otoQ Car Rental
otoQ is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a otoQ rental, simplifying the process while maintaining the standards otoQ is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from otoQ, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner otoQ, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
6
Average
The rental store is located outside the airport, making it a bit difficult to find. The staff had a decent attitude. However, the car I rented this time is the worst I've ever gotten. The key's buttons were all missing, so I had to manually lock the car. One of the front headlights, one of the taillights, and the brake light were all not working, which are serious safety hazards! I was in a rush and didn’t notice these basic issues at the time. It was broad daylight when I picked up the car, so I didn't thoroughly check the lights. This experience has really served as a wake-up call for me!!! Also, they tried to upsell me a €90 insurance from their company, claiming it would exempt me from a €650 deposit. Since I already had full insurance from the rental platform, I declined. Luckily, they didn't force the purchase, but they did mention the deposit would take about a month and a half to be refunded.
Tirana
Reviewed: July 20, 2024
4
Average
The staff service attitude was acceptable. However, we booked an automatic transmission, but they assigned us a manual one. After coordination, they provided us with a smaller vehicle. The car rental company refused to give any compensation, but eventually, we received partial compensation from the rental platform.
Tunis
Reviewed: June 24, 2024
2
Poor
Terrible rental company. They gave me a broken car, claiming the engine was faulty because I used the wrong fuel.
Tunis
Reviewed: May 26, 2024
4
Average
I mentioned needing to go to Montenegro, Bosnia and Herzegovina, and Croatia. They charged me 150 euros but only processed for Montenegro. As a result, I couldn't enter Croatia. They refunded 100 euros but are yet to process the remaining refund. The car rental company still hasn't handled it. They collected a 450 euro deposit, and it's been half a month without refunding it. This company seems like a small and disorganized outfit.
Tirana
Reviewed: May 11, 2024
10
Excellent
Very satisfied, trustworthy. They are very diligent in following up on issues, making renting a car in a foreign country feel safe. The car was significantly upgraded without additional charges, which is very considerate.
Tunis
Reviewed: January 31, 2024
10
Excellent
Fantastic!! Definitely choose them. The guy is handsome and speaks excellent English!! When returning the car, they will take you to the airport, so no need to worry or rush!!
Tirana
Reviewed: April 9, 2023
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