The Provided Location was Totally wrong. I didn’t find any sign of Rental company in said location.

The cars smells when I picked it up. I had to buy some odor spray. The guy convinced me to buy another insurance even though I've bought the super insurance package.

Excellent value and got a free upgrade

We had a terrible experience with ur company. It took over an hour at the counter for the employees to complete the paperwork. We were charged extra for insurance, which we didn’t need as I verified insurance I had covered me in Canada. When we went to return the car they accused me of putting a hole in the back bumper. It took over 45 minutes to convince them I did not do it. They spent a lot of time checking on the computer to see if that car had damage... they could not find it. It was noted on my inspection report, however it was vague and the employees said that was for another area of the bumper... little did they know we had taken a picture of the damage when we picked up the car... it was dated and time stamped... that shut them up. I will never rent from your company again. I have the employees names if you want to document any of this information.

The car was provided with a slightly deflated tire on the front right which the gentleman at the service helped us fix , a bit, by inflating it.. but the car was showing us the warning message for low tyre pressure.We were told that since the tyres were changed , it was natural . I understand that it might be the case, however noticing such a message in the middle of your trip can be scary.

Like: The price. The staff at Discount. The car. I will use you again.
Dislike: Actually, I do have one comment. One cannot change the location when booking online. This seems to me elementary. I mistakenly booked the car at the airport and then found I couldn't change it. I had to cancel the whole reservation and start again. A bit backwards, don't you think? However, EastRent was very quick to answer my emails.