Staff is efficient and considerate.

Took a little while to be picked up. Drop off service was excellent.

Easy to book and very cheap!

They are amazing, they gave me a free upgrade as they had a jeep available.

Although the shuttle pick-up arrangements were there but pick-up wait times varied due a breakdown of their shuttle bus but a minivan was made available added to ongoing construction delays on 427 and related roads. The staff was very courteous and helpful and made up for the whole delay. I ordered for an intermediate which was provided but they also offered a Jeep instead which I had politely refused. The drop-off experience was also smooth. Once again, all staff members are very supportive and courteous. Full marks to Routes team, we shall use them again.

Seemless booking experience.

Initial millage was 1750km per day but they reduced it to 1700km for three days which I wasn't happy about.

Like: the car is too safe, good space inside
Dislike: no words