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Guest reviews

1 /

May 28, 2022

Destination: Punta Cana

8Europcar ok, prices not "all-included"


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October 1, 2021

Destination: Santo Domingo


El servicio terrible en recepción. Me cobraron 3 veces la misma reservación. Aún no me han hecho el reembolso de mi dinero

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October 1, 2021

Destination: Santo Domingo


Personal muy amable y cortes.

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August 23, 2021

Destination: Punta Cana

9.7Muy buena opción

el auto tenia problemas con la bocina, pero en general muy buen auto

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P.Plata Diaz

August 6, 2021

Destination: Punta Cana

5Regular, costo beneficio!

El auto olía a cigarrillo TERRIBLEMENTE!!!!, al recibir el auto muy buen asesor, al entregarlo regular la atención!. Los horarios que aparecen en la web, no coinciden con los reales!. Y lo peor, no contestan los teléfonos!

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May 30, 2021

Destination: Santo Domingo

8.7Price was the best, as the car, so we are happy. Thanks.

No pick up at the airport. We had to browser around with luggage to find it outside the airport zone basically at dark time. The level of English of the guy on the reception was very low so it took a lot of time to explain him that we didn’t need additional insurance as we already had bought a full one with qeeq. The whole process reminded negotiation process on the market: ok, minus this, and then minus this and maybe minus this too. Pretty exhausting after long flight and late hour. Check-out though was amazing: no delay and fast and driver took us to the departure entrance.

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April 13, 2021

Destination: Santo Domingo

10Mejor vehículo del esperado

La entrega tardó un poco más de lo esperado en parte por la cantidad de documentación a rellenar, sin embargo la persona en el mostrador fue amable y de hecho nos entregó un vehículo de una categoría superior a la contratada inicialmente.

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October 29, 2020

Destination: Santo Domingo

10De mal gusto el engaño en pagar un seguro en la reservación y la obligación de pagar otro después.

Me parece de mal gusto que me pongan a pagar doble seguro, deberían ser claros y así uno poder hacer un buen presupuesto, al final sale mucho más caro así. No usaría de nuevo esta empresa por no ser transparentes.

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Rafael andres

June 30, 2020

Destination: Santo Domingo


Muy buen servicio en la oficina de santo domingo airport, personal muy amable y atento a las necesidades. no pude contactar con interrent por telefono pero lo hice por instagram de republica dominicana y me contestaron enseguida.

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March 17, 2020

Destination: Punta Cana

8.7Counter service was nice. Car could have been better.

The car we received had existing damage to the front. The front/passenger side bumper came undone from the screw and I had to use a word hanger to hold it together. Wipers needed to be replaced.

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January 19, 2020

Destination: Punta Cana

8Very Good

At pick up counter, agent tried to charge 3rd party insurance despite showing contract that states includes 3rd party ins. Then he mumbled something of the sort but that only to 3m or something... then tried to add additional tax, but after showing contract states includes taxes and fees, mumbled again something and dropped that attemp too...

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F. boriquax

December 31, 2019

Destination: Punta Cana

7.3el coche estaba bien comodo y consumía muy poco

el choche estaba perfecto, solo no funcionaba el motor del limpiavidrios delantero y tuve dificultad ya que tenia que pararme continuamente a limpiar el vidrio delantero, después en la entrega del coche trataron de engañarme queriendo hacer pagar un golpe al coche que no hice yo pero estaba anteriormente y con las fotos del día de recogida y las de ellos de archivos después de varios intentos de parte de ellos se soluciono admitiendo ellos que no era mi culpa pero era anterior. ademas les pedi que me guardaran hasta la mañana siguiente un asiento de niño que me presto' un amigo que iria a la mañana siguiente a retirarlo y ellos lo alquilaron y ahora resulta perdido.

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December 26, 2019

Destination: Punta Cana

7.7The price you agree to pay is not the price you will pay!

Everything about the car was in line with what I wait! They accept my credit card insurance but I had the obligation (no choice for me) to buy "24 hours road assistance 1.95$Us per day so my cost for 14 days was 35$ all taxes included more then what I subscribe! I am realy mad about it because I did not want that cost and I think that when I buy something I should pay the amount agreed. Because you have no choice to decline that kind of cost should be included when you ask to submit a price

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August 14, 2019

Destination: Punta Cana

6.3Extremely difficult at the counter, Company tries to "up-sell" you ..

great car ( no floor mats) , rental requirements need to be given to customer upon making reservations not at the counter at time of pick up !!! people are tired from traveling and wants a easy process -- Its called GOOD CUSTOMER SERVICE !!! & RESPECT !!

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July 25, 2019

Destination: Puerto Plata

8I got over billed and nobody is taking responsibility. I distrust Eurocar Rentals. I offered an easy

My experience upon check out was very poor as the agent kept ringing my card through multiple times. I have since tried to get a credit so that I can rent a car upon my return and the customer care is making it difficult saying I have to get the money from my bank. I paid with major credit card. Very displeased especially since I made it clear I would take a credit.

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July 20, 2019

Destination: Santo Domingo

7.3a la hora de la entrega el vehículo no fue la Kia Sportage que había seleccionado sino un Honda CRV

A la hora de la entrega el vehículo no fue la Kia Sportage que había seleccionado sino un Honda CRV la cual no es similar ya que es un vehículo de gama baja en comparación a la Kia Sportage.

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May 21, 2019

Destination: Santo Domingo


This company did not honor the reservation even though there were cars available and wanted 3 times the price instead

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May 20, 2019

Destination: Santo Domingo


They did not honor my reservation and were expecting for me to pay 3 times the price for the same vehicle

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May 8, 2019

Destination: Santo Domingo


Europcar try to make me buy an extra insurance at the cost of more than 400 usd for the renting period, I denied and show that I was cover by your insurance. Since I was not taking their insurance they increase to 2500 usd the deposit . Clearly they were opting mi credit card was not covering the amount requested. It was not the case

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January 21, 2019

Destination: Punta Cana

10Great experience

For the pick up truck I would suggest to add a cover on the box to make sure that the laguage is safe and no one pick it up when the vieckle stops .

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Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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