SURPRICE RENT A CAR CAR RENTAL REVIEWS

The stuff did everything they could to sell me the full insurance. The only way to not getting full insurance was blocking 2.600€ of my card!!!!!

Best car hire company I have used, never heard of them before, but always will use in future

Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!

The car inside was not very clean, bad smell. There was no windscreen washer fluid. The tank was not full as in description of booking. The car had some unmarked scratches at the pick up. When dropping off, they tried to blame me for a scratch which had already been there. After pointing that out, the person kneeled down and found a small scratch underneath, however they don’t do that during pick up. They quoted me about €100 plus €50 admin fee ??? where a touch of T cut would polish it off. Completely disappointing.

Very pleased with booking. Especially with the Price Drop Protection. Highly recommend.

Amazing Car rental....they are beginner and can do miracles.... They supported with everything I wanted

Very nice and convenient cars. The only issue is that the pick up location is not at the airport so if you forget or did not checked this it will be confusing. I would love if there was a big warning about this and maybe somebody wrote an SMS saying this but they did not had my number. Other than that, this company is perfect. They even check the cars on drop off, so it is not like other companies where you leave the keys in the counter and then you get a surprise magic cost.

Again, this is one of the best in the budget category. They have a lot of bad reviews online but I think is because people do not really check the car carefully.

I am not sure how they keep prices so low sometimes. I like this rental company. I just wish the pick-up process was smoother, with emails or some notifications first.

Despite I dropped the car back during office working hours nobody showed up to inspect her. 8 hours after I returned her, she was still not checked in. I had to call the office to remind them to check in my rented car.

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

We booked a small car Honda Fit for our trip but Surprice Car company gave us a surprise with a bigger car Toyota RAV4. We are so glad because we drove up mountains of Mestia Svaneti and everything went so good. The condition of the car was perfect, clean and comfortable. They provided extra booster seat for my daughter. She was so happy to sit on it. Staffs provided an excellent service. Good communication in English. The staff picked up the car from our home. We are so thankful and happy as we got to enjoy our family trip wonderfully without any worries. Definitely anyone who wants to rent a car with complete insurance coverage. This is the most reliable car rental company. 5 star service! Highly recommended to anyone visiting Georgia.

Booking was good and smooth. Staffs were very considerate. Sent me emails to check on our flight details.

Muy buen coche relación-calidad precio y muy buen trato del personal.

Buena web para alquilar coches

Very good stuff

Exceeded our expectations. Super efficient staff.

Good platform.

Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.

Everything was great until I handed over the keys to our price. Then I asked how I was getting to the airport. I was told to find my own way !! No help or assistance given. I had to find my own way to the airport. This is a break in the contract that I purchased !!

All good

I really appreciate the help and very good service that Mr. George gave to us. He reply immediately when we have question and he is very polite. I highly recommend to rent a car with Surprice Rent A Car, car and service are very good.

Great car and good service on pick up and collection

Struggled to submit evidence of booking at the end...didn’t accept first submission of proof

This is the second time we have rented through Surprice Rent A Car and we really like their friendly staff and ease of pick up and drop off. It's very stress free. We will use them again.

Great booking platform always finds us good deals.

Great and very helpful staff. For any request there was someone very helpful at the end of the phone

No concerns.