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Alamo, Tulum Downtown Car Rental

Alamo 200+ ratings, 1 reviews

Tulum, Quintana Roo, Mexico

10.0 / 10 Excellent

Alamo - Tulum Downtown Information, Car Rental Instructions & Policies

Address

AV COBA SUR ESQ CON CALLE, ASTEROIDES, TULUM, 77780, MX

Telephone

+529848712679

Pick-up Instructions

Please go to pick up address according to the GPS.

Drop-off Instructions

Please check with the branch staff about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00
08:00 -18:00

Deposit policy

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards from the following providers are accepted for rentals at this location: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 16.24 per day approximately.

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

For local renters, you need to bring:

Full driver's license issued in Mexico

Additional Extras

To be updated

Cross Border

Conditional:

Depending on which countries to bring the rental cars to, policies differ:
United States
Unrestricted driving within Mexico. Rentals originating from Tijuana, Mexicali, Cd. Juarez, Chihuahua Hermosillo and Monterrey are permitted to cross border into USA. Customer must purchase liability insurance at $10 USD per day. Crossing to Central America is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 3500 for other car models.

USD 2000 for Hyundai I30,Kia Cerato,Ford Focus,Seat Leon,Nissan March,Toyota Yaris,Suzuki Swift,Mitsubishi Colt,Citroen Basalt,Ds Ds7 Crossback,Kia K4,Nissan Versa,Volkswagen Passat,Ford Focus,Nissan March,Hyundai I10,Toyota Camry Elite,Toyota Etios,Renault Talisman,

USD 3000 for Kia Stonic,Nissan Altima,Toyota Kluger,Bmw X1,Suzuki Vitara,Ford Bronco,Bmw X5 Xdrive Hybride,Dodge Journey 5 Pax,Volkswagen Tiguan,X5 Bmw X1,Mystery Car,

USD 3500 for Isuzu D-max-4wd,Toyota Sienna,Toyota Prado,Ford Bronco,Ford Transit,Toyota Hilux,Suzuki S-cross,5 2,Suzuki Ertiga Or Similar,Porsche Macan,Jeep Patriot,Ford S-max,

Theft Insurance Excess differs by car model:

USD 2000 for Hyundai I30,Kia Cerato,Ford Focus,Seat Leon,Nissan March,Toyota Yaris,Suzuki Swift,Mitsubishi Colt,Citroen Basalt,Ds Ds7 Crossback,Kia K4,Nissan Versa,Volkswagen Passat,Ford Focus,Nissan March,Hyundai I10,Toyota Camry Elite,Toyota Etios,Renault Talisman,

USD 3000 for Kia Stonic,Nissan Altima,Toyota Kluger,Bmw X1,Suzuki Vitara,Ford Bronco,Bmw X5 Xdrive Hybride,Dodge Journey 5 Pax,Volkswagen Tiguan,X5 Bmw X1,Mystery Car,

USD 3500 for Isuzu D-max-4wd,Toyota Sienna,Toyota Prado,Ford Bronco,Ford Transit,Toyota Hilux,Suzuki S-cross,5 2,Suzuki Ertiga Or Similar,Porsche Macan,Jeep Patriot,Ford S-max,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1.5 mi from Tulum Naval Air Station Airport

13.8 mi from Felipe Carrillo Puerto International Airport

Hotels

Nearby Amansala Pueblo

Nearby Wish Tulum

0.1 mi from Siete Deseos By LHMG

Other Landmarks

1.2 mi from Bus Station Tulum Ruins

1.5 mi from Tulum Archeological Site

FIND ME A CHEAP RENTAL
Map view of Alamo Store Location
coordinates: 20.210606 -87.452225

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 10.0 / 10 Excellent

  • Vehicle condition: 10.0
  • Vehicle cleanliness: 10.0
  • Spaciousness: 10.0
  • Counter staff: 10.0
  • Pick-up location: 10.0
  • Drop-off location: 10.0
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • H.Herrey

    Tulum

    10 /10 Excellent

    Reviewed: Wednesday, April 22, 2026

    Highly recommend. I booked online, went in to pick up car and was informed of my options without feeling pushed into upgrading anything. Staff was nice and professional, the whole process was easy and quick. Had no problems at all, would definitely return here for future rentals.
    Read More >
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What's the address of the rental location?

AV COBA SUR ESQ CON CALLE, ASTEROIDES, TULUM, 77780, MX

What is the Telephone Number?

+529848712679

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Please check with the branch staff about the return location and time.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

What are the Driver's Age Requirements for this Car Rental Company?

21 - 75 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 16.24 per day approximately.

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1-2 year(s).

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

  • For local renters, you need to bring:

    Full driver's license issued in Mexico

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    1.5 mi from Tulum Naval Air Station Airport

    13.8 mi from Felipe Carrillo Puerto International Airport

  • Hotels

    Nearby Amansala Pueblo

    Nearby Wish Tulum

    0.1 mi from Siete Deseos By LHMG

  • Other Landmarks

    1.2 mi from Bus Station Tulum Ruins

    1.5 mi from Tulum Archeological Site

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