MILAN CAR RENTAL REVIEWS

Of the airport but very close

Workshop well

Easy pick up and drop off. Everything was great

Best prices you can find. Really great

They was pretty good. It was a long process for the check in and for the return it was a struggle cause they weren’t any space to return the car. But otherwise it was really good.

The main problem is that they are not located inside teh airport, nor there is at the airport any indication of where their office is. The good part is that their prices are pretty reasonable.

Good and Quick service. Till now fully satified

Perfect with app; lowest prices

I returned the car with small choclate stain from the rental period. The stain could have been easly cleaned by me prior to the car return but i forgot to do it. When I returned the car the staff noticed the stain and said they usually have to charge 100eur for cleaning process but the Manager was kind to let it go and to have it cleaned free of charge! Excellent Service!

Their only solution for a ruptured tyre was to ask me to drive 400km each direction to replace a car !!!

The service was very helpful

I kindly got a free upgrade to higher class

Excellent experience other than the fact that they permanently charged my credit card for the security deposit which was supposed to ‘on hold’

No problem very friendly

Easy and nice

Busy pick up location so a bit of a long wait. Helpful counter staff at a separate branch in the country when we had to drop in for extension of hire.

Helpful easy. But need to read fine print of how the voucher works.

I was charged by Alamo for roadside assistance service still, after I clearly stated I did not want the service. Only two days later I noticed extra charge on my credit card. So far I filed request for refund but have not heard back yet

Our initial booking was canceled without giving the reason. It would be good to have the reason why, when receiving cancelation email, instead of just sorry we had to cancel your reservation

The staff was very professional and kind. The car was very easy to pick-up.

Very satisfied with the booking.

The agent who gave us the car was professional, nice and very helpful

Sono sempre gentili e veloce

Tutto bene

Unfortunately Covid has affected rental business, there are less choice of cars, winter tires where not yet installed, or allocated to companies with fleet. The check in was managed by one person alone that was doing his best, but the process took long. Keddy / Europcar is till a top rental and their cars are very often in perfect conditions, as was mine. MIlan Linate has moved the parking of the rentals in a different tower and you need to get two elevetors and pass through a bridge. Not easy, and a long way to walk.

Car was full of small scratches and damages from previous rentals. Check in took long time in order to go throught all the scratches and damages listed on rental papers to be sure that all damages were captured, and two were not.

Booking was easy, price drop did not work for me this time

Very satisfied with their service, the car was impeccable and it was as same model as advertised, so we could enjoy the Italian summer with this Italian convertible car!

All good! Thanks for a nice price!

The car had some damage to the inside of the trunk, and it was t documented before we left. (It was in the lining of the trunk that covered the spare tire). And they are trying to charge us an extra €290 for damages. We didn’t do this so fighting with Alamo’s customer service is proving to be difficult. Make sure to check everything inside and out. They’ll try and get you.

Super easy to book! Would definitely do it again.

Buena atención en el mostrador, oficina moderna y limpia. La devolución del coche es algo complicada, poca señalización y reducido espacio para la entrega. Coche nuevo e impecable.

Excelente papá, fácil de usar y muy versátil.