Helpful staff at the counter
Easy to find
Only remark, it's not very clear you have to take your token number for queing. There's a totem in between two counters which is not clear at a first sight that is there for the number pick up.
The pickup was very smooth and fast. T he car was clean, however itvdid have a lot if scratches, marks etc which were not recorded. When I reported them I was told to take pictures and go. When I returned the car it was inspected with no comments made about the sratches and marks.
About QEEQ:10.0/10
Booking was easy and cost competative, price drop seemed to have worked saving us a little
Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.
About QEEQ:10.0/10
Sono rimasto soddisfatto della piattaforma Qeeq.com
“Once we got to Sicily by Car the process was very straightforward.”
About Sicily By Car:9.0/10
Very good service.
About QEEQ:10.0/10
Pick up instructions were poor. The location of the pick up desks could be made clearer as there are several lifts in the arrivals floor and not all take you to the car hire location, some take you straight into the car park underneath the terminal building which wasted a lot of our time.
Nowhere in pick up information did it mention which car hire company I needed to look for. Sicily by Car was only mentioned in the drop off instructions.
Once I got to the Sicily by Car pick up desk the process was very easy. The problem was with the written instructions in the email from Qeeq.
“Booking with QEEQ was easy; mechanical condition of rental car wasn't great”
About Sicily By Car:8.0/10
Car had a faulty indicator from the beginning of the hire - only noticed when we were on the road, and the counter closed when we left. Car was also displaying the warning spanner sign - service 600km overdue. Not really what you want from a rental car. It also had a very poor 1st and 2nd gear change - stiff and difficult to engage.
We had to wait quite a long time and several phone calls to get picked up at the airport and be taken to the Sicily By Car office to collect the vehicle.
Also the satnav directions to get back to their office and drop off the vehicle, using the Company's postcode, took us on a very circuitous, county route.
About QEEQ:10.0/10
I didn't realise I was using QEEQ until I received the booking confirmation.
“Quite good, even if the car could be a better one.”
About Sicily By Car:9.0/10
Excellent service but the small car (Lancia Y) was probably the cheapest option available in Italy to match the category I booked for, lacking accessories now taken for granted (Android Auto / Carplay integration, for example). Maybe Sicily By Car is a bit understaffed at Alghero airport but I did not wait too long.
About QEEQ:10.0/10
QEEQ did great, price protector worked as expected.
The counter staff was efficient but didn’t provide any information about the car return process. The car itself was great. Fuel efficient and just the right size for the narrow roads.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
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