Dollar was great. Car pickup was in fact handled by Hertz, which wasn't super clear when booking, but we asked around and got there.
Everything went smoothly. Only caveat is they charged us a country border fee even though QEEQ communicated it was included.
Other than that everything went smoothly and easily, car was as marketed and had no issues.
Customer service at the Milan Airport is totally poor. long waiting time for no reasons. Vehicle conditions are not the best, many miles, a lot of scratch and poorly cleaned.
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E.Sazak
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