ACE, Charlotte Douglas International Airport Car Rental

3% OFF

Store Location
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

ACE - Charlotte Douglas International Airport Information, Car Rental Instructions & Policies

Store Location

5125 South Blvd,Suite B,Charlotte,United States

Telephone

704-624-8111

Pickup from Branch or Car Park & After Hours Pickup

The ACE - Charlotte Douglas International Airport car rental location is located out of the airport

You can arrive of ACE - Charlotte Douglas International Airport car rental by free shuttle bus.

Prestige Automotive is the ACE vehicle provider in Charlotte. Upon arrival to the Charlotte Douglas International Airport, please call 704-624-8111 for shuttle service. A mileage limit may apply for local renters (usually defined as living within 120km radius from the rental location). Please refer to our online terms and conditions for further details.

Return to the Store, Car Park or Key Box & After Hours Return

Please return the vehicle to the store location. A free shuttle to the airport will then be provided.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00	08:00 -18:00

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car rental from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Young Driver Fee applies at 21 - 24 years old with charge of USD 24.99 per day approximately.

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driver's license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original Driver's License + International Driving Permit

Please note that the IDP(International Driving Permit) is only a translation and you must bring your original driver’s license with you.

For local renters, you need to bring:

Full Driving License issued in United States

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

USD 14.99/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Canada, Mexico

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

USD 1500 for Chevrolet Spin,

USD 500 for Hyundai I30,

Theft Insurance Excess:

USD 500

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

5.2 mi from Charlotte Airport

Hotels

0.9 mi from Comfort Inn Executive Park

6.2 mi from Courtyard by Marriott Charlotte Airport North

Other Landmarks

2.3 mi from Billy Graham Library

3.7 mi from Hanover Square

4.9 mi from Spirit Square

FIND ME A CHEAP RENTAL

Map view of ACE Store Location

coordinates: 35.1662475 -80.8772542

Guest Reviews

Total points： 2.0 / 10 Poor

Vehicle condition: 2.0
Vehicle cleanliness: 2.0
Spaciousness: 2.0
Counter staff: 2.0
Pick-up location: 2.0
Drop-off location: 2.0
Pick-up time: over 60 mins
Drop-off time: 30-60 mins

Anonymous
Charlotte
2 /10 Poor
Reviewed: Saturday, April 20, 2024
Asked for a mid size and got a mini an that was their shuttle van. They used a local small car rental outfit. No one the airport k ew where they would pick up. Shuttle finally came after 30 mins and then there was a 20 min drive to find they didn't have a car and gave us their shuttle minivan. Also on return didn't return the full deposit until I asked why.
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