9Service and car were very adequate worthy of recommendation
The car was very adequate for our needs.
The car's interior was clean as was the exterior but there were quite a few minor dents and scratches that were noted before I took possession of the car otherwise it was mechanically sound although the electrical motor for the driver side mirror adjustment was out of order. I was able to adjust it by hand. I very much appreciated the shuttle service to our hotel as well as the service of letting us and the keys off at the parking lot rather than going to the rental kiosk inside the airport.
Like: They replaced me with an upgraded car. The car was clean and the condition was satisfactory. The employees were also kind. It was delayed due to the typhoon, but extended without additional money and it was a pleasant experience. Dislike: nothing!
Like: Staff told me a much more convenient location to drop off the vehicle so I wouldn't have to return to the airport afterwards. Dislike: Vehicle didn't match the picture- was not a crew cab.
Like: The car was in great condition.
Service was good. Dislike: I could see CDWinsurance was included in my rsv on voucher but I went to office for picking up the car, the staff said it's not included. I showed her my voucher and she said it's Easyrentcars' side and I should pay for ir if I want.Anyway I didn't take it but It made me confused and the staff was so impolite.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
Explore more destinations in Northern Mariana Islands
April 8, 2024
Destination: Guam
受け取り、返却はスムーズでした。車内も綺麗で快適に使用できました。
View moreMarch 7, 2024
Destination: Guam
Tres correct
View moreFebruary 28, 2024
Destination: Guam
新車同様の車両で大満足でした。スタッフは皆さんフレンドリーで好印象でした。
View moreJanuary 3, 2024
Destination: Saipan
吹き抜けのホテルのエントランスで受付・手続きしましたが、風が強く、何度か書類が飛ばされそうになりました。また、返却においては、キーをフロントに預けるだけだったので、車両の目視確認等もなく、後で何か請求があるのではないかと不安になりました。完了のメールはありましたが、人手不足のためか手続き等が雑の感がありました。
View moreDecember 4, 2023
Destination: Guam
良かった
View moreFebruary 28, 2020
Destination: Saipan
無償アップグレードしてくれたのが嬉しかった。また、係員の対応も気持ちがよく、また使いたいと思った。
View moreFebruary 19, 2020
Destination: Saipan
空港の前ですぐにわかりました。 深夜にも関わらず、スムーズに明るく案内をして頂けました。 車もきれいででした。楽しい旅行ができました。
View moreFebruary 19, 2020
Destination: Guam
The car is a bit old
View moreJanuary 29, 2020
Destination: Guam
A bit long waiting line, need more staffs
View moreJanuary 9, 2020
Destination: Saipan
スタッフの英語の訛りが強く聞きづらい。
View moreJanuary 9, 2020
Destination: Saipan
よかったです。
View moreDecember 7, 2019
Destination: Saipan
カウンターの方が少し日本語もできたので、楽に借りられました。
View moreDecember 5, 2019
Destination: Saipan
傷だらけの車でした。
View moreAugust 28, 2019
Destination: Guam
Tidy and clean
View moreJuly 22, 2019
Destination: Guam
本人租用的車輛轉了另一部, 完全不同本人想租用的車輛, 車子內不清潔, 有螞蟻, 蜘蛛, 坐位上有很多污積, 車子外有很多撞擊的痕跡, 車子右邊車身明顯有修復過, 冷氣非常嚴重不足,......下一次旅程如有機會租用車輛, 應該會選擇另一間租車公司了!
View moreJuly 5, 2019
Destination: Guam
They gave me an upgrade!
View moreApril 28, 2019
Destination: Guam
The car was very adequate for our needs. The car's interior was clean as was the exterior but there were quite a few minor dents and scratches that were noted before I took possession of the car otherwise it was mechanically sound although the electrical motor for the driver side mirror adjustment was out of order. I was able to adjust it by hand. I very much appreciated the shuttle service to our hotel as well as the service of letting us and the keys off at the parking lot rather than going to the rental kiosk inside the airport.
View moreApril 22, 2019
Destination: Guam
Fast and direct. easy to get services.
View moreMarch 7, 2019
Destination: Saipan
予約していた車両と違うものがあてがわれた。私は日本語と英語両方話しますが、話をしても、現地スタッフには話が通じずというよりか、できることはないのでこれで我慢しろというようなことを言われた。その車両になるのであれば、もっと安い値段で借りられるサイトがあったので、ほとんど詐欺。
View moreFebruary 28, 2019
Destination: Guam
クルマも綺麗で安い！
View moreFebruary 10, 2019
Destination: Guam
Not Enrerprise. International Alamo is right. Please let "International alamo" not enterprose the guest who receive the car.
View moreFebruary 8, 2019
Destination: Guam
Difficult to find a outside car staff to give me the keys to the car when picking up.
View moreJanuary 25, 2019
Destination: Saipan
ACE Rent a Car Saipan has great customer service and the transactions were smooth and fast.
View moreSeptember 13, 2018
Destination: Guam
Like: They replaced me with an upgraded car. The car was clean and the condition was satisfactory. The employees were also kind. It was delayed due to the typhoon, but extended without additional money and it was a pleasant experience.
View moreDislike: nothing!
April 27, 2018
Destination: Saipan
Like: Staff told me a much more convenient location to drop off the vehicle so I wouldn't have to return to the airport afterwards.
View moreDislike: Vehicle didn't match the picture- was not a crew cab.
December 25, 2017
Destination: Guam
Like: The car was in great condition. Service was good.
View moreDislike: I could see CDWinsurance was included in my rsv on voucher but I went to office for picking up the car, the staff said it's not included. I showed her my voucher and she said it's Easyrentcars' side and I should pay for ir if I want.Anyway I didn't take it but It made me confused and the staff was so impolite.
December 23, 2017
Destination: Tinian Island
Like: Staff were friendly and helpful.
View moreDislike: Nothing