QEEQ

Guest reviews

1 /
A.Zyka

August 30, 2019

Destination: Tirana

10Excellent

Good staff

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A.Zyka

June 25, 2019

Destination: Tirana

9.3Excellent

Good car

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A.Zyka

March 6, 2019

Destination: Tirana

10Excellent

Perfect

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Tom Nush

September 6, 2019

Destination: Tirana

8.7Very good

Na

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I.Rusi

April 30, 2019

Destination: Tirana

8.7I suppose to get small car who use little in gas I and up with suv who used way to much gas

Please have the car the costumer like me ordering not what you have at the moment because I supposed to get small car who used little gas and I got SUV who used to much gas and I spend lot money

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g.bayar

September 5, 2019

Destination: Tirana

6.7Extra cost is terrible, they sell us extra insurance

When we arrive to surprice office, even if we did full insurance, they want to sell us again insurance. And we paid extra 75 euro for 5 days. And they said, if we dont pay they will not rent car to us. It was terrible experience with surprice services.

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Pablo@world

July 14, 2019

Destination: Saranda

8Very Good

The car parking in Sarandë at the port is chaos. It is not allowed to drive in to the port, so I have to park my rental car illegaal before the port terminal, then bag the police if I could park for a couple of minuts, then run to the desk to find a Sicily by car representative (who offer immediate assistance to drop-off the car). It was very stressy!!

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February 15, 2019

Destination: Tirana

3.7Staff were very slow on prossesing paper work and hand the car key over. Car was old, it broke down.

Company had to come and give me another car as the car broke down. They still have me an old car again. Company charged me for a police fine which I had not got. I got the car at 19:00 and the fine did not have time on it as to when it was given. The fine must of been given on the earlier on the day but there was no time on the fine so they said I got it. More to the fine, the fine was given to a destination which I did not travel to on my trip. I asked the company to look at the car gps to see where it had been but they didn’t and they just charged my credit card. I am still waiting for the dispute. I will never never rent from this company again. Unhelpful, unfriendly, thief’s, taking money out of customers for there fault.

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A.Nushaj

June 15, 2019

Destination: Tirana

9.3Good price, easy booking, nice experience.

Professional staff.

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O.HEKIMOGLU

August 21, 2019

Destination: Tirana

8Very Good

We booked 7 seat car but Europcar couldn't provide selected car. They offered 2 small car but we choosed 1 sedan car. It was dissappointed.

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A.Tahiri

August 13, 2019

Destination: Tirana

6Average

Price agreed 6 months in advance was increased from 375dollar to over 800 dollar, Terrible customer service,they said that was within T@C but couldn’t point where that is on T@C What’s the point of booking a car in advance if they have the right to increase the price. Strangling at 2 am in the morning with kids and luggage and no where to go.

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Z.Avivi

September 26, 2019

Destination: Tirana

9.7Second time with you!

We got upgraded so...

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Best rates found by QEEQ users in the last 30 days.

Frequently asked questions

Q1.What is an insurance excess?

The excess is the amount you'll only be liable for in case of damage(under Collision Damage Waiver) or theft(under Theft Protection) of the vehicle.
Information about the excess will be clearly stated in the price inclusion when you reserve a car on QEEQ.

Q2. How can I add an addtional driver?

You are advised to make a request upon your arrival at the rental counter. Additional charge per day will incur unless '1 Additional Driver Included' is stipulated on the rental.
Please note that the same licence and age requirement applys to the additonal driver. The addtional driver is supposed to present the required licence document along with the main driver at pickup.

Q3.What if I want to pick up or drop off my rental car out of office hours?

QEEQ will show you the car offers available at your chosen time on the search results.
However, pick-up or drop-off out of general opening hours may subject to an extra fee unless self-service pick-up or drop-off is available.
After you reserve a car on QEEQ, we will inform you of specific policy of the car hire company by email.

Q4. Can I take the hired car to another country or cross border?

If you want to pick up your car in one country and drop it in another, your search results will show you cars you can do that with.
If you're planning to cross any borders during your trip, bear in mind:
1. You may have to pay more.
There are often extra fees, taxes or additional cover you'll pay at the car hire counter.
2.It may not be allowed.
Depending on where you're hiring, you may not be able to take your car to another country.
Please email us if you want to take your hire car into a different country during your trip, and we'll talk you through your options.

Q5. Can I pick up my car at one location and return it at different location?

Yes. You can pick up the vehicle in one place and drop it off in another. An ‘one-way fee’ will incur. Whether it is inclued in the rental price or what additional cost may arise will be clearly stated at the time of booking on QEEQ.
Please inform the car hire company of your drop-off location when you pick up the vehicle or contact them directly during your trip. You will find a phone number on the rental agreement you signed at pickup.

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