East Coast, Sunshine Coast / Maroochydore Car Rental

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

East Coast - Sunshine Coast / Maroochydore Information, Car Rental Instructions & Policies

Store Location

Array 1/30 Runway Drive,Marcoola, Queensland,Marcoola,Australia

Telephone

1800 028 881 / +61 7 5555 8900

Pickup from Branch or Car Park & After Hours Pickup

On arrival please call the number on your voucher or product terms for pick up. (PH :+1800 474 258)nPre-registration for faster check-in/out: https://www.thermeon.com.au/webXG/eccr/html/webres/renter_details_broker.html

Return to the Store, Car Park or Key Box & After Hours Return

Return instruction is being collected.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -16:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

21 - 99 years old

Young Driver Fee applies at 21 - 24 years old with charge of AUD 9 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1-2 year(s).

For foreign renters, you need to bring:

Domestic License + IDP

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driving licence with you.

For local renters, you need to bring:

Full Driving License issued in Australia

First-time Customers of East Coast Car Rentals living within a 150 kilometer radius of the branch from which they are collecting the vehicle must provide a utility bill* not older than three months as proof of address. The residential address shown on th

Additional Extras

Extras Prices

Additional driver fee

Note that all drivers must provide their valid documentation.

To be confirmed

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

AUD 8/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

AUD 10/day

capped at AUD 99

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

AUD 10/day

capped at AUD 99

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

AUD 6/day

capped at AUD 66

Cross Border

To be updated

Cross Islands

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Phillip Island, Kangaroo Island, Bruny Island, North Stradbroke Island, Magnetic Island

Rental cars can only be driven on sealed/bitumen or well maintained roads. Vehicles are not to be taken above the snow line. Not allow to drive between mainland Australia and Tasmania in either direction or into or out of the Northern Territory or Western Australia; Excluded from the protection is on the ferry or driving on beaches or through streams, dams, rivers or flood water. Please note, any vehicle towing or recovery costs incurred while located on any of the islands and locations listed above will be at the Customer’s expense and we are unable to guarantee the provision of a replacement vehicle.

Must-not:

Taking rental cars to following islands is not allowed：
Fraser Island, Gove Peninsula, Tiwi Island, Groote Eylandt, Tasmania, Hamilton Island, Horn Island, King Island, Griffiths Island, Cockatoo Island, French Island, Churchill Island, Mariah Island, Mornington Island

Excess

Third Party Liability Excess differs by car model:

AUD 4400 for Hyundai Ioniq,Honda City,Renault Clio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD 0 for other car models.

AUD 5500 for Toyota Camry Hybrid-hybrid,Toyota Kluger Hybrid-hybrid,Skoda Kodiaq 5+2 Seats,Mg Hs,Toyota Hilux Workmate,Toyota Hilux Sr,Toyota Hi-lux Dual Cab Ute,Polestar 2,Kia Sportage,Mg Zs Ev,Toyota Rav4 Hybrid-hybrid,Renault Arkana,Opel Crossland,Mg Zs Ev,Honda Hr-v Vi-x,Cupra Born,Ford Puma,Kia Carnival,Tesla Model 3,Tesla Model Y,Toyota Camry,Cupra Formentor,Mazda Bt-50 Dual Cab Ut,12 Seat Bus,

Collision Damage Waiver Excess differs by car model:

AUD 4400 for Hyundai Ioniq,Honda City,Renault Clio,Suzuki Jimny,Toyota Corolla,Renault Megane,

AUD 0 for other car models.