The car wasn’t clean fron the outside and Inhad to wait for about an hour to pickup the car as there was only 1 representative serving Avis, Budget and 1 additional rental company + they kept advising on getting additional insurance on top of the one purchased from EasyRentCars claiming that there would be lots of hassle and admin fees in case anything happened.
“We will not be booking with Noleggiare/Qeeq again. Very poor customer service from start to finish.”
About NOLEGGIARE:8.0/10
Over 40 minutes to collect car.
Insurance that was pre-purchased we were told was invalid so had to pay again.
Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card.
We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found.
Terrible customer service!
“QEEQ experience was great as was the experience with Sicily by Car, after a nervous initial encount.”
About Sicily By Car:9.0/10
Arrived 25 mins early and after processing our documents, we were told to go to the back of a very large queue because we were too early! This was worrying because we then watched another party get told their contract was cancelled because their 30 minute “hold” time was exceeded.
In the end all went well and the overall service for us, was good.
About QEEQ:10.0/10
Hadn’t heard of QEEQ before this experience but was very happy with the process and would definitely use them again.
Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.
About QEEQ:10.0/10
Sono rimasto soddisfatto della piattaforma Qeeq.com
Great service and nice and clean car - even got an upgrade and great tips on cheaper fuel.
About QEEQ:8.0/10
The customer service and the information provided on international driving license were incorrect and therefore very confusing. I needed to call the rental company myself to get the correct answer. Otherwise happy with the booking platform.
“Disappointed at the start with Noleggaire, but they are an OK firm overall.”
About NOLEGGIARE:7.0/10
The pickup point n Bologna airport was difficult to locate. The staff at the pickup desk disputed that my booking included the one-way fee even though the contract clearly stated it did. They tried to charge me an additional one-way fee. This held up the booking by 30 mins.
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