Though I booked for a Rogue Nissan , it was not available. I got a Kia Forte but turned out to be the best for it is fast and good on gas. My family enjoyed the ride and I enjoyed thoroughly the drive.
Thanks routes.
It's a lovely small company, however it took a while til they picked me up from the airport location. and also for the second time they gave me a minivan instead of the economy car i booked. If you enjoy such upgrades you're in for a good surprise. I though I just spent extra money on gas. But otherwise - a positive experience.
Excellent car though it had too large an engine that I was not aware of therefore high fuel consumption. Nevertheless the quality of the car was excellent and service provided by Routes was very good
I had a fantastic experience here. Very fast service, not the most friendly but I would rather quicker service anyway! The shuttle bus worked very well and ran every 15 minutes, only took 5 mins to get to the terminal. I had a lovely brand new car. Booked economy size (voucher stated Toyota Yaris hatchback or similar) and received a huge Kia Forte sedan! It was great :-)
No unexpected extras, would definitely rent here again
Terrible service. Due to a credit card machine issue on their end, we waited over an hour to have our rental processed. No apologies from staff. Terrible.
On line the hours were 7:00 am opening however the shop did not open until 7:30, so we had to wait half hour until we were able to pick up the car. Otherwise everything was great! Quick service, clean car. We will book again. hank you
“Downtown Toronto - Niagara Falls - Downtown Toronto”
About Routes:10.0/10
This time I rented a car from BUDGET, and compared to others, they asked more detailed questions and the registration process was more comprehensive. There was even a staff member providing instructions beside the actual vehicle. Overall, very satisfied.
Few staff members, average environment. It would be great if there was someone who spoke Chinese. Service attitude is acceptable, but the wait time is long.
About QEEQ:8.0/10
Car Rental Companies AT Toronto Pearson Airport, YYZ
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