I will not use Europcar Frankfurt again. Europcar in Zuerich would have waved the additional charge

Germany

Reviewed: Tue, Sep 28, 2021

About Europcar: 6.0 /10

My flight was delayed and because I did not give the flight number upon reservation, Europcar had already rented the car out to someone else. They told me it would be hours before I could get the class I booked again. They made me pay the difference for the next class up. Not happy.

About QEEQ: 8.0 /10

Was there a protection for this included in QEEQ's policy? We traveled because of a family emergency and it was tough being as on top of things as I normally am.

Europcar

Frankfurt Airport(FRA)

Frankfurt

Germany

Economy | Volkswagen Polo 2 Doors or similar

8 day rental

Relevant Reviews on Europcar in Germany

SAUD

Germany

15 day rental

Compact | Opel Crossland or similar

Reviewed: Tue, Aug 9, 2022

“Great experience. Will definitely book again if I find a great deal as usual.”

About Europcar: 9.0 /10

They tried to sell me their full protection after refusing two cars with dents and scratches. One should be more careful when collecting the vehicle and should do a full check-up before getting in trouble when returning the vehicle. When staff would try to warn you if you do not take their full protection insurance while the other staff would try to blame you on scratches you did not make when returning the vehicle. Just be cautious and smart when dealing with both kinds of staff.

About QEEQ: 10.0 /10

Thanks QEEQ. I was suspicious at the beginning when booking a vehicle with that rate but it turned to be the best experience I have ever had thanks to your service.

Cem

Germany

1 days rental

Standard | Volkswagen Passat or similar

Europcar

Halle

Germany

Reviewed: Wed, Jan 22, 2020

“Not bad but it would be better.”

About Europcar: 8.7 /10

The staff were talking poor English and the male staff was not polite. Also I requested to use toilet but he rejected!! The other things like vehicle condition etc. were good.

About QEEQ: 10.0 /10

Always great.

Javier M.M.

Germany

1 days rental

Compact | Volkswagen Golf or similar

Reviewed: Thu, Aug 8, 2019

“Buen servicio a buen precio”

About Europcar: 7.3 /10

En la recogida en el aeropuerto de Munich, el personal fue muy antipático y cortante, aunque eficiente. En el interior del coche había restos de comida, y de algún líquido pegajoso, pero lo dijimos y nos lo limpiaron antes de salir. El punto de recogida no estaba en donde ponía la documentación, y necesite cuatro llamadas para que me diesen una nueva dirección. Esto me hizo perder tiempo y consumir gasolina, pero no me penalizaron por ello.

About QEEQ: 10.0 /10