MALTA INTERNATIONAL AIRPORT CAR RENTAL REVIEWS

Very rude staff, 1st car had damaged front bumper. Second car had damaged driver side mirror that didn’t work. Sending us forward and back to the office which wasn’t any help. All their car were in very bad condition Very bad experience and we will never use them again

Goldcar agent was insistent on us to buy protection cover and saying cover we bought doesnt cover

Car given was a Hyundai i10 in fairly poor condition

Make sure you take photos of your car when collecting, these are con merchants. Luckily I did!

You pay to have no excess but when you get to the airport they wanted €90 euro to reduce the excess To €300 or they wanted €1300 still waiting for it to be returned.....

Car was I poor condition, lots of dents and a loose exhaust. Avis our a 1000 euro hold on my credit card at pickup and tried to sell my additional insurance. When I said I had paid for no excess insurance already thy said I had not paid for 'their' no excess insurance, do if I had an accident they would still charge me up to 2000 euros excess and I would have to claim it back myself. I returned the car in the same condition with a full tank of fuel as a week later they put a 25 euro charge on my credit card with no receipt or no explanation.

They messed up the pick up and drop off. The confused the registration in the car. They sent an automatic email to say my car had been returned one day earlier than it should have been and it took 1.30 minuets to sort things out when i returned the car. They also tried to push sell thier insurance ..even when i proved i had insurance they tried to say they did not accept American Express credit card. When they did accept it. They are a very bad company

Absolutely shocking experience. The details in agreement were totally different than the actual state of car. When I challenged Goldcar staff about tire-pressure monitoring system warning light being on I was told it's ok (it's not ok where I am from, it's serious safety issue), then I have noticed the fuel tank was empty where my contract stated I'm renting car with full tank and returning it with full tank. I was once again been told that it's ok an I can return car empty, too. And when I asked if that is a common practice that contract doesn't match reality the answer I received was "THIS IS MALTA" Very unprofessional approach.

Car was spot on. Gold car staff was good. Check in staff was hard to understand if he was saying 7 or 70 eurso to add the excess insurance. Checking car out and in was excellent.