MODE is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a MODE rental, simplifying the process while maintaining the standards MODE is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from MODE, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner MODE, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
4.3Vehicle cleanliness
4.6Spaciousness
5.0Counter staff
4.4Pick-up location
4.8Drop-off location
5.1Pick-up time
Drop-off time
10
Excellent
Very satisfied
Christchurch
Reviewed: July 21, 2024
10
Excellent
Good car condition and great service
Queenstown
Reviewed: July 19, 2024
10
Great experience
The staff were very helpful and friendly. They advised us to get a similar car that wasn’t electric so we’d be able to drive a distance.
Christchurch
Reviewed: July 5, 2024
10
Excellent
Great! Super cost-effective!
Queenstown
Reviewed: June 22, 2024
10
Excellent
Excellent reception, courtesy, and after-sales service.
Queenstown
Reviewed: June 18, 2024
5.7
Not satisfactory
The car was old - had done over 160,000 kms - and not in good condition.
Wellington
Reviewed: May 22, 2024
4
Average
The car had damage when we picked it up, and they tried to say we caused it when we returned it. Luckily, we had photos as proof.
Auckland
Reviewed: May 6, 2024
7.3
Service Rep is not cautious about customer’s flight time.
I made two car rental reservations with mode during my visit to New Zealand. One was at Queenstown from 4/19 to 4/27 and the other was at Auckland from 4/27 to 4/30. I am not sure what’s mode’s standard SOP to check return car. When we picked up the car on 4/19 at Queenstown, we were told that as long as we return the car at 8:30am, they will send shuttle to take us to the airport immediately. We arrived at 8:20 but could only wait till customer service rep to open the door at 8:30 sharp. He took more than 20 photos of the car, then drive the car to the parking lot (when I thought he was doing a test drive.) Then he returned to the front door where we waited, said he would ask his colleague to take us to the airport. We waited a few more minutes, just to find him chatting with the guy at back door…. We almost missed the deadline to check in luggage if our flight to Auckland was not delayed. I must say the experience was extremely awful! On the other hand, when we returned the car at Auckland, the Service Rep didn’t take any single photo of the car!
Queenstown
Reviewed: May 2, 2024
7.3
Good
The lady on pickup was unhelpful, and looked like she didn’t want to be there. The man on drop off was super lovely. But we wouldn’t use them ever again.
Wellington
Reviewed: April 28, 2024
10
Amazing prices, friendly service, supporting local
Great price and easy access to the vehicle. Bond is a bit steep if you don’t purchase insurance but overall very happy with the experience
Queenstown
Reviewed: March 12, 2024
9.3
Quick and easy.
Staff were friendly and efficient.
Queenstown
Reviewed: March 3, 2024
6
Average
Based on the reviews
Auckland
Reviewed: February 21, 2024
2
Poor
Overall, the process felt very slow. I called right after landing, and after half an hour, no one came to pick me up. I ended up taking a taxi to the store myself. This was my third car rental in New Zealand, and this company had the slowest service. Make sure to read reviews on Zuzuche carefully.
Auckland
Reviewed: February 18, 2024
10
Excellent
Owner was extremely helpful and gave tips on places to visit
Christchurch
Reviewed: January 15, 2024
10
Excellent
We had to call and walk to a car pick up location, but we were treated very well and the van we rented was a great price and amount of space for an adult family to travel together.
Auckland
Reviewed: January 3, 2024
10
Good car, excellent service
Car was received in excellent condition , it was neat and tidy, smooth pick up experience as well. Special mention for Ryan in Christchurch who was fantastic, very responsive and resolved queries related to Auckland in addition to the ones in Christchurch . Absolutely wonderful person to deal with. He waited patiently at airport as well as it took us a little longer than anticipated with the family to reach the shuttle pick up point . 5 star service.
Christchurch
Reviewed: January 2, 2024
8.3
Smooth and easy
Special mention for Ryan in Christchurch who was fantastic, very responsive and resolved queries related to Auckland booking despite being in Christchurch. Absolutely wonderful person to deal with.
Auckland
Reviewed: January 2, 2024
6
Very average vehicle.
The car was old and not well kept. When requested to change the car we were told bluntly that this was the only one they had. We could see one more better looking vehicle but we were denied saying that it was already booked inspite of noone there to pick up the vehicle. Very disappointed by the staff and the way we were treated.
Queenstown
Reviewed: December 4, 2023
6
Auckland—Paihia—Cape Reinga—Hamilton—Wellington—Picton—Christchurch—Greymouth—Franz Josef Glacier—Wa
I reserved the car for 5:30 PM, but the rental company closed at 5:00 PM and charged me an extra 50 NZD. They didn't wait for me, and since we were unfamiliar with the place, we spent 40 NZD on a taxi to their office, only to find no one there! Instead, they left the car keys at a hotel front desk for me to pick up. There were no buses or taxis nearby, making it almost impossible to get there. Thankfully, we met a Chinese employee from another rental company who saw our plight and kindly drove us to the hotel, so we could finally get the car.
Auckland
Reviewed: November 20, 2023
6
Auckland—Paihia—Cape Reinga—Hamilton—Wellington—Picton—Christchurch—Greymouth—Franz Josef—Wanaka—Que
I had scheduled to pick up the car at 5:30 PM, but the rental company closed at 5 PM, charging me an extra 50 NZD. They didn't wait for me though. We were unfamiliar with the area, spent 40 NZD on a taxi to get to their office, and found no one there! Instead, they left the car key at a hotel front desk for me to pick up. There was no public transit or taxis nearby, making it impossible to reach. Luckily, we met an employee from another car rental company who helped us out of sympathy and took us to the hotel, and we finally got the car.
Auckland
Reviewed: November 20, 2023
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