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Last updated on: February 1, 2023
33Rental Locations
13Airport Locations
Map View of Car Rental Locations in San Jose
JUMBO
10.0/10
AVIS
6.8/10
Alamo
9.1/10
Dollar
9.0/10
Hertz
10.0/10
PAYLESS
8.8/10
Budget
7.2/10
GREEN MOTION
8.9/10
Thrifty
6.7/10
Enterprise
8.3/10
Keddy by Europcar
8.5/10
Flexways
8.0/10
Reviewed: February 3, 2023
Wendy who was the staff member was excellent. She took me through the whole process of picking up the car and was very clear, her English was superb! She was kind enough to help me with directions through the Waze satnav app, which she set and explained. The experience on our return was just as good and prompt. I can thoroughly recommend Jumbo hire.
Reviewed: January 12, 2023
Avis did not accept third party insurance in Costa Rica. The cost of their required insurance was not advertised anywhere, and doubled the cost of the rental car. Other agencies cost far less for their required insurance.
Reviewed: March 4, 2020
Danilo Jimenez REQUIRED me to buy the "minimum" AVIS additional insurance $275.90 for 9 days despite PROOF of FULL COVERAGE on the Easy Rent Cars voucher with Avis's name and reservation on it. When I resisted- Danilo Jimenez CANCELLED my booking and then announced where were no more cars for rent. Extortion pure.
Reviewed: December 16, 2022
Car was in good condition. Pick up and drop off very smooth.
Reviewed: November 2, 2021
Couldn't have had a better experience with Alamo in our trip to Costa Rica. We had the car for the whole month of October, 2021. It all went flawlessly! We extended the initial reservation for extra 10 days and Alamo provided us with very reasonable and easy options to do so. Definitely recommend them!
Reviewed: January 10, 2020
On arrival the staff was very helpful in providing all the information required, from upgrades to legal information. There was no hidden surprises and when dropping off the car the staff made sure it was an easy process, which took minutes and made sure we were taken back to the airport with transportation provided. Excellent service!
Reviewed: October 18, 2017
Like: I like how quick and easy was to make reservations and the verall customer service experience!
Dislike: N/A
Reviewed: August 26, 2021
Esperé más de una hora para recoger el coche pero me dieron un coche mejor
Reviewed: March 31, 2020
Staff very efficient and helpful. Transferred immediately from airport to rental office. Vehicle exactly as requested.
Reviewed: March 8, 2020
When we arrived at payless San Jose Costa Rica we hade to pay for another insurance even if we already took one at the booking. The reprensentant at Payless said that this insurance did not worth nothing. So for 3 week rental it cost us around 2700$ Can. We consider that it was a robbery. It starts the vacations very bad.
Reviewed: June 28, 2019
The van was perfect for the group of 10 to get us from the airport to the hotel and around the town of San Jose and the surrounding areas. The staff at Payless was very helpful and customer service was excellent.
Reviewed: January 3, 2020
No fue lo esperado ni lo que me prometieron ya que cuando llegue a la gracia de budget me obligaron a pagar un seguro que fue mucho más caro que la renta
Reviewed: September 18, 2019
Waited almost 2 hours. Car fuel cap didn’t open. Needed service on first day. Piece of crap car.
Reviewed: May 20, 2019
I thought Lenny was incredibly helpful and he made the whole process extremely easy. Thank you!!
Reviewed: May 1, 2019
The counter staff was very slow on pick up. Really frustrating when we wanted to get on the road. It took about an hour.
Reviewed: July 27, 2019
Agent a Thrifty nous a obligé à prendre une assurance locale alors que nous avions déjà pris la meilleure assurance sur le site. Nous avons discuté avec lui presque 2 heures, il ne nous a pas laissé le choix et nous avons dû payer 265$ sup pr l assurance! Moteur de voiture très poussif, manque de nervosité et de dynamisme. Pas de climatisation à l arrière pour les enfants. A l arrière 2 ceintures de sécurité seulement, donc 2 enfants partageaient la même ceinture!!
Reviewed: April 30, 2019
Waited over an hour to collect the car, so they need more staff to deal with this. The drop off was very efficient though and staff member very efficient. We got a better car than booked, so that was nice.
Reviewed: April 10, 2019
the broken car was replaced by a bigger and better one. loss of time is recovered.
Reviewed: January 5, 2023
Had to get extra insurance when we got there even if I paid for full cover on the website already , not happy about that
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