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Guest reviews

1 /

December 1, 2021

Destination: Antigua

5.7Worse experience ever ; agency closed and false damage at checkout. Horrible

The worst experience I ever had with a car rental agency ! The agency indicated was closed and I have to search another one in the city. At checkout they charge me 1200Qtz for a damage I Don't do ! It was pure scam. I will never use Hertz Guatemala again.

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January 14, 2020

Destination: Guatemala


They were amazing solving my problem

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Y.Bin Selatha

October 5, 2019

Destination: Guatemala

10Perfect.. very recommended

Very recommended. The car is in excellent condition. The staff is very nice and can communicate in English very well.

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June 27, 2019

Destination: Guatemala

7Overall great value for your buck

The person at the ounter swore he couldnt rent the car out to us even though we had insurance through the credit card we used to book. He said i had to buy the insurance at the counter, at 20 dollars a dayhe said even the insurance in the website wouldnt work..after further discussion he finally gave up on pushing his own insutance on us. And gave us the insurance waiver form

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June 27, 2019

Destination: Guatemala

8.7If already have insured why they Trying to gets us insurance from they company


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April 23, 2019

Destination: Guatemala

10Easy and convenient.

The staff was very helpful. I’ll definitely rent from them again.

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April 20, 2019

Destination: Guatemala


Great customer service

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July 26, 2018

Destination: Guatemala City


Like: Location, staff, car
Dislike: Time to get out

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Best car rental deals in Guatemala

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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