9 Car Rental Brands in Luqa, Malta

Reviewed: August 20, 2020

Giles was very friendly and went out of his way to replace a fuse to ensure our car chargers and GPS was working prior to leaving the facility. Best customer service I’ve seen in a long time. This man deserves a raise!!

Reviewed: February 26, 2020

Very helpful staff and very friendly. Superb van.

Reviewed: November 24, 2019

Did not get the car I had however got similar sized car. The car condition was not very good. Customer service was good no problems picking or dropping the car. Word of advise take as much pictures and video of the car before pick up.

Reviewed: November 23, 2019

High fees if your are to drop your car before 7:00 am

Reviewed: October 18, 2019

Really friendly company. All staff are accommodating. They aim to help and make sure the pick up is completed quickly.

Reviewed: August 9, 2020

Person at the desk apparently had no idea car had been paid for on Qeeq. Car was full of scratches but overall everything went fine. I'm waiting for the deposit to be refunded.

Reviewed: February 3, 2020

Car was new and clean

Reviewed: July 3, 2019

They closed the office before the closing time with no information. Hence I couldnt pickup my car but had to rent another one

Reviewed: June 14, 2019

Amazing service

Reviewed: April 9, 2019

Car given was a Hyundai i10 in fairly poor condition

Reviewed: July 23, 2020

Booked Citroen Berlingo category and got a downgrade to a smaller car. I couldn’t put all my family luggage in. The staff was very helpful to solve the problem. Got a bigger car after some discussions. However, in a dire condition. One side was very scratched, the side doors didn’t close properly and I got it with an empty tank instead of ‘full to full’ according to my contract.

Reviewed: March 17, 2020

Brilliant service and extremely quick. Would def recommend

Reviewed: February 27, 2020

Good service but very confusing to find. They told us to go to the upper floor of the airport but their office wasn't there; upon calling them, we were told to wait at the taxi area to be picked up and driven to the actual location (some 10 minutes away by car). They were quick once we got there.

Reviewed: December 20, 2019

Car book was “economy” so I expected a panda or fiesta but was given a Citroen C1 which is classified as a “mini”. Pick up desk was stated as in the terminal but was about 3 miles away. The car was old, dented and dirty.

Reviewed: November 4, 2019

Straightforward and reliable. Car was in good condition and pickup was straightforward, no queue.

Reviewed: June 9, 2019

everything as expected no specials forced to book

Reviewed: October 28, 2019

Staff at the counter friendly and open, would definitely book again with optimo rent

Reviewed: October 9, 2019

avis rang me at 7.24am because the client before insisted to contact me to see if his phone was forgotten in the car, then got poor apologies from avis saying it was the client who asked...am i not a client to be considered?

Reviewed: August 25, 2019

Quick and simple.

Reviewed: April 18, 2019

Car had more damage than shown on original picture form. I was glad I checked the car over before I drove away. Would have preferred to hand the keys to a member of staff than an open box in the airport.

Reviewed: March 3, 2019

Car was I poor condition, lots of dents and a loose exhaust. Avis our a 1000 euro hold on my credit card at pickup and tried to sell my additional insurance. When I said I had paid for no excess insurance already thy said I had not paid for 'their' no excess insurance, do if I had an accident they would still charge me up to 2000 euros excess and I would have to claim it back myself. I returned the car in the same condition with a full tank of fuel as a week later they put a 25 euro charge on my credit card with no receipt or no explanation.

Reviewed: October 2, 2019

Car condition was very bad. Fuel gage broke, wiper broke, high headlight broke.

Reviewed: April 22, 2019

1. I paid for a DS3 or similar, they give me a 108, or the similar of a DS3 is a 208. 2. I had already an insurance with my credit card. But the renter didn't care and give me 2 solutions. First, did a deposit of 1100€ but i hadn't got this on my credit card, or second, paid 110€ and blocked 200€ on my credit card. So i was obliged to take the 2nd solution. I am very desappointed about this experience. I won't recommand this society

Reviewed: September 27, 2019

Стараются впихнуть самую старую и обшарпанную машину

Reviewed: September 2, 2019

Tried to give us a smaller car than we had booked, after an already long wait. Then said they’d look for a bigger car - it took 45 mins to be confirmed they had one, then another 20 mins for it to be delivered. Got to the car park and there were lots of the vehicle type we had been allocated and we were given the oldest, most dilapidated car possible - high mileage, stained seats and interior, missing wing mirror cover, steering wheel was worn, poor fitting boot liner. It was a mess! We figured at least they wouldn’t notice any damage as there was no space left to damage! Wouldn’t book through them again.

Reviewed: August 29, 2019

Il nous a fallu 5 heures pour récupérer la voiture .Il nous on fait attendre 5h pour récupérer la voiture à l'aéroport. et des amis y sont venus 2 jours avant c'était la même chose.Ils louent les voitures mais il les ont pas alors qu'on avait réservé un mois à l'avance.

Reviewed: August 11, 2019

Tried to sell us additional insurance at time of pickup. Tried to charge for damage already present at time of pickup.

Reviewed: July 15, 2019

The company is probably the biggest one in Malta, services were really good, they are really PRO in what they do. I definitely will use the company services in Malta or other countries once again.

Reviewed: July 9, 2019

Counter staff were very pleasant and helpful. The cars body work was in poor condition (scratches,dents, body trim missing). The service indicator on the dashboard was on. The cars running performance was very poor it had a problem with it. We didn’t report this until we dropped car off at end of our stay, because we were only staying for a few days and didn’t want this to have any impact on the time we had on the island.

Reviewed: August 22, 2019

Would not use again, Prepaid all costs upfront for a Skoda Estate or similar - they tried to give me a Suzuki Baleno. Then charged me additional Vat and Taxes plus a mandatory prepaid fuel service which I did not want.

Reviewed: July 25, 2019

The car was lower class with half the baggage space. This was a total scam!

Reviewed: April 23, 2019

I booked the car through Easy Rent Car, it was difficult to find the pick up location as I actually had to go to Interrent which is located at the green Europcar desk... but confusing but we got it!

Reviewed: January 14, 2019

It was not easy to determine which was the actual rental company from the emails or the policy. I had to call the number to get told it was Europe Car. And then as I was at the desk, I was told I needed to pay 30 euros as it was out of office hours, plane was late on arrival and landed at 4.50 and was at desk within half an hour - and queued. Out of office hours at 5pm?? Seriously... I know its not your problem but I think it is a joke. Car was great though. thanks