Przeczytaj, co nasi klienci mają do powiedzenia o swoim doświadczeniu z naszym zespołem AXA pełnego ubezpieczenia
At first, it was really frustrating. On the second day after picking up the car, I accidentally hit the side mirror while reversing on a narrow street in Italy. The car was still drivable, but the damage to the mirror really ruined my mood. Things got worse when I returned the car, and the rental company charged me 230 euros for the repair. I was so upset at that moment, but I had no choice but to pay. Luckily, I had purchased the AXA Full Coverage insurance through QEEQ. I contacted their customer service and submitted all the required documents for the claim, including the rental contract, credit card transaction records, and my passport. At first, I was worried it might be a hassle since dealing with insurance can be tricky, but their team kept following up on my case and even pushed the supplier to provide the necessary details. The process took some time, but I felt they were really responsible. In the end, I successfully received the 230 euros reimbursement, which made all my earlier concerns seem unnecessary. Although the accident was unpleasant, having this insurance saved me from financial stress.
At first, I was really upset. After returning the car, I was charged a huge amount! I had checked the car thoroughly when picking it up and noticed some small scratches, even taking photos of them. But the car rental company claimed these were new damages and charged me £260. I tried to explain and appeal to them, but they insisted the charges were correct and didn’t listen to me. As a mom traveling with kids, this situation made me feel so helpless. Then I remembered I had purchased AXA Full Coverage, which gave me some relief. I contacted their support team and provided all the photos and contract records. They were very professional and assured me they would do their best to help. I have to admit, the process was a bit complicated, but they kept following up on my case. In the end, they successfully helped me with the claim, and I was reimbursed £260. It was such a relief to know I didn’t have to bear the extra cost due to the rental company’s mistake.
During my car rental in Fukuoka, Japan, I ran into a small issue. The car got a minor scratch while I was using it. It wasn’t severe, but I was worried about extra charges. On the return day, the rental company staff inspected the car and pointed it out. They asked me to pay $194 for the repair. I felt a bit upset at the time, but luckily, I had purchased AXA Full Coverage insurance. Once I got back home, I immediately contacted their customer service and submitted all the required documents, including the rental agreement, photos of the damage, and the receipt from the car rental company. Their team responded quickly and assured me that they would handle the claim. A few days later, they informed me that the insurance company had started the review process. The whole process was a bit nerve-wracking, but they kept following up, which made me feel reassured. In the end, I successfully received $194 in compensation. This insurance was truly helpful and saved me from a significant loss.
Have you ever thought about what to do if your car window gets smashed while renting? That’s exactly what happened to me in Santiago, Chile. My family and I had just finished a day of sightseeing and returned to the parking lot to find the car window broken and the inside a mess. Thankfully, nothing valuable was stolen, but seeing the car in that state was upsetting. We had purchased AXA Full Coverage insurance when renting the car, so I immediately contacted their customer service to file a claim. The whole process was much smoother than I expected. They assured me that such window damage was fully covered by the insurance and only required some necessary documents like the damage bill. I quickly submitted everything. A few days later, they informed me that the claim was successful, and I received a reimbursement of $294. I opted for the payment in USD, and the entire process was clear and efficient with no delays. Without this insurance, I would not only have had to bear the cost myself but also spend more time and effort handling it. This experience showed me that QEEQ’s services are truly reliable.
I still remember that morning, standing under the Munich sunshine, picking up a brand-new DS 7. The car looked sleek, and the interior felt premium. As a business traveler, I was full of anticipation for this trip. But things didn’t go entirely as planned. A few days later, on a narrow street in Berlin, I accidentally scraped the car against a pole. My heart sank immediately, thinking this incident might drastically increase my rental costs. There was a noticeable scratch on the right side of the car, and I felt both annoyed and regretful for not being more careful.
When I returned the car, the staff recorded the damage and informed me that I needed to pay for the repair and management fees, totaling 1,424 EUR. I felt a mix of emotions at that moment, but then I remembered that I had purchased AXA Full Coverage when booking through QEEQ. I quickly contacted their support team and submitted all the necessary documents for the claim. Although I felt a bit nervous initially, their efficiency reassured me.
A few days later, I received confirmation that 1,418 EUR had been successfully reimbursed to my account. The entire process was smooth, and I hardly spent any extra time or effort. This experience showed me how reliable AXA Full Coverage is. It not only covered the repair costs but also included the management fees, saving me from a lot of worries.
When I got the notification that my claim was approved, I felt so relieved. Thinking back to that day in Queenstown, New Zealand, I noticed the glass of the rental car got accidentally damaged. I felt so helpless at the time. Although the car was still drivable, I knew the repair would cost a lot. Luckily, I had purchased AXA Full Coverage, which gave me some peace of mind. Over the next few days, I submitted all the required documents for the claim. At first, I was worried because my bank information was in Japanese, and I wondered if it would delay the process. But their customer service was very professional and helped confirm everything was correct. The process was a bit complicated, but I felt they really took care of me. In the end, I not only received the compensation but also got more than I expected. This experience made me feel that buying full coverage insurance was totally worth it.
