Professional Accompaniment
simple and efficient
Easy to understand
Easy to comprehend
Fully support
Have a reassuring journey
Airport pick up service
Airport pick up service is provided free of charge, ensuring a smooth arrival to the store
Japanese language service
Assisting with on-site procedures through one-on-one guide service
LINE online service
Stay in touch with your guide through LINE for constant communication and enjoy a worry-free journey
Vehicle inspection without fear of subtle traps
Professional guides to help you carefully check the appearance of the vehicle, so that you can pick up the car with confidence
LINE full service, no fear of unexpected accidents
Online guide service during the trip, so that you can travel with peace of mind
Hawaii
Open soon
Caims
Open soon
Sydney
Open soon
Christchurch
Open soon
Queenstown
Open soonWhat is Japanese guide service?
The Japanese Car Pickup Guide is an innovative value-added service introduced by QEEQ for car rentals. Its purpose is to address potential issues for Japanese users embarking on self-driving trips abroad (to destinations such as Hawaii in the United States or Bangkok in Thailand), such as language barriers and difficulties in understanding contracts. Whether you are a novice or an experienced traveler in renting cars overseas, we are committed to ensuring your self-driving journey is more secure and effortless.
How to book the Japanese Car Pickup Guide?
The Japanese Car Pickup Guide is only available when placing a car rental order. If you require this service, please provide your LINE ID when placing the order. We will arrange a guide for you based on your reservation. If the reservation is successful, our staff will contact you through LINE. Please note: Due to a high volume of reservations, there may be cases where we cannot guarantee successful booking. We appreciate your understanding.
How to use the Japanese Car Pickup Guide service?
If your reservation is successful, we will promptly add your LINE account to communicate essential pre-trip checklists and important information. Please note that the service processes and content of the guide may vary by region, so refer to the actual services and guidance provided by the guide.
After the plane lands, how can I contact the Japanese guide?
The Japanese Car Pickup Guide will typically wait for you at the designated location, displaying clear QEEQ signage for easy identification. If you are unable to locate the guide or encounter unexpected situations, please promptly contact the guide through LINE for assistance.
Can I book the Japanese Car Pickup Guide separately?
The Japanese Car Pickup Guide is associated with the car rental orders on QEEQ and is currently not available for separate booking.
Why is it not possible to reserve the Japanese guide service when placing an order?
At present, the pre-booking experience is only available for Hawaii and Thailand. There will be additions for cities like Cairns, Sydney, Christchurch, Queenstown, etc., in the future. Please stay tuned!
