Driving, Traveling

The Ultimate Car Rental Checklist

Section 1: Collecting the Car (8 Steps)

Step 1: What do you need to bring to collect the car?

  • Driver’s Licence (+International Driving Permit)

Being held for at least 1 year (often 2 years) with no major endorsements

  • Credit Card(s)

In the name of the Main Driver and with sufficient funds for deposit

  • Forms of ID

A valid photo ID (Passport or National ID), or any other forms of identification

  • Printed Voucher


Step 2: Do you want to add an additional driver(s)?

YES Additional drivers MUST present their Full Driver’s Licence and may be charged

No Go to Step 3


Step 3: Additional charges at the rental counter?

Must – Car’s deposit & additional drivers fee (if any)

Other possible charges – Young Driver Fee, After-Hours Fee, Cross-border Fee and etc.


Step 4: Do you pick up the car on time?

YES – Go to Step 5

NO – Contact for permission: Early or late notification in advance is required (surcharge may occur). If you can’t reach the rental desk, please contact QEEQ.COM 24/7 customer service for help


Step 5: Does any promotion at the rental desk?

YES – It’s up to you (remember to check the price after you pay). If you don’t need it, say NO

NO – Go to Step 6


Step 6: Read the rental terms and conditions


Step 7: Check the car condition

  • Bad condition

Immediately raise the issue (if any) with the counter and request a replacement. If the problem cannot be solved, contact QEEQ.COM 24/7 customer service for help

  • Fuel

① Check the fuel type: petrol or diesel

② The Full-to-Full car: check if the fuel is full

  • Mileage

Check that the odometer on the dashboard matches the record at the rental counter


Step 8: Ask for the car rental agreement and the receipt, and check what you have been charged


Section 2: Using the Car (2 Steps)

Step 1: Do you need to cross the border?

YES Read the cross-border policy carefully, and confirm with the rental desk (NB: An additional fee may apply)

NO – Go to Step 2


Step 2: Did your car have an accident during the rental period?

YES – Contact the rental desk and follow the instructions. If you can’t reach the counter, contact QEEQ.COM 24/7 customer service for help

NO – Go to Section 3


Section 3: Returning the Car (8 Steps)

Step 1: Confirm the fuel status: are you returning with a full tank?

NB: if you’ve already paid for a full tank of fuel at the time of pick-up, go to Step 2

YES Go to Step 2 (keep the latest receipt from the fuel station)

NO Fueling up in advance or pay for a full tank at the counter (if you choose self-service return, the fuel fee and labor fee are required – please check the agreement details)


Step 2: Confirm your return time: do you return the car on time?

YES – Go to Step 3

NO Contact for permission: Inform the rental desk in advance if you want to return the rented car early or later (NB: The paid portion may not be refunded and the late-return compensation fee may be required)


Step 3: Confirm rental desk address and opening hours, do you return it during the business hours?

YES – Return to the rental desk, go to Step 4

NO – Self-service car return, go to Step 5


Step 4: What should you notice when returning your car to the rental desk?

  • Check the car

① Its recommended to take photos as evidence to avoid disputes over mileage, fuel, car damage or cleaning fee

② Anything left in the car?

  • Return the keys & rental equipment(s): ask the self-service return process of the rental equipment(s) in advance (if any)
  • Final Invoice (FI)

Confirm all information is correct.


Step 5: What should you pay attention to when choosing a self-service car return?

  • Take photos: Use Time-stamped Photos tavoid disputes
  • Dropbox: key + Rental Agreement

Step 6: What are the unknown deductions after returning? (keep the invoice for more than one month in case of dispute)

  • 1-100 USD: Traffic ticket fee, toll fee, and labor costs (in most cases)
  • >100 USD: Car damage may occur, go to Step 7


Step 7: If there’s any damage, what insurance claim materials do you need (QEEQ.COM)?

  • Statement of the loss/accident particulars
  • passport and driving license
  • Rental Agreement
  • Credit card statement
  • Damage invoice
  • Your Bank Information to Get Paid


Step 8: Have your Prior Authorization get released yet? (Turkey will actually deduct the fee, while the other countries will just put the money on hold)

  • It usually takes 1-2 months. If not, contact QEEQ.COM 24/7 customer service for help

Visit QEEQ.COM now.

QEEQ.COM guarantees the most competitive car rental deals for your travel and the secret is our Price Drop Protector program! We can automatically track your rental rates and RE-BOOK you if prices drop! See how our customers love this feature here.

Here is QEEQ.COM’s ultimate car rental checklist!

If you want to know more about renting a car:

Leave a Reply