From United States
From Canada
From United Kingdom
From Argentina
From Chile
From Colombia
From Malaysia
From Mexico
From New Zealand
From Peru
From Switzerland
From Thailand
From Singapore
From Australia
From Turkey
From Italy
From Portugal
From Brazil
From France
From Israel
From Germany
+49 6107 6353100
From China
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
Live Chat Email Us Service Code: 5679421031

Guest reviews

1 /

June 27, 2022

Destination: Tirana

3.7Not satisfied this time!

The car did not exceed my expectations. The Surprise rent a car staff was not helpful at all! They made me pay car insurance twice!!! And in the drop off day they tried to get more money from me accusing me of scratching the car - which was false - and even if it was true it was covered by the insurance!!! Very disappointed! (I had rented from them before - but this time it was a disaster). The rented car it was almost out of gasoline and they didn’t care about it!

View more

May 16, 2022

Destination: Tirana


El coche tenía la ruedas lisas, estaba extremadamente sucio y con una clara falta de mantenimiento.

View more

April 20, 2022

Destination: Tirana

7.3Not bad

I was told i would be getting an Audi A6 or something similar but i got a Ford Mondeo instead. When i enquired as to why. I was told its all you had.

View more

July 15, 2021

Destination: Tirana

10best of the best thank you

love you

View more

August 25, 2020

Destination: Tirana


Budget was a fair company and help me to resolve any questions.

View more

September 26, 2019

Destination: Tirana

9.7Second time with you!

We got upgraded so...

View more
Tom Nush

September 6, 2019

Destination: Tirana

8.7Very good


View more

September 5, 2019

Destination: Tirana

6.7Extra cost is terrible, they sell us extra insurance

When we arrive to surprice office, even if we did full insurance, they want to sell us again insurance. And we paid extra 75 euro for 5 days. And they said, if we dont pay they will not rent car to us. It was terrible experience with surprice services.

View more

August 30, 2019

Destination: Tirana


Good staff

View more

August 21, 2019

Destination: Tirana

8Very Good

We booked 7 seat car but Europcar couldn't provide selected car. They offered 2 small car but we choosed 1 sedan car. It was dissappointed.

View more

August 13, 2019

Destination: Tirana


Price agreed 6 months in advance was increased from 375dollar to over 800 dollar, Terrible customer service,they said that was within T@C but couldn’t point where that is on T@C What’s the point of booking a car in advance if they have the right to increase the price. Strangling at 2 am in the morning with kids and luggage and no where to go.

View more

July 14, 2019

Destination: Saranda

8Very Good

The car parking in Sarandë at the port is chaos. It is not allowed to drive in to the port, so I have to park my rental car illegaal before the port terminal, then bag the police if I could park for a couple of minuts, then run to the desk to find a Sicily by car representative (who offer immediate assistance to drop-off the car). It was very stressy!!

View more

June 25, 2019

Destination: Tirana


Good car

View more

June 15, 2019

Destination: Tirana

9.3Good price, easy booking, nice experience.

Professional staff.

View more

April 30, 2019

Destination: Tirana

8.7I suppose to get small car who use little in gas I and up with suv who used way to much gas

Please have the car the costumer like me ordering not what you have at the moment because I supposed to get small car who used little gas and I got SUV who used to much gas and I spend lot money

View more

March 6, 2019

Destination: Tirana



View more

February 15, 2019

Destination: Tirana

3.7Staff were very slow on prossesing paper work and hand the car key over. Car was old, it broke down.

Company had to come and give me another car as the car broke down. They still have me an old car again. Company charged me for a police fine which I had not got. I got the car at 19:00 and the fine did not have time on it as to when it was given. The fine must of been given on the earlier on the day but there was no time on the fine so they said I got it. More to the fine, the fine was given to a destination which I did not travel to on my trip. I asked the company to look at the car gps to see where it had been but they didn’t and they just charged my credit card. I am still waiting for the dispute. I will never never rent from this company again. Unhelpful, unfriendly, thief’s, taking money out of customers for there fault.

View more

Best car rental deals in Albania

Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

Explore more destinations in Albania

Subscribe for Exclusive Offers and Deals

Know our privacy policy - you can easily unsubscribe any time!