Dr.Trip Car RentalDr.Trip is a reputed car rental brand attracting a wide range of clientele who look for a car rental with high-quality vehicles and a rewarding rental experience. Search on QEEQ for a Dr.Trip rental, simplifying the process while maintaining the standards Dr.Trip is known for. With a large fleet of vehicles under their care, you can expect to find a wide variety of vehicles of different classes from Dr.Trip, all ready to meet your rental needs. Packages and prices are clearly listed out for your easy comparison to fit whatever budget you may have.With our platform we provide you with the ability to easily compare and select the perfect vehicle and deal you are looking for as we know car rentals do get confusing at times. Together with such a trusted partner Dr.Trip, QEEQ promises to provide you lowest rental rates and superior rental experience with the best price guarantee policy and 24/7 online customer service.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
2
Poor
I deposited 1000 AUD, but it's been a month and a half since I returned home and I still haven't received it back. I don't understand why.
Melbourne
Reviewed: December 26, 2018
4
Average
The pickup location was not the one specified at the time of booking. We had to wait for an hour before the staff arrived.
Melbourne
Reviewed: November 20, 2018
2
Poor
Terrible
Melbourne
Reviewed: November 10, 2018
2
Poor
Terrible
Melbourne
Reviewed: November 10, 2018
2
Poor
When I rented a car on August 29th, the rental company stated that the deposit would be refunded within a month. By the end of September, they claimed they couldn't refund the deposit due to the company's holiday (this is an Australian rental company, yet they observe China's National Day). Afterwards, they came up with various excuses not to refund the deposit, and sometimes the company's customer service did not respond. At the beginning, the rental company's staff said that there would be a processing fee if I used a POS machine, but if I used a QR code to scan with Australia's Royal Pay, there would be no fee. I paid a deposit of 5064 RMB, but finally, the company refunded only 5000 RMB citing the processing fee (while asking for the deposit, they also mentioned they could refund the full amount).
Melbourne
Reviewed: October 24, 2018
2
Around Melbourne
Unexpected car swap without prior notice. When picking up the car, they asked if I wanted it, leaving me unprepared!
Melbourne
Reviewed: October 14, 2018
2
In the City of Melbourne
The service attitude was very good when picking up and returning the car, but when it came to refunding the deposit, there was basically no response. It was initially promised to be refunded within 30 days, but after 33 days, there was no refund at all and no way to contact the staff.
Melbourne
Reviewed: October 6, 2018
6
Average
The car model did not meet expectations.
Melbourne
Reviewed: October 4, 2018
2
Poor
Please refund the deposit to users as soon as possible, it has been two months with no updates. They claimed there was a $30 violation, but no fine notice was provided. Others charge a $100 deposit, while it feels like you are just collecting money.
Melbourne
Reviewed: September 3, 2018
2
Poor
I paid a 3000 yuan deposit, which was supposed to be refunded in a month. Now it's been two months and still no refund. I don't know when or if I'll get it back. I'm currently seeking my rights. Think carefully before booking!
Melbourne
Reviewed: August 23, 2018
2
Melbourne to Phillip Island
All contact methods failed to reach the company, directly causing a four-hour delay in pick-up time and ruining the entire day's schedule.
Melbourne
Reviewed: August 9, 2018
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