EZU is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a EZU rental, simplifying the process while maintaining the standards EZU is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from EZU, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner EZU, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
7.7Vehicle cleanliness
8.4Spaciousness
8.8Counter staff
8.4Pick-up location
8.0Drop-off location
9.3Pick-up time
Drop-off time
8
Good low budget option
The company didn’t have any Toyota Yaris (option I had booked) available and tried to give me a Nissan Tiida instead, I refuse it regarding its size and the lack of ISOFIX for my baby car seat, after a friendly discussion I agreed to have the Nissan Latio. Wouldn’t say it was a big issue. Just a little inconvenience that could be avoided with a better organization. I still recommend it if you need just a cheap rental option.
Queenstown
Reviewed: November 29, 2020
10
Good value
Excellent all round
Christchurch
Reviewed: November 26, 2020
10
Excellent
Check in took much longer than expected but vehicle condition was good and we were upgraded at no extra charge
Queenstown
Reviewed: November 14, 2020
6.3
Average
Long wait for pickup at airport. Then car was an older vehicle in poor condition.
Christchurch
Reviewed: October 29, 2020
8.7
Very Good
We had to wait for some time to be picked up from the airport when we first arrived. That might have been due to covid and they not wanting to take more than 1 group at the time in the pick up van. We were given a bigger car than booked which was fine by us. Could have had a bigger office
Queenstown
Reviewed: September 14, 2020
9
Long wait to get the rental, but good vehicle and very fast drop off.
Didn’t get the specific car we ordered. Replacement vehicular had less space!
Christchurch
Reviewed: September 8, 2020
7.7
Great holiday in Queenstown.
The booking process was really easy and we got a great deal for our 3 days in Queenstown. On pick up, it took several phone calls to contact the pick up staff (which makes complete sense once you see how busy they are). Once pickup contact was established everything ran smoothly and the staff were very friendly. The first car was terrible, something was wrong with it, screeching and sounded sick. A phone call on the second day secured a swap vehicle and this was most appreciated. We were upgraded to a better (bigger) vehicle and this ticked all the boxes for us and we were more comfortable taking the drive over the Crown Range to Queenstown. Note: initially the documentation said we would need to pay $1500 deposit with a 30-60 turn around with the refund. That caused a bit of stress. This was not the case. We paid $500 deposit which was refunded when we returned the vehicle.
Queenstown
Reviewed: August 21, 2020
9
Excellent
team was great in helping out! thank you ezu team!
Queenstown
Reviewed: August 20, 2020
8
if i had my s#%* together it would have been smooth as.
Pick up was weird as nobody new what van or company was picking us up. i called them twice and the van was at the airport all along with a little EZU on the windscreen which wasn't visible. The staff were very helpful. I had left my drivers license on my scanner at work so they waited until i could organise a temporary one and dropped me off and picked me up to do this. They gave us water and laughed and sympathized. While the car wasn't the MARK X it was close enough. Drop off was easy as. I will definitely use these guys again
Queenstown
Reviewed: August 19, 2020
10
Fast and easy service
Great services, car wasn't 4x4 but they gave us chains for free. Would recommend
Queenstown
Reviewed: August 17, 2020
8.3
Quick and easy to get
Lady at the counter was lovely! Car wasn't that comfortable, I knew it was a small car, but yaris is much more comfortable than vitz and you can feel the difference while driving
Christchurch
Reviewed: July 22, 2020
8.3
Great car, great trip
Was wondering to get kia sportage but got toyota Rav 4, but that's okay it treated us well
Auckland
Reviewed: June 22, 2020
9.7
Good little car at a fantastic price with very prompt airport pickup and completion of contract form
Good little car at a fantastic price with very prompt airport pickup and completion of contract form
Auckland
Reviewed: March 23, 2020
8
Everything that I expected with no issues.
There was confusion regarding the pickup point but we connected by phone. The processing for the vehicle was very efficient and the Camry I ordered was in good condition and clean. No issues during my stay and the drop off was again efficient and easy. Overall a good service and a great price with little hassle.
Auckland
Reviewed: March 22, 2020
9
Worth it for my trip
Got what I wanted, need a 4x4 in NZ so worked well
Queenstown
Reviewed: March 21, 2020
3.7
不満
予約ではトヨタ「yaris」相当の車だと記載があったが、実際には傷だらけの「tiida」でした。傷の確認も1人でしてくれと言われた。ニュージーランドではそれが普通なのですか?日本では店員と客が一緒に傷の位置など丁寧に確認します。また、車の使い方など丁寧に日本のスタッフは教えてくれます。 オプションでナビを頼んでいたのに行ってみたら。「ナビは使用できない」と言われ、自分のスマートフォンのマップを使うことに。 また、空港に到着して到着の連絡に手間取りました。申し訳なかったですが、私は日本人で英語もあまり上手ではありません。それなのに迎えに来たスタッフは機嫌悪そうな態度。そのスタッフがその後の手続きをしてくれたが、全く丁寧さが感じられなかった。メガネをかけていたあの男性は本当に最悪です。日本人を侮辱しているのか?もし、私の知り合いでニュージーランドでレンタカーを借りようとしている人がいたら、EZUは絶対に利用してはいけないと伝えます。 私は怒っています。
Christchurch
Reviewed: March 18, 2020
9.7
Great experience with affordable price
Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.
Melbourne
Reviewed: March 18, 2020
8.3
Very Good
We can pickup the car whenever there are an issue of my lost driving license, can be flexible for any issues, thank you EZU for understanding my condition.
Christchurch
Reviewed: March 18, 2020
10
Good experience, but extremely fussy lender. Felt under pressure.
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
Melbourne
Reviewed: March 13, 2020
7
Positive, however would have appreciated a newer car with a lot less damage....
The process of renting car was fine. The only disappointment was the car was older and had 135,000+ KM’s AND the car was full of dents, scratches and damage, so didn’t look so nice on the outside. I had to take numerous photos of all the damage and bring staff member out to car to show him and confirm with him that I would not be blamed for any of this damage when I return the car. I was comforted knowing he had also took lots of pictures of the car a few hours before I arrived, so we both had proof of all the damage. No issues in returning the car when the staff completed their inspection - they did not try to accuse me of causing any of the damage.
Christchurch
Reviewed: March 13, 2020
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