From United States
From Canada
From United Kingdom
From Argentina
From Chile
From Colombia
From Malaysia
From Mexico
From New Zealand
From Peru
From Switzerland
From Thailand
From Singapore
From Australia
From Turkey
From Italy
From Portugal
From Brazil
From France
From Israel
From Germany
+49 6107 6353100
From China
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
Live Chat Email Us Service Code: 4142863088

Terms of Use

1. Introduction

The website and (the "Website") is operated by Qompass Voyage Limited a company incorporated in Hong Kong and Globetrotter Technology Limited a company incorporated in Ireland as “QEEQ” ("we", "us", "our", the "Company"). This page (together with the documents referred to on it) tells you the terms of use (the "Terms of Use") on which all users ("you", "your") may make use of the Website, whether as a guest or a customer. 


2. Information About Us

2.1 Qompass Voyage Limited as QEEQ is a company registered in Hong Kong with its registered office at Room 1702, 17/F, Hong Kong Trade Centre, Nos. 161-167 Des Voeux Road Central, Hong Kong.

2.2 Globetrotter Technology Limited as GTL, a company incorporated in Ireland under company number 6433424 with its registered office at Trinity House, Charleston Road, Ranelagh, Dublin 6, Ireland; GTL is a  subsidiary of QEEQ.

2.3 QEEQ provides you with the ability to search and book the Car Rental Providers. When you accept these Terms you enter into a contract with GTL acting as an agent on behalf of QEEQ as the principle, GTL provides you the service of transactions for the Car Rental Services provided by Car Rental Providers.


3. Terms of Service

The Website offers search, price comparison and booking functionality. Your use of these services is subject to the Terms of Service. In the event of any inconsistency between these Website Terms of Use and the Terms of Service, the Terms of Service prevail.


4. Accessing the Website

4.1 Access to the Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on the Website without notice. We will not be liable if for any reason the Website is unavailable at any time or for any period.

4.2 From time to time, we may restrict access to some parts of the Website, or the entire Website, to different groups of customers.

4.3 If you choose, or you are provided with, a username or password or any other piece of information as part of our security procedures, you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any such username or password whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these Terms of Use.

4.4 You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection (using your username or password) are aware of these Terms of Use, and that they comply with them.


5. Intellectual Property Rights

5.1 We are the owner or the licensee of all intellectual property rights in the Website, and in the material published on it, including (without limitation) all content and analysis accessible through the Website or any associated software. Those works are protected by copyright and other intellectual property laws and treaties around the world. All such rights are reserved.

5.2 You may print off a reasonable number of copies, and may download extracts, of any page(s) from the Website.

5.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text without our prior consent.

5.4 Our status (and that of any identified contributors) as the authors of material on the Website must always be acknowledged.

5.5 If you print off, copy or download any part of the Website in breach of these Terms of Use, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.


6. The Website Changes Regularly

All information provided on this Website is subject to change without notice. If the need arises, we may suspend access to the Website, or close it indefinitely. We may amend, update, suspend or delete any information in the content without notice at any time and at our sole discretion.


7. Our Liability

7.1 The material displayed on the Website is provided without any guarantees, conditions or warranties as to its accuracy. You must not rely on the information on the Website and you acknowledge that you must take appropriate steps to verify this information before acting on it.

7.2 To the extent permitted by law, we, other members of our group of companies and third parties connected to us hereby expressly exclude:

7.2.1 All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity; and/or

7.2.2 Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with the Website or in connection with the use, inability to use, or results of the use of the Website, any websites linked to them and any materials posted on them, including, without limitation any liability for:

(a) loss of income or revenue;

(b) loss of business;

(c) loss of profits or contracts;

(d) loss of anticipated savings;

(e) loss of data;

(f) loss of goodwill;

(g) wasted management or office time; or

(h) any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.


8. Information About You And Your Visits To The Website

We process information about you in accordance with our Privacy Statement and Cookies Policy. By using the Website, you consent to such processing and you warrant that all information provided by you is accurate.


9. Third Party Content

9.1 We will not be responsible, or liable to any third party, for the content or accuracy of any materials provided by third parties ("Third Party Content") and posted on the Website.

9.2 We do not endorse any Third Party Content posted on the Website. We operate a ‘notice and takedown’ policy on the Website and if you believe that any content on the Website contains a defamatory statement or infringes your intellectual property rights please notify us immediately by e-mailing Once we have received this notification we will use all reasonable endeavours to remove the content within a reasonable period of time.


10. Viruses, Hacking And Other Offences

10.1 You must not misuse the Website or any software used by or in connection with the Website by knowingly introducing viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware. You must not attempt to gain unauthorised access to the Website, in particular non-public areas, the server on which the Website is stored or any server, computer or database connected to the Website. You must not attack the Website via a denial-of-service attack or a distributed denial-of service attack.

10.2 By breaching this provision, you may commit a criminal offence and we may report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Website will cease immediately.

10.3 We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any material posted on it, or on any website linked to it.


11.  Prohibited Uses

11.1 You may use the Website only for lawful purposes. You may not use the Website:

11.1.1 in any way that breaches any applicable local, national or international law or regulation;

11.1.2 in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;

11.1.3 for the purpose of harming or attempting to harm minors in any way;

11.1.4 to transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam); or

11.1.5 to transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

11.2 You also agree not to:

11.2.1 reproduce, duplicate, copy or re-sell any part of any the Website in contravention of the provisions of these Terms of Use;

11.2.2 frame or mirror any part of the Website or any software used by or in conjunction with the Website without our prior written consent;

11.2.3 use any robot, spider, site search/retrieval application, or other manual or automatic device or process to download, retrieve, index, data-mine or in any way reproduce or circumvent the navigational structure or presentation of the Website or its contents;

11.2.4 modify, adapt, sub-licence, translate, sell, reverse engineer, decompile or disassemble any portion of the Website or any software used by or in conjunction with the Website; or

11.2.5 not to access without authority, interfere with, damage or disrupt:

(a) any part of the Website;

(b) any equipment or network on which the Website are stored;

(c) any software used in the provision of the Website; or

(d) any equipment or network or software owned or used by any third party.


12. Suspension And Termination

12.1 We will determine, in our discretion, whether there has been a breach of these Terms of Use through your use of the Website. When a breach of these Terms of Use has occurred, we may take such action as we deem appropriate.

12.2 Failure to comply with these Terms of Use constitutes a material breach of the terms upon which you are permitted to use the Website, and may result in our taking appropriate action, including all or any of the following:

12.2.1 immediate, temporary or permanent withdrawal of your right to use the Website;

12.2.2 issue of a warning to you;

12.2.3 legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach;

12.2.4 further legal action against you; or

12.2.5 disclosure of such information to law enforcement authorities as we reasonably feel is necessary.

12.3 We exclude liability for actions taken in response to breaches of these Terms of Use. The responses described in these Terms of Use are not limited, and we may take any other action we reasonably deem appropriate.


13. Indemnity

You agree to indemnify us and keep us indemnified (including our directors, officers, agents, servants and employees) against all losses, costs, charges, demands, proceedings, damages, actions, expenses and claims howsoever incurred by us as a result of your use of the Website or a breach by you of any of these Terms of Use.


14. Linking To The Website

14.1 You may not include a link to the Website or use part of the Website on any other website, without the prior written permission of the Company. Even if permitted by the Company, you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

14.2 You must not establish a link from any website that is not owned by you.

14.3 The Website must not be framed on any other site, nor may you create a link to any part of the Website other than the Website home page. We reserve the right to withdraw linking permission without notice. You agree to cease such linking if, in our sole opinion, the website from which you are linking impacts upon our goodwill or reputation.

14.4 If you wish to make any use of material on the Website other than that set out above, please contact us by email at the address set out in section 2.


15. Links From The Website

Where the Website contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.


16. Jurisdiction And Applicable Law

Except as set out in the Terms of Service, the Irish courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to the Website although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These Terms of Use are governed by Irish law.


17. Variations

We may revise these Terms of Use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these Terms of Use may also be superseded by provisions or notices published elsewhere on the Website.


18. Notices

18.1 All notices given by you to us should be sent to us at the email address set out in section 2. Subject to and as otherwise specified in these Terms of Use we may give notice to you at either the email or postal address you provide to us during the registration process.

18.2 Notice will be deemed received and properly served immediately when posted on the Website, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email that such email was sent to the specified email address of the addressee.


19. Waiver

If we fail to insist upon strict performance of any of your obligations under any of these Terms of Use, or if we fail to exercise any of the rights or remedies to which we are entitled under these Terms of Use, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations. A waiver by us of any default shall not constitute a waiver of any subsequent default. No waiver by us of any of your obligations under these Terms of Use shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with section 18 (Notices) above.


20. Severability

If any of these Terms of Use are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.


21. Entire Agreement

21.1 These Terms of Use and any document expressly referred to in them and other terms accepted by you in connection with your use of the Website represent the entire agreement between you and us in relation to their subject matter and supersede any prior agreement, understanding or arrangement between you and us, whether oral or in writing.

21.2 Both you and us acknowledge that neither you nor us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between you and us except as expressly stated in these Terms of Use.


22. Your Concerns

If you have any concerns about material which appears on the Website, please contact us at