I will avoid to come across this company at any cost in future. Terrible customer service if any at all. The woman at the counter in her view "punished" me with allocating a vehicle, which was not fit to be on the road, because I dared to mentioned that it was not clear at the time of the booking that I would be picked up from the airport and taken to the remote location to pick up the rented vehicle. She took it as a personal insult. I clarified that it has noting to do with her personally, and it's the process that I'm referring to. But unfortunately it made no difference to her. I was allocated the worst vehicle I have ever rented. It hadn't been washed, with bird poo on the roof, dusty from outside and inside. The vehicle was located in a side road with other junk cars, whereas all other vehicles, ready for collection, were located at the front of the office building of the rental company.
I inspected the vehicle and found number of faults, such as unacceptable dust in and out of the vehicle, broken booth cover, front windscreen wipers not cleaning the windscreen properly causing poor visibility. I returned back to the office to report these fault to the lady. I asked her to give me another vehicle due to these faults, mentioning that there are several identical vehicles (exact same make and model just different colour) at the front of the office. She briefly smiled and said no, they are all booked. I left with no other option than to take that vehicle, as we had an appointment in Corfu city in a short while, which we couldn't miss. Otherwise, I was ready to walk away.
On the return, at around 20:30, I found the office closed and the lights were off. it was dark outside. I walked around the building to try to find someone to talk to and ask how and where to drop off the vehicle, as there wasn't any signs at all. After several minutes, suddenly someone walked out of the dark to collect keys. No confirmation or report about the return of the vehicle to
A la llegada no estaban, tuvimos que llamar y esperar. La chica no dió ni una, ni sabia el importe de la fianza, intentó cobrarnos, cuando todo estaba pagada. Lo positivo fue que mostrándole la documentación de la reserva la fianza la ajustó a lo establecido y declinó el cobro.
Il a fallu attendre 3 heures avant d’avoir le véhicule que nous avions réservé. L’assurance que nous avions pris au départ n’était pas reconnue par AddCar et il a donc fallu débourser 400$ pour en racheter une sans quoi on ne pouvait pas avoir l’auto que nous avions réservée; horrible expérience !
The staff at the rental agency in Heraklion - Apollo Car Rental - were excellent; friendly and flexible in problem-solving. Also they all had high level language skills not just in English. One felt one ‘was in good hands’.
During return, the staff insist that I must sign a blank form for damage before inspecting the car. It is like signing off a blank cheque without both parties going through checking the car
Pagamos por un Dacia Duster, porque queriamos un Sub grande, pero nos dieron un Renaul Capture, por el mismo precio, que es mucho mas pequeño.
No marcaron ningun toque en el coche y al salir vimos que tenia varios golpes, menos mal que hicimos fotos, porque al entregarlo nos pidieron fotos.
“I do not recommend AddCar Rental and will not rent again at this company.”
About ADDCAR RENTAL:9.0/10
It was TOYOTA COROLLA.
AXA Additional Driving Insurance was not accepted.
Insurance on my own car was not accepted although it was accepted at FOX rental company in my previous trip to Las Vegas.
Counter staff enforced me to buy their insurance.
About QEEQ:10.0/10
Rental price drop more then 2 times during last 24 hours. I don't know how protector work its magic.
Everything was ok until the insurance issue that they forced on me regardless of having perfect insurance myself and willing to sign any waiver to accommodate them.
At the end I paid large sum in order to be able to drive their car.
About QEEQ:10.0/10
I called your agent and he was super nice and did his best to convince the receptionist but unsuccessfully at the end he asked me to pay them what they are asking and get the car then send it to QEEQ for refund which I followed.
The car would be described as adequate for use.
It was an older Nissan micra with a few body repairs evident and lacked performance due to an intermittent misfire
However, it got us around the island for 10 days.
For 78 pounds per day we perhaps expected a little more.
There was an error information for the place of the pick-up! That is unacceptable! That was the reason for the long pick-up time. However, the final renter - who was trying to find me - was very kind in the situation.
About QEEQ:10.0/10
QEEQ.COM's service was excellent! I had contacted them on my stressful situation at pick-up and - half a globe away, from LA - a kind person made my contact with the renter possible!
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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