The car was newer than expected, and it seemed the exterior and interior of the car had just been cleaned before the pickup, which was very good and not something to be taken for granted these days. Pickup was a bit long but probably the previous customer had some special issues which might not be the problem of the staff concerned. Some outstanding issue with the charges adjustment which are currently handled under the help of QEEQ Support Staff.

i will work with Alamo again 100%

O carro era novinho, estava super limpo, foi uma experiência excelente.

Wanted a durango instead of the highlander. It had space but i didn't like it's performance in inclimate weather.

Car was new and in a very good conditions.

The quickest service ever at an airport. The best day of arrival at an airport and getting a car without any upsell from the customer representatives of Alamo

Amazing

The car was exactly as advertised . Counter staff was courteous prompt and professional . Will definitely use them again .

Very smooth and just little things about the insurance. I bought the extra for insurance. Don’t understand why they kept saying I still have to buy another one..

NA

We are so happy with the service of Alamo in Toronto. We received free upgrade for better/newer/bigger car of the price of the GPS which was great. Everything went smoothly

Great service and understanding of the staff as usual. They gave me the choice of car during the pick up and were very informative and fast. During drop off they were also fast and cooperative.

Le personnel d'Alamo à Toronto m'a fourni une voiture d'une gamme supérieure sans surcoût. La prise en charge a été hyper rapide (15' entre mon arrivée au comptoir et mon départ de l'aéroport). Le retour à l'aéroport de Montréal s'est passé encore plus vite (5' maximum). Le seul petit bémol est qu'on m'ait proposé une option 0 reste à charge en cas d'accident alors qu'il me semblait avoir déjà une assurance complète mais ça ne coûtait que 4,99 CAD par jour donc je l'ai pris pour être sûr. Vraiment une excellente expérience de location. Je recommande vivement Alamo.

I had been using EasyRentCars / Alamo bookings for over 3 years on multiple occasions globally, primarily for North Americas. I had reserved Ford Edge equivalent, but when arrived was given a choice between Mitsubishi Outlander I believe and Jeep Cherokee, both choices were not as previous experiences I found the space much more compact as previously I had the new Ford Edge and on an occasion Jeep Wrangler. Driving Experience of the car provided was sub-par. Service from the Front Desk was outstanding, all the members of the team were very friendly and polite, easy to deal with. They tried their best to check other cars that would qualify for the same price, but had limited options.

Temps d’attente un peu long au comptoir National/Alamo a cause du manque de personnel. Véhicule correspondant largement à ce que nous avions commandé.

Car was great, pick up location very easy. Very quick process. The only negative comment is about the staff at the counter during pick up. Not professional and not helpful.

The car was brand new, clean, and easy to access. The gentleman at the desk was friendly and helpful.

Alamo did a great job of catering to our needs. At the time of return, there was an issue on the payment that was swiftly resolved without any undue delays. Considering I was with my infant daughter and pregnant wife, this was a big deal for me. Mr Rai at the Alamo office was extremely accommodating and is a good guy.

Alamo is always a good choice. Their vehicles are new and clean and prices reasonable. I will use them again.

The staff were so nice that they upgraded our car.