EZU is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a EZU rental, simplifying the process while maintaining the standards EZU is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from EZU, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner EZU, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
7.3Vehicle cleanliness
8.6Spaciousness
8.6Counter staff
8.3Pick-up location
8.1Drop-off location
9.0Pick-up time
Drop-off time
7.3
Good
When our flight was delayed the office was closed with only an answering machine. Next day they did not do anything to help (due to their poor English skills it was hard to communicate and negotiate with them).
Queenstown
Reviewed: January 15, 2024
10
Excellent rental experience. Would recommend!
Excellent service. Very happy. Thank you!
Wellington
Reviewed: November 14, 2023
9
Easy booking and breeze car pickup/return.
Good service. Car on the older side.
Auckland
Reviewed: August 21, 2023
8.3
Perfect car for our ski trip
Car was perfect for our holiday.
Queenstown
Reviewed: August 20, 2023
10
An absolute pleasure & pleasant experience.
Extremely friendly and helpful staff. Excellent experience, highly recommend & will definitely use service again.
Wellington
Reviewed: August 9, 2023
6
Not a good experience
Waited for 1hour to be picked up from the hotel where the out of hours service should have been but wasn’t. Car was old, 87000k’s on it and badly damaged all round the vehicle.
Auckland
Reviewed: February 23, 2023
10
Excellent
Lovely staff at EZU - thank you.
Auckland
Reviewed: February 16, 2023
8.3
Brilliant place to hire a car from and would hire from them again
The car was great, I only needed a small car as I was by myself, it drove well and great fuel economy picking up was easy as was the drop off
Auckland
Reviewed: January 30, 2023
8.3
Smooth after problem !
EZU Duplicate charge my rental fee, after call to QEEQ customer service and EZU, got refund. But give me a bad experience and waste my time during travel.
Christchurch
Reviewed: January 19, 2023
9.3
Have rented cars many times before and generally experience goes smoothly and hassle free
Everything went smoothly. A staff member picked us up at the airport to rental car location
Christchurch
Reviewed: January 4, 2023
9.7
Spacious and manageable
1. Spacious 2. Not a saving fuel Car but it is expected 3. Easy to manage
Christchurch
Reviewed: December 13, 2022
10
Great experience overall
Small but very efficient company
Queenstown
Reviewed: December 9, 2022
7.7
You get what you pay for
The staff were helpful but the car was garbage and dangerous and shouldn't be rented out
Christchurch
Reviewed: October 27, 2022
5.7
Skimping on the safety of babies - shame on Ezu!
The car we rented was a Nissan Tiida, the vehicle had done over 170,000kms and whilst it was clean and tidy, it was very old and should be retired at this stage! The biggest issue was the car seat for our 6 month old baby. When we arrived the car seat wasn't fitted, this process took about 40minutes to sort out The first car seat installed moved about 15cm either side and was not secure. We had to say this wasn't good enough as they thought it was fine. Three car seat's later (all in extremely poor condition) we had to settle for something that was somewhat secure.. All of the car seats looked like they were about 20-30 years old and are not up to today's strict standards. These seats offered little to no protection for our baby should an accident occur, the seat belts were so old they folded over, there was no protective cushioning. I was so relieved to return the car seat/car upon leaving. We would never rent through Ezu again based on how old the rental was and the extremely poor condition of their non-compliant infant car seats. I felt unsafe the whole time with our baby in the car which was awful. Skimping on the safety of babies - shame on Ezu!
Queenstown
Reviewed: October 20, 2022
10
Great experience at a low price
Got a free upgrade, the car was excellent
Queenstown
Reviewed: October 12, 2022
3
Poor
Booked Suzuki swift but they gave me Nissan latio which is in poor condition, I don’t want to argue with them as I was getting late for my business meeting.
Christchurch
Reviewed: September 15, 2022
7.7
Good
I called 7 times before someone answered to come and pick me up.
Christchurch
Reviewed: June 23, 2022
8
other than delay in pick-up, overall experience is positive. will consider to use EZU in future.
Under staff at counter.
Christchurch
Reviewed: June 22, 2022
9.3
Rental was okay i think, would have been great we would have got the car which we booked for
The car originally booked was KIA RIO and the car provided was Toyota Camry 2.5L which was way big to our requirements. Costing more on fuel
Queenstown
Reviewed: June 22, 2022
8.7
Very good
Great staff. The car needed some small things fixed. It needs a wheel alignment as it does pull to the left, the lights are poor for night driving.
Christchurch
Reviewed: June 16, 2022
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