All licenses issued in the European Union are accepted.
Driver's licenses from non-EU countries (except Switzerland) are accepted if you have a visa in your passport and at the time of hire have not been in Europe for longer than 6 months. If your domestic driver's license is printed with non-Roman Alphabet (Arabic, Japanese, Cyrillic etc), an International Driving Permit (IDP/IDL) or an official translation in English is required together with your driver's license when you drive in Belgium.
To drive in Belgium, the driver must present a valid national driver's license that has been held for at least 1 or 2 years (according to different car hire company).
*Attention! Some car rental hire companies would have different requirements. Please check Terms and Conditions during the booking process.
Réservation très satisfaisante.
Prix, propreté, service... Tout a été très bien.
La voiture était en bon état et il a été facile de prendre possession et de la restituer.
Aucun frais de surcharge suite à la restitution comme certaines compagnies...
À conseiller.
6.7the car was ok, receive good, lie about the extention posibility
the woman who attended me told me that I just had to call if I wanted to rent the car more time. She checked my contract and told me that it would be at the same price per day. When I called for that, a man told me that the day price changes every day and that I had to pay up to 3 times more for the same vehicle.
At the Europcar reception desk, they refuse to give the prepaid car, because it was made from another office. I have to wait more than one hour without answer what happened. It was too inconvenient for me.
8Budget has good value, but they take any opportunity to charge exorbitant amounts for small damage.
They charged me 188.90 euro for a small scratch on the rim of the front right wheel hub. The amount is exorbitant, but I am also not sure that I did this. I never parked beside a curb. Unfortunately, I didn't pay enough attention to the hubs state when I received the car and I couldn't prove that it was there already. Bad experience.
The car and the counter service were perfect. Just need to be aware of the mileage meter record that marked my range of 693km while in fact I only drove 130km, still in dispute with Europcar about this.
Really helpful and friendly company. They were flexible when we had to delay the return of the car for a couple of hours and they didn’t charge as additionally
7The cas is good for price but the counter of budget have proble with attractive price of easyrentcar
Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel
I have to re schedule my plan.
Atención rápida en Inglés. Lo único malo fue que esperabamos exactamente el mismo carro que habiamos alquilado pero vino otro de la misma categoría aún no que considere inferior.
La recogida fue muy bien, pero la entrega no pudo ser peor, en todos los sentidos, hasta el punto de tener la necesidad de poner una reclamación ya que el servicio de recogida no se adapta al contrato realizado.
Necesitaria de vuestra colaboración para poder realizar dicha reclamación. Gracias
As you can see from my reservation, I booked a Medium SUV | Toyota C-HR or similar, however, upon receipt I was given another car - a small Toyota Corolla hatchback. I specifically booked an SUV, since my height is 195 centimeters. As a result, 8 days I was cramped in the issued car, and I did not receive a price reduction for another car. I did not understand on the spot since the issuance of a car so took a long time, the reservation was at 11:30 a.m. but I received the keys only at 12:50 p.m.
disgusting!
5.7I booked Mercedes A-class and I receive Volvo V with a lot of scratchers.
The Europcar employee was rude and unhelpful, I paid extra insurance at Europecar office and process it was around 50 min. She booked two warranty for car .I return the car and money still blocked.
Bad experience.
Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place
What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better.
The actual car, a Susuki Swift is really not what I would ever buy.
No tuvimos el coche solicitado, en lugar del Fiat o vehículo similar en tamaño nos encontramos con una Citroen Berlingo de 6 plazas familiar. Cuando acudimos al mostrador para informarles de que no encontrábamos nuestro coche, nos dijo, de muy mala y escueta manera que era ese el único coche disponible.
8Good treaty but the car was not the one we have order
The customer service was really good, but we didn't get the car that we order in the webside.
We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be.
The Mercedes Classe B was automathic and the Renault Kangoo wasn't.
And of course, the type of vehicle isn't the same and the price neither.
We claim for that.
I booked an AUTOMATIC medium SUV . Upon arriving at Brussel we realized that medium SUV is actually aford focus...
Than the agent convinced us to upgrade the car (for extra money of course). We got an infinity Q50 - which initially seems to be a nice car however it was old (over 40,000 km) and not well maintained. It was dirty and did not function well. We were stuck few times because the key ID was not identified - "incorrect ID". Then the engine just died and the car had to be towed.
We had to fight for a replacement - no body at Budjet-Avis cared that we are a family with 2 kids, lots of luggage - stuck with no car. They offered us the smallest class, manual, as replacement (I didnot drive manual for 30 years!). After fights and a loss of a day vacation we got a manual car - lower class!!!
No compensation!! we paid for an automatic higher class car, we lost a whole day.
We expect a compensation before taking other measures.
10Easy and price effective, but with a couple ot system glitches.
The car was as expected in the range booked, although the counter staff made it sound like the car was something special. It did take a long time to translate the Easy Rent prepaid rate into the Avis rate, which held me up somewhat.
Great service and support. Customer service is also good. They tend to cross sell you but in a comfortable way. I have upgraded the car to SUV due to increased luggages. Overall, good and smooth experience
Our flight was delayed but a staff member stayed late to give us our car, much appreciated. Only downside was that the inside of the car smelled of cigarette smoke which was sickening, overall though car was clean and service great.
9.3Nice car but too small in back seat for our family
We received an Audi A6 wagon. Although a similar car as the Mercedes, it does not fit 5 adults comfortably. The. Back seats were uncomfortable and not very roomy, and the back middle seat passenger had a raised middle section by the feet and had to sit uncomfortably with legs spread out to either side of the platform throughout our three week trip. The trunk was spacious and fit your medium/ large suitcases, a carryon size suitcase and three backpacks.
i can assure that no damage has been done to the car , yet they charged me extra 110 euros for damage. I lost an item and asked them to bring it back but they didn't until now. Also I didn't get the same car i got lexus CT
7.3Thanks to Easyrentcars, but never Europcar in Brussels
I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.
Best rates found by QEEQ users in the last 30 days.
Frequently asked questions
Q1.What is an insurance excess？
The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle. Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.
Q2. How can I add an addtional driver?
You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental. Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.
Q3.What if I want to pick up or drop off my rental car out of office hours?
QEEQ will show you the car offers available at your chosen time on the search results. However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available. After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.
Q4. Can I take the hired car to another country or cross border?
If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with. If you're planning to cross any borders during your trip, bear in mind: 1. You may have to pay more. There are often extra fees, taxes or additional cover you'll pay at the car hire counter. 2.It may not be allowed. Depending on where you're hiring, you may not be able to take your car to another country. Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.
Q5. Can I pick up my car at one location and return it at different location?
Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ. Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.
January 6, 2023
Destination: Charleroi
They made me to pay a second insurance for and it was quite expensive!
View moreOctober 14, 2022
Destination: Brussels
Réservation très satisfaisante. Prix, propreté, service... Tout a été très bien. La voiture était en bon état et il a été facile de prendre possession et de la restituer. Aucun frais de surcharge suite à la restitution comme certaines compagnies... À conseiller.
View moreOctober 4, 2022
Destination: Brussels
Excellent service in both check in and return. We were upgraded to a bigger car and it was in great condition.
View moreJuly 5, 2022
Destination: Antwerp
the woman who attended me told me that I just had to call if I wanted to rent the car more time. She checked my contract and told me that it would be at the same price per day. When I called for that, a man told me that the day price changes every day and that I had to pay up to 3 times more for the same vehicle.
View moreApril 27, 2022
Destination: Charleroi
At the Europcar reception desk, they refuse to give the prepaid car, because it was made from another office. I have to wait more than one hour without answer what happened. It was too inconvenient for me.
View moreNovember 1, 2021
Destination: Brussels
Staff available to easily satisfy out of contract requests easily. Check in procedure quite fast after the first visit.
View moreOctober 28, 2021
Destination: Charleroi
Perfecta atencion y el coche lo he estrenado yo, asi que todo genial
View moreOctober 7, 2021
Destination: Charleroi
Conocer que debiamos dejar un deposito de 300€ el cual a dia de hoy tras dos dias no ha sido devuelto
View moreMarch 4, 2020
Destination: Brussels
They charged me 188.90 euro for a small scratch on the rim of the front right wheel hub. The amount is exorbitant, but I am also not sure that I did this. I never parked beside a curb. Unfortunately, I didn't pay enough attention to the hubs state when I received the car and I couldn't prove that it was there already. Bad experience.
View moreFebruary 27, 2020
Destination: Brussels
The car and the counter service were perfect. Just need to be aware of the mileage meter record that marked my range of 693km while in fact I only drove 130km, still in dispute with Europcar about this.
View moreFebruary 2, 2020
Destination: Charleroi
Great rental experience. 5stars
View moreJanuary 24, 2020
Destination: Brussels
Really helpful and friendly company. They were flexible when we had to delay the return of the car for a couple of hours and they didn’t charge as additionally
View moreJanuary 17, 2020
Destination: Brussels
Problems with the booking, the staff of Budget didn't accept the booking. They told this price cannot sale and take a lot of time to call back to Easy rent car staff and budget, brussel I have to re schedule my plan.
View moreJanuary 5, 2020
Destination: Brussels
Atención rápida en Inglés. Lo único malo fue que esperabamos exactamente el mismo carro que habiamos alquilado pero vino otro de la misma categoría aún no que considere inferior.
View moreJanuary 3, 2020
Destination: Brussels
Europcar is great!
View moreDecember 19, 2019
Destination: Brussels
I had make a reservation for an Audi A3 and they did not have this model anymore, so not lucky:-( But the Opel Mokka was ok, I must admit!
View moreDecember 13, 2019
Destination: Reno
La recogida fue muy bien, pero la entrega no pudo ser peor, en todos los sentidos, hasta el punto de tener la necesidad de poner una reclamación ya que el servicio de recogida no se adapta al contrato realizado. Necesitaria de vuestra colaboración para poder realizar dicha reclamación. Gracias
View moreDecember 10, 2019
Destination: Brussels
recibi un cargo de europcar por €41.40 sin explicacionde que se trata!
View moreDecember 8, 2019
Destination: Brussels
Problem to contact them by phone, no reply no recall
View moreNovember 26, 2019
Destination: Brussels
De momento no me han devuelto el depósito
View moreNovember 25, 2019
Destination: Brussels
As you can see from my reservation, I booked a Medium SUV | Toyota C-HR or similar, however, upon receipt I was given another car - a small Toyota Corolla hatchback. I specifically booked an SUV, since my height is 195 centimeters. As a result, 8 days I was cramped in the issued car, and I did not receive a price reduction for another car. I did not understand on the spot since the issuance of a car so took a long time, the reservation was at 11:30 a.m. but I received the keys only at 12:50 p.m. disgusting!
View moreNovember 22, 2019
Destination: Charleroi
Clean and new car. Very smooth process.
View moreNovember 9, 2019
Destination: Charleroi
The Europcar employee was rude and unhelpful, I paid extra insurance at Europecar office and process it was around 50 min. She booked two warranty for car .I return the car and money still blocked. Bad experience.
View moreOctober 24, 2019
Destination: Brussels
Budget is the best company! It is always on my priority!
View moreOctober 23, 2019
Destination: Antwerp
Excellent company
View moreOctober 23, 2019
Destination: Brussels
Very pleasant people and the car was really excellent, much better than I anticipated with extras that I hadn't asked such automatic gearbox and GPS navigation. Only problem was that they didn't provide drop-off information and it was hard to find the place
View moreOctober 18, 2019
Destination: Brussels
What was a bit sad was that the windows were dirty (greasy) on the inside. As you only notice when you are gone this is something they should check better. The actual car, a Susuki Swift is really not what I would ever buy.
View moreOctober 15, 2019
Destination: Brussels
Véhicule haut de gamme, agréable à conduite. Le Top
View moreOctober 9, 2019
Destination: Brussels
Very polite and efficient
View moreOctober 5, 2019
Destination: Charleroi
No tuvimos el coche solicitado, en lugar del Fiat o vehículo similar en tamaño nos encontramos con una Citroen Berlingo de 6 plazas familiar. Cuando acudimos al mostrador para informarles de que no encontrábamos nuestro coche, nos dijo, de muy mala y escueta manera que era ese el único coche disponible.
View moreSeptember 26, 2019
Destination: Charleroi
No comment, everything was perfect!
View moreSeptember 22, 2019
Destination: Charleroi
All good.
View moreSeptember 6, 2019
Destination: Brussels
The car was great. The only negative was the wait to get the car. It was almost an hour we had to wait.
View moreSeptember 4, 2019
Destination: Brussels
The car I got was in good condition but It was not a medium SUV as I ordered
View moreSeptember 2, 2019
Destination: Brussels
The customer service was really good, but we didn't get the car that we order in the webside. We order a MERCEDES class B and we finally got a RENAULT KANGOO, nothing to be. The Mercedes Classe B was automathic and the Renault Kangoo wasn't. And of course, the type of vehicle isn't the same and the price neither. We claim for that.
View moreAugust 30, 2019
Destination: Brussels
I booked an AUTOMATIC medium SUV . Upon arriving at Brussel we realized that medium SUV is actually aford focus... Than the agent convinced us to upgrade the car (for extra money of course). We got an infinity Q50 - which initially seems to be a nice car however it was old (over 40,000 km) and not well maintained. It was dirty and did not function well. We were stuck few times because the key ID was not identified - "incorrect ID". Then the engine just died and the car had to be towed. We had to fight for a replacement - no body at Budjet-Avis cared that we are a family with 2 kids, lots of luggage - stuck with no car. They offered us the smallest class, manual, as replacement (I didnot drive manual for 30 years!). After fights and a loss of a day vacation we got a manual car - lower class!!! No compensation!! we paid for an automatic higher class car, we lost a whole day. We expect a compensation before taking other measures.
View moreAugust 29, 2019
Destination: Antwerp
The car was as expected in the range booked, although the counter staff made it sound like the car was something special. It did take a long time to translate the Easy Rent prepaid rate into the Avis rate, which held me up somewhat.
View moreAugust 28, 2019
Destination: Brussels
Nous étions étonnés d'avoir une si belle voiture et nous ne connaissions pas le système de démarrage
View moreAugust 20, 2019
Destination: Brussels
Very bad after return service. Send 3 emails and never get an answer.
View moreAugust 20, 2019
Destination: Brussels
Great service and support. Customer service is also good. They tend to cross sell you but in a comfortable way. I have upgraded the car to SUV due to increased luggages. Overall, good and smooth experience
View moreAugust 20, 2019
Destination: Charleroi
Todo muy cómodo y rápido sin duda volvería a contratar genial
View moreAugust 17, 2019
Destination: Brussels
Our flight was delayed but a staff member stayed late to give us our car, much appreciated. Only downside was that the inside of the car smelled of cigarette smoke which was sickening, overall though car was clean and service great.
View moreAugust 14, 2019
Destination: Brussels
The car was damaged and interior was very dirty.
View moreAugust 9, 2019
Destination: Brussels
Excellent service pour ma 1er location et j'ai d'ailleurs prolongé mon contrat jusqu'à mon vol. Merci Et bonne continuation
View moreJuly 30, 2019
Destination: Brussels
We received an Audi A6 wagon. Although a similar car as the Mercedes, it does not fit 5 adults comfortably. The. Back seats were uncomfortable and not very roomy, and the back middle seat passenger had a raised middle section by the feet and had to sit uncomfortably with legs spread out to either side of the platform throughout our three week trip. The trunk was spacious and fit your medium/ large suitcases, a carryon size suitcase and three backpacks.
View moreJuly 23, 2019
Destination: Brussels
i can assure that no damage has been done to the car , yet they charged me extra 110 euros for damage. I lost an item and asked them to bring it back but they didn't until now. Also I didn't get the same car i got lexus CT
View moreJuly 18, 2019
Destination: Brussels
Great company
View moreJuly 17, 2019
Destination: Brussels
The car was new and fantastic! The only little flaw is it wasn't completely cleaned.
View moreJuly 25, 2019
Destination: Brussels
Me cobraron un extra de limpieza cuando el agente de interent me aseguró que estaba el coche perfecf
View moreJuly 24, 2019
Destination: Brussels
I ordered medium SUV. But they gave me one of the smallest SUV I've ever seen. Mercedes GLA. By the measurement it's like Opel Mokka. It's ok only for two parents with two children. They told me that it's the category I have ordered. I asked about something medium and they told that they don't have. They offered me to take Mercedes B or Skoda Oktavia, but it's far from medium SUV that I ordered. They made my trip awful. 3 persons on the backseat is the guarantee of bad trip in GLA. It was the last time of using Europcar.
View more