their specified gas station and the only information given on it is a map code. It would be better to give more information so I could use Google Maps instead of being forced to use car's GPS.

Nice driving experience. Honda Fit is an economical car. Quick respond from whatsapp for any enqiry even out of service period.

Clear instruction, communication via Watsapp in English; Chinese. Appreciate special arrangement to pick up car @ airport on arrival due to arrival delay till 8pm.

Easy booking and clear terms

They are so nice and easy to communicate that I never thought about.I appreciate the counter staff used WhatsApp to contact me in Chinese before the trip.

Great rental agency. Staff was friendly and helpful.

Easy app to use.

Car and staff were awsome, however, you are required to go to one of their gas stations to fill up or top off before you drop off the car and bring a receipt as proof. Theory is great except forien travelers be warned you will have to have yen to top off the tank they dont take any forien cards (not even debit or military ones). Staff and experience was great just make sure to set some yen aside for the end.

Awsome thank you so much!

Good car with good price

The staff can fairly communicate in English and provide good service. It would be great if car pick up location is nearer to the airport.

Friendly staff and very clean cars. Service was great too, free shuttle in a comfortable van back to your next destination.

Allow more pick up points, other than the airport. I checked with the company and they have city centre pick up.

Confused a bit for car instruction and drop off car location. It’s hard to use the gps on car. However, staff is good support and cleaning. It’s comfortable car.

Good for the price and discount getty

Car was very clean and new, no complains about the car at all. Great thing is they will send you to your Naha hotel or airport after you return the car FOC, saved me a taxi ride.

Overall good and staff is friendly. The only complaint is the waiting time for pickup is a bit long, as I have even communicated in advance with them just before the trip.

Easy to use and responsive!

Car is bit old.

Everything is good

Easy for process rental