SR-Rent-A-Car Car RentalSR-Rent-A-Car is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a SR-Rent-A-Car rental, simplifying the process while maintaining the standards SR-Rent-A-Car is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from SR-Rent-A-Car, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner SR-Rent-A-Car, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
6
Average
The car was delivered late, the vehicle was quite old, and response time to messages was slow. I had to call to get responses, and sometimes calls were rejected.
Colombo
Reviewed: November 14, 2023
4
Average
I reserved a Toyota Previa, but the owner said they never had this car and gave me a Nissan NV350 used by a travel agency. The car was large and difficult to drive, and the interior was dirty and messy. It was completely different from what I paid for.
Colombo
Reviewed: April 3, 2019
8
Colombo-Negombo-Kandy-Nuwara Eliya-Udawalawe-Mirissa-Galle-Colombo
Started looking for the SR Rent A Car counter at the airport arrival hall but couldn't find it... After asking around, I found someone holding a sign... Then I took a 15-minute ride to their office, and the entire process, including paperwork and car pickup, took about 30 minutes. Everything went smoothly with no extra fees. The handover included checking the mileage, fuel gauge, and car paint. Any issues were noted and photographed for upload to QEEQ.
Colombo
Reviewed: February 26, 2019
6
Colombo, South Line, Central Line, Back to Colombo.
The reserved car was not available; a replacement old car was provided.
Colombo
Reviewed: January 23, 2019
8
Self-drive in Southwest and Central Sri Lanka
Generally satisfied, there was a pick-up and drop-off service.
Colombo
Reviewed: January 16, 2019
2
Poor
First of all, I chose a Nissan model, but when I picked up the car, there were no Nissan vehicles available; instead, they gave me a Malaysian brand car with poor performance. Secondly, there were extra charges. When returning the car, there was a minor scratch on the fender. The staff assured me the repair cost would be 5000 Sri Lankan Rupees, but they actually charged a 49000 Rupee deposit for the repairs, which was not refunded.
Colombo
Reviewed: January 6, 2019
2
Poor
Extremely poor experience. It's best to drive a hybrid car in Sri Lanka; otherwise, fuel consumption is too high. The roads are narrow, whether it's mountain roads or highways, and there are tuk-tuks, pedestrians, motorcycles, and cars all crammed together, moving quickly and not giving way to each other. The most unacceptable part was that the car we rented didn't have a spare tire. The rough road conditions and dangerous mountain roads caused a flat tire, and we found out there was no spare tire. The rental company refused to cover the loss and even threatened to charge a minimum fee of 500 Euros. After returning the car, they deducted over 2000 RMB from my bank card without any explanation, and we still haven't received a reason. Additionally, they charged $55 for a temporary driver's permit, saying they would email it to us if needed, but we never received the permit even by the time we returned the car.
Colombo
Reviewed: February 23, 2016
2
Poor
Did not visit the store.
Colombo
Reviewed: February 23, 2016
4
Average
This rental company does not have a store at the airport; they deliver the car to the airport.
Colombo
Reviewed: October 8, 2015
8
Very good
Communicated with the company's staff via email, and they agreed to deliver the car to our hotel in Colombo. The young man who helped us with the temporary driving permit was quite enthusiastic. He facilitated the process at the Colombo DMV, speeding things up (even though there was a dedicated counter for foreigners, there were many Indians and Bangladeshis getting permits). The service fee was 80 USD, which probably included some tips for the DMV officials. The process took about 50 minutes, and we successfully obtained the temporary permit. At our request, the young man took us to a supermarket and a gas station before we hit the road.
Colombo
Reviewed: August 21, 2015
4
Average
The rental company staff's English communication and service attitude were average. After all the formalities were completed, I was expecting a handshake and a thank you, but the staff just turned and left without even looking back. The vehicle's condition was generally satisfactory. There was some damage when I returned the car. I had purchased separate insurance, and I need to wait for the rental company's repair and contact (they pre-charged me $300 for the repair). A week has passed since I returned the car, and I haven't been contacted about the repair status or cost yet. When I inquired domestically, the website staff clearly informed me that the rental company would take me to get a temporary driving license for an additional $50 service fee. However, they ultimately charged me $70 when handing over the car.
Colombo
Reviewed: June 4, 2014
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