“Confusing but not bad at all. Great customer service makes up for the chaos.”
About GLOBAL rent a car:9.0/10
This company is a joint with Europa Car. They are located on the second floor of the mall. They location can be hard to find, so look for the EuropaCar local.
Counter staff was helpful but I would suggest if they can print bills and receipts in English rather than in german for tourists. Also if they can provide courtesy car service for pickup and drop off would be amazing.
About QEEQ:9.0/10
Excellent customer service and clear information on car rental and insurance policies. Also good prices, hope this doesn’t change in the future when business picks up.
Definitely recommending Qeeq for car rentals.
“Overalll good experience and a quality vehicle. Dissapointed that requested car was not provided.”
About Europcar:8.0/10
Car provided for rental was not what I paid for. I specifically requested a Manual transmission Audi A4. I was provided a completely different vehicle with an automatic transmission. I would like a partial refund.
The car was larger than expected. The car had a minor fault for 2-3 minutes in the automatic transmission, before it corrected itself - a little bit worrying. We reported it to Europcar and they will investigate.
Picked up the latest model VW Golf, with full comfort features like Bluetooth, Airplay.
However, encountered a Tyre air leak since pickup, which was covered by Europcar. Added some inconvenience to our trip, but it was fixed nonetheless
“2 hours delayed due to a flight… no car, paid 100%, thumbs down ?”
About GLOBAL rent a car:2.0/10
Due to a delayed flight the rental office was closed. I never even got a car from them… all I got was to pay the full price for the rental as it was a “no show’
I could understand if they charged me 20 eur or so, but 100%!! That’s not ok.
Besides credit cards and debit cards, now you can pay for online car rentals with cryptocurrency in 2020. Bitcoin(BTC), ethereum(ETH), and bitcoin cash(BCH) are accepted. Wonder how long does a bitcoin transaction takes and how to pay with bitcoin? Read our FAQs.
JD Lowen
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