Both processes (pickup and drop off) went smoothly and relatively quickly, especially, drop off. I've exchange the emails with the drop off staff (prior to drop off) to find out the exact location. Responses were quick and helpful. One minor thing - they didn't tell me that their office is on the 4th floor of the car park. It took us an extra 5 min to find out when we arrived

Price protector didn't work its magic...

Used them for the 3rd time in my life and was once again very pleased with the service and the car. Would not hesitate to use them again. Getting a Fiat 500 was the icing on the cake!

First time I used the platform and got the best pricing and a very good and straightforward service. Will definitely be a top option in the future.

Excellent Service

very long queue at the pick up

I did not find any information is the highway fees included or not. If not, please write that by description.

The car was great, but I want to comment on the assistance services - I got a fine for incorrect parking in the center of Bari and even though I've sent a mail to the counter - I didn't get any answer. It's good that they told me how to pay my fine when I dropped off the car. Moreover, when I missed the opening hours of the office in the center of Bari for drop off (because I booked through Easyrentcars and specified 20:00 for drop off hour in the center of Bari, but when I went to the office in the center at 19:30 - it was already closed), I wanted to call the airport office for assistance (whether I have to return the car at the airport in the same day or can return it on the airport), but nobody answered my numerous calls. So I had to go to the airport and drop off the car there (by the ways, three girls were sitting there, I wondered why they didn't answer)