GERMANY CAR RENTAL REVIEWS

easy to find the car and easy to drop off, must enter one at the time so it takes a bit to serve each customer but that is perfectly fine during corona times

I had to wait for the 20 minutes so that the employee finishes his private phone call infront of the pickup station. Then the car was SUV Tiguan and I have reserved a sedan Mercedes so didn’t like the options and when asked I was told that this is the only available option

I had to return the vehicle on 25/09-21 by 16:45 and indeed I did, but the counter was already closed and there was no one to get the vehicle so I left the key in the safe. The next day I received an email from Europcar that the vehicle was returned in 26/09-21. I hope everything is fine and Europcar will not charge me for another day. Sincerely. Jacob G.

My flight was delayed and because I did not give the flight number upon reservation, Europcar had already rented the car out to someone else. They told me it would be hours before I could get the class I booked again. They made me pay the difference for the next class up. Not happy.

Was there a protection for this included in QEEQ's policy? We traveled because of a family emergency and it was tough being as on top of things as I normally am.

Excelent service

Same, excellent experience

This experience with Budget was good as always. Very helpful desk staff. Easy pick up process. Good condition of cars.

Wide choices of cars for reasonable price. Smooth booking process.

Car provided for rental was not what I paid for. I specifically requested a Manual transmission Audi A4. I was provided a completely different vehicle with an automatic transmission. I would like a partial refund.

NA, no specific comments about a third party.

The car had some technical issues, changed the language during a trip Super flexible as I came a day late and they held the car

When I realized I booked a day early. they wanted to charge over $ 800 more which isn't a great experience.

Great experience with Europcar! Had e new car with modern features. Thank you.

Staff at Europcar were efficient, courteous and answered all questions I had at the beginning of the rental. It was the most pleasant experience I had in a car rental place for years.

excellent service from Europcar

Had contacted QEEQ with a billing question and was told that I would receive an e-mail with a response. It has been 3 weeks now and I havent received an answer/resolution from QEEQ. In the meantime I have resolved the issue personally.

Counter staff was helpful and friendly. Great experience. Car was good

Pick up process and staff was excellent. But drop off process terrible. there was no enough explanation for exit and to go to the departure counters of the airport. With me other customers also were trying to find the departure elevators and throllies.

Almost ok, not magic.Normal

Friendly staff with great recommendations and spoke English which was helpful.

Very easy process, friendly and polite! Definitely recommend this location for car rentals

Great deal for car rental compare to other apps

Almost new car with only 3.000 km. No problems at all.

Mejor coche que el reservado VW polo a VW golf. El coche es demasiado moderno, tiene muchas asistencias a la conducción que no me explicaron.

Bajó el precio pero por ahora no he recibido la diferencia. En el contrato aparece un precio inferior todavía al precio de reserva.

Only problem was (but it's hopefuplly being solved) that they have tried to charge extra day, even if the car was returned 5 hours earlier and not later.

All great

Would always rent with Europcat again. Most friendly service in Landshut/Germany and when you call customer service very friendly and knowledgeable too

Fantastic service super professional staff.

Fabulous price easy to book very competitive price .