Amazing! I'm really grateful for the upgrade to the Cupra electric car - saved us a lot of petrol money, and allowed me to drive a really awesome vehicle I hadn't tried before. Thank you!
Ask for upgrade and was turned down. The customer next to me was given a upgrade without he asking. The car had minimum level of windscreen washer fluid. Had a a hard time to drive in winter n snow without washer fluid. Bought my own windscreen washer fluid to top up and use for my driving in winter snow. Avis disappointed me.
4WD booked was a 2WD in the parking lot, eventhough at key collection it was (re)confirmned to be a 4WD. Enterprise did give a discount afterwards, but would have preferred to be a as booked.
The tone of voice was friendly and helpfull.
i40를 원했는데 그 차가 없어서 다른차를 배정받았는데
대체된차가 i40에 준하는것인지 알수가 없어서 불편했고, 받은 차가 주행중 차량점검이 필요하다는 메시지가 계속 떠서 주행중 불안해서 전화를 했더니 별 문제가 아니라고 했지만 찜찜해서 렌터카 업체에 방문하여 차를 교환해 달라고 했지만 차가 없다고 해서 다음날 다시 방문하여 차를 교환했다. 차량은 잘 점검이 되어 있어야 하겠다.
The staff at pick was extremely nice, we had 4 large luggage, so we booked VW - Tiguan which showed around 600 lit boot space, but as a similar car was promised, they gave us AUDI Q3, which had a slightly smaller boot space, but the person tried to arrange for another car, but as it could have taken time, he helped us with storing the luggage in the same car. It could show how much effort and pain he was willing to take to make our experience seamless. I am really grateful to him, this trip could never have been possible without that gentleman's held. Thanks to him, Europcar and Qeeq.
They were amazing! The service they provided was stellar and even went out of their way to stay beyond closing hours to drop us to the airport. Truly grateful for their kindness
About QEEQ:9.0/10
quick responses when in need of assistance. Thanks
Tenemos un problema, pese a haber contratado un seguro, nos rozaron el coche sin nosotros darnos cuenta y ahora nos quieren cargar con los gastos. Cuidado!
Friendly and professional staff. Cars in good condition. Detailed documentation, including damage reports with pictures
About QEEQ:8.0/10
It would be very helpful if Qeeq offered more comprehensive online rental contract management. For example, the ability to request rental extensions online would be a great feature
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