Good experience

Very efficient service, the car was in good conditions.

La voiture est conforme a notre commande toutefois elle n'est pas très propre le pare brise est tout graisseux mais pour le reste c'est parfait

Took us 90 minuts to get the car - which was not ready when we eventually reached the counter. Had to wait 15 minuts more to get the car. It was dirty with dog's hair, had to clean it again, fuel tank was empty (though rated 8/8 on the contract), so we had to full it at once, and 4 days later we found out that one of the tires was dangerous, so we had to have it changed - we lost more than half a day on our trip waitkng for this to be fixed, and pay 135 cad though we were not responsible... no possibility to ger our money back, we should have seen it earlier as we have been told... I ´d rather loose some money than have an accident because the tire bursts, but I think they should check this thongs more carefully when people brings cars back.

We were told that our US auto insurance did not cover the rental and were required to buy the Discount auto policy. The windshield developed a crack which I reported to their staff. We were told that the policy did not cover windshields and tires and that there would be an additional $500 fee.

The car given to me was smaller than expected. I paid for an intermediate vehicle and received a hatchback.