RENT PLUS CAR RENTAL REVIEWS

Ordered Skoda Octavia or similar, received Skoda Karoq

Usually I have a very smooth process with Rent Plus company, even during the pandemic, but this time I found out a charge no one told me about from my deposit cc and still can't find any reasonable explanation for this from their customer support, for more than 2 weeks. Supper disappointed.

Smooth and very handy

Quick to collect and return.

Simple, clear and easy to complete, whilst offering very competitive pricing.

Quality cars with very kind employees

The person who received us when picking up the car was not that friendly but the one who received us when dropping the car of was very firendly!

Perfect service. I emailed Qeeq because I wanted to pick up the car a bit earlier and the customer service arranged everything for me. Very very friendly and helpful

Staff si always Very helpful. Car is adequate to what was booked.

car was good price, easy to book.

100% perfect

very satisfied

Polite, quick and easy to deal with

All fine

The car complately fulfill my expection.

All went very smooth. All questions were answered.

The experience with Rent Plus was less than satisfactory....they forced us to pay for the rental on pick up despite the fact that we provided a receipt showing payment made in full. They denied our pre-purchase of the full insurance option and were basically rude in our dealings with them.

We communicated our issues with Rent Plus...that we paid for the rental again in order to get the car we reserved...and we were very impressed with Easyrentcars resolution of this issue and the timely credit we received for the added charges.

Great car great price

Great site

Signage could have been better in the terminal. Everything else was spot on.

Always easy dealing with you.

Excellent service and support. The emergency number works. Prompt response on mail and hassle free service with cars in excellent condition.

The car was new, staff were efficient, and did not try to sell us any extras

One thing that we have noticed after 10 kilometers drive from the pick up location, that the gas tank was not full, only 75%. When we have returned the car with a full tank we have reported that and got some cash refund.

I got a better car than I initially booked. I was super happy with the upgrade!

Good app, works well

So far so good. Happy with the company up to date. I usually rent a car from this company in Prague and I have never had any problems. They have new, clean cars and the rental process is very efficient. One thing I must mention I am not pleased with is the increased boarder cross charge. It used to be 10E, then 20E and at the moment its 30. A little bit too much in my opinion like for EU countries coossing!

I am enjoying the app. It works well. Bookings through it are easy and efficient

Brand new car, good customer service. Small problem is that I had a small issue, sent an email about it and got nor response. If it would've been important to me I would've called.

They gave me a new Fabia. It was very clean and nice from every angle. Staff was kind. My deposit didn't refund yet and i'm still waiting but generally i pleased.

The counter staff was a bit rude and uninviting. They were telling me that they didn't understand the Easy Car Paper and they wanted confirmation number in a specific way. Just uninviting.