The shuttle came right as we were getting to the pick up location and it was a short drive and easy check in process. We added a day last minute and then didn’t need it but still had to pay (understandable but wish they would have made that clear when we added on). Return was quick and easy as well.
About QEEQ:10.0/10
Really affordable online reservation system, a third of what it would’ve cost otherwise.
Diffcultés de récupération du véhicule. Aucune aide de personnel. Problème administratif . Solution trouver au bout de 2h.
Personnel non chaland . Pas agréable . un regret d’avoir choisi surprice rent a car.
Difficultés de communication avec le personnel faisant mine de ne pas comprendre.
Staff at Surprice upon returning car were rude and are currently trying to con me over supposed damage damage to car. Currently in dispute. Almost missed our return flight as initially refused to take us back to airport and had to cal a taxi. Spoliled our holiday.
“A lot of unexpected problems for pick up and drop off.”
About SURPRICE RENT A CAR:5.3/10
The car is okey, but the pick up isn’t at the airport, you have to wait for a van to pick you up and take you somewhere else, which made our drop off very complicated because we were far from the airport.
“Tons of hidden charges resulting in us walking away without a car, we spent less on taxis!!”
About SURPRICE RENT A CAR:2.0/10
We did get to take the car we booked. Hidden charges galore totally more than €200 at SURPRICE, charge for collection after 8pm, they wouldn’t release car without their insurance even though we had separate cover for a year, didn’t except AMEC and wanted to charge for second driver in order to use a second persons card. Addition changes for toll road machine. Stead clear of this company
About QEEQ:8.0/10
Booking was easy but will think twice next time and go with one of the more we’ll known car rental companies
I noted there were bad comments on FB page about Surprice rent a car but I can honestly say none of them rang true in my experience with them. Counter staff polite friendly and did not push more insurance. The man who check vehicle when we returned was also polite and it was very quick. Would use them again as I think i saved approx €300!!
Voiture plus petite mais le prix inchangé et aucune réaction du loueur. Ils m ont demander 15 euros par jour car je n avais pas de carte pour la caution, après avoir insister pour qu ils prennent ma carte de crédit qui prouver servir de carte pour la caution. Personne non aimable !
Worst experience in the past 10 years.
I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points.
I felt bullied and ripped off.
Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car.
Never ever will use this company nor reccomend to anyone.
About QEEQ:10.0/10
The booking was all right- all good and thank you for all the options and smoothness of the booking.
“En vingt ans de location de voitures à l'étranger (et jamais de problèmes), jamais vu ça.”
About SURPRICE RENT A CAR:4.3/10
1) Le loueur prétendait se situer sur le parking de l'aéroport alors qu'il organisait en réalité un service de navettes pour se rendre à son bureau et récupérer le véhicule.
2) Le loueur a prétexté la mention "débit" (qui signifie simplement "débit immédiat") sur ma carte de crédit Visa pour m'obliger à lui payer une assurance supplémentaire, alors que j'avais déjà souscrit toutes les assurances nécessaires via EasyRentCars. L'arnaque était apparemment bien rodée.
3) le personnel était profondément désagréable.
The car was very basic. Collection was long, we had to pay for a toll road box in the car and they held my credt card details incase there was any damage they could take up to €1500 which was a worry as my card was empty for my holiday. Also we took out insurance with another company which they told us was not really the right thing to do. The car had alot of marks and scratches and we was told we will be charged for any imperfection no matter how small. On the third day the engine management light, anti skid break and exclamation warning lights all came on. I contacted them and emailed images they said 'oh don't worry as the lights are yellow its ok if they change to red then they will collect it and we will have to go to the office by taxi and get another car" so it was a worry to be driving it with all the lights on. The whole experience was not nice, I would never use this company again.
Accusé d'avoir abîmer le véhicule carte bleu refusé au guichet donc au lieu de 35 euro la semaine je me suis retrouver à payer 160euros de location car forcé de prendre l'assurance à 18 euro par jours je déconseille fortement j'ai réservé
“La société SUPPRICE RENT A CAR ne nous a pas fait bonne impression.”
About SURPRICE RENT A CAR:7.0/10
Nous recommandons de prendre des photos de chaque rayures et partie abîmée du véhicule. A la prise en charge du véhicule nous étions seuls pour faire son état des lieux alors que pour la restitution du véhicule une personne de la société de location était bien présente. Ils ont tenté de nous imputer la responsabilité sur une cassure du par-choc avant pourtant mentionnée sur l'état des lieux d'origine.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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