SURPRICE RENT A CAR, London Gatwick Airport Car Rental

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURPRICE RENT A CAR - London Gatwick Airport Information, Car Rental Instructions & Policies

Store Location

South Terminal Arrivals - Ground Floor, Level 00 Horley, Gatwick RH6 0NP

Telephone

+44 330 094 9033 / +44 752 323 2343

Pickup from Branch or Car Park & After Hours Pickup

The SURPRICE RENT A CAR - London Gatwick Airport car rental location is in terminal

You can walk to the counter of SURPRICE RENT A CAR - London Gatwick Airport car rental.

Pick-up: On arriving in South Terminal Gatwick airport our customer contract collection point is located inside Regus Express (10 steps from arrivals). From North Terminal please follow the sign to Regus Express in South Terminal Arrivals.

Return to the Store, Car Park or Key Box & After Hours Return

Drop-Off: Gatwick Airport Spirit Wood Broadbridge LaneBurstow, Horley Gatwick, RH6 9RF

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59	06:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

23 - 75 years old

Young Driver Fee applies at 23 - 24 years old with charge of GBP 30 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

EU Driving License

UK Driving License（with DVLA check code/DVLA endorsement record）

In addition to your licence, either a valid and up to date DVLA licence check code or a printed DVLA endorsement record must be provided for all Approved Drivers. These can be obtained from the DVLA website (www.gov.uk/view-driving-licence).

You are also required to present: Proof of address such as a physical utility bill or bank statement issued within the last 4 months (UK residents) . Boarding Pass (if non-UK resident and flying into UK)

For local renters, you need to bring:

Full Driving License issued in United Kingdom

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Additional driver fee

Note that all drivers must provide their valid documentation.

GBP 10/day

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

GBP 13.99/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

GBP 12.99/day

capped at GBP 129.9

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

GBP 12.99/day

capped at GBP 129.9

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

GBP 8.99/day

capped at GBP 89.9

Cross Border

Must-not:

Towards any countries, taking rental cars crossing border is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

GBP 1500 for Fiat Panda,

GBP 1500 for Hyundai I10,

GBP 1500 for Toyota Aygo,

GBP 1500 for Renault Clio,

GBP 1500 for Volkswagen Polo Or Similar,

GBP 1500 for Toyota Yaris,

GBP 1500 for Vauxhall Corsa,

GBP 1500 for Hyundai Bayon,

GBP 1500 for Fiat Punto, Seat Ibiza Or Similar,

GBP 1500 for Fiat 500l,

GBP 1500 for Hyundai I30,

GBP 1500 for Ford Focus Automatic Or Similar,

GBP 1500 for Honda City,

GBP 1750 for Nissan Urvan,

GBP 1750 for Description Not Available,

GBP 2500 for Ford Tourneo 9 Seater Or Similar,

GBP 2000 for Mercedes C-class,

GBP 1750 for Bmw 5er 4x4 Gps,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Volkswagen Virtus,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Ford Galaxy,

GBP 1500 for Skoda Octavia Combi,

GBP 1500 for Volkswagen Passat,

Theft Insurance Excess differs by car model:

GBP 1500 for Fiat Panda,

GBP 1500 for Hyundai I10,

GBP 1500 for Toyota Aygo,

GBP 1500 for Renault Clio,

GBP 1500 for Volkswagen Polo Or Similar,

GBP 1500 for Toyota Yaris,

GBP 1500 for Vauxhall Corsa,

GBP 1500 for Hyundai Bayon,

GBP 1500 for Fiat Punto, Seat Ibiza Or Similar,

GBP 1500 for Fiat 500l,

GBP 1500 for Hyundai I30,

GBP 1500 for Ford Focus Automatic Or Similar,

GBP 1500 for Honda City,

GBP 1750 for Nissan Urvan,

GBP 1750 for Description Not Available,

GBP 2500 for Ford Tourneo 9 Seater Or Similar,

GBP 2000 for Mercedes C-class,

GBP 1750 for Bmw 5er 4x4 Gps,

GBP 1500 for Vauxhall Insignia,

GBP 1500 for Kia Optima Or Similar,

GBP 1500 for Volkswagen Virtus,

GBP 1500 for Skoda Octavia Automatic Or Similar,

GBP 1500 for Ford Galaxy,

GBP 1500 for Skoda Octavia Combi,

GBP 1500 for Volkswagen Passat,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.9 mi from Gatwick Airport

25.1 mi from Heathrow Airport T1-T4

25.1 mi from Heathrow Airport

Railway Stations

17.6 mi from Norbury

23.4 mi from Victoria Station

25.2 mi from Woolwich Arsenal

Hotels

23.2 mi from Millennium Gloucester Hotel London

23.7 mi from Marlin Waterloo London

23.7 mi from Copthorne Tara Hotel London Kensington

Other Landmarks

22 mi from Eltham Palace

22.1 mi from Lewisham

23.8 mi from Big Ben

FIND ME A CHEAP RENTAL

Map view of SURPRICE RENT A CAR Store Location

coordinates: 51.157132 -0.161578

Guest Reviews

Total points： 7.1 / 10 Good

Vehicle condition: 7.7
Vehicle cleanliness: 7.4
Spaciousness: 7.4
Counter staff: 7.4
Pick-up location: 6.0
Drop-off location: 7.1
Pick-up time: over 60 mins
Drop-off time: 0-10 mins

M.Evans
London
10 /10 Excellent
Reviewed: Friday, April 19, 2024
Good guys. Shame about the pickup time. They were trying to help another client, but cars are 15mins off site and had to wait
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Anonymous
London
7 /10 Good
Reviewed: Friday, April 19, 2024
Waited for ages for office to open as dropping off another customer. Found the office hard to find from the instructions. Hated the shuttle bus system - I think I overreacted; others might find it fine. Friendly and helpful staff.
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A.Salleh
London
9.3 /10 Excellent
Reviewed: Friday, April 19, 2024
Good service, they upgraded my car when I arrive with the huge luggage.
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Juliana G
London
10 /10 Excellent
Reviewed: Friday, April 19, 2024
Great and very helpful staff. For any request there was someone very helpful at the end of the phone
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V.Prorok
London
2 /10 Poor
Reviewed: Friday, April 19, 2024
Picking-up a car took almost 2 hours; the car is not really at terminal, they took me about 10 miles away from the airport to the car; dropping off is also terrible - there is no signs on the place, I winded around few times until found them; the car was vandalized, though that was not my fault, and I reported police, they charged me 1500GBP (abt 2000US$) for 4 small scratches! Never rent a car with SurPrice car rentals!!!
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G.Bagshaw
London
10 /10 Excellent
Reviewed: Friday, April 19, 2024
Best car hire company I have used, never heard of them before, but always will use in future
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S.Graves
London
2 /10 Poor
Reviewed: Friday, April 19, 2024
Surprice is running an insurance scam. They give you a good price initially but then look extremely hard for something to charge you for when you return the car in order to make up for the good initial price. You'll be better off just paying up front with a more reputable company. For us, they kept pointing stuff out until I couldn't provide a photo proving it was there before.
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