Receiving a speeding ticket can be quite often especially for international travellers or short-term visiting drivers. Speed cameras are set up in many places, in big cities as well as small towns, and it is very easy to miss the notice that you have entered into a 50km per hour zone.
Speeding fines in Italy depend on the amount you are over the speed limit, ranging from €41 up for 10km/h to €828 for more than 60km/h. Paying within 5 days after the citation is issued can result in a 30 percent discount.
Note that if you are renting a vehicle in Italy, the unpaid speeding infringement information will be passed onto the car hire company by the authority. In this case, the car hire company will charge you for an additional administrative fee if it is eligible to collect on behalf of the authority.
· The Limited Traffic Zones
Most of the central areas in major Italian cities and towns have Limited Traffic Zones (called Zona Traffico Limitato or ZTL in Italian) for which entrances are usually marked with no vehicle traffic signs and supplementary signs explaining the times of the ban and which categories are excluded. The entrances of the ZTLs are mostly located at crossings, traffic lights or roundabouts and monitored by cameras that register the transiting vehicles.
(Image from internationalgarage.com)
Use the above sign as an instance. This sign indicates you are not allowed to drive into this area between 7:30 to 19:30 from Monday to Saturday. The crossed hammers on the sign mean these restrictions do not apply on Sunday and holidays. Driving and acting on a safe side is always recommended if you are sure about what exactly the sign indicates.
Fines will be incurred when failing to follow the regulations of the ZTLs and the amount of fine can range from 50 to 150 Euros, varying by city.
To avoid ticketing from the ZTLs, we would recommend the following measures:
- Park your car outside the historical centre of Italian cities and use the public transportation to get there.
- Get a passing certificate from a grocery store and send your plate number and identification number of the passing certificate to the Provincial Office of Motor Vehicles (Ufficio Provinciale della Motorizzazione Civile, UMC) via mobile messages. Each passing certificate costs €5 and is valid for one day.
- Find the “ZTL Parking” lot after entering the ZTL within 20 minutes and your plate number will be taken off the record automatically or manually (note the parking fee is costly).
- Go to the hotel’s front desk and ask them to help to take off your record from the policy if you are staying in a hotel within a ZTL.
- Or just simply avoid the ZTLs by using Google Map or any other navigation soft wares.
April 24, 2024
Destination: Bologna
Over 40 minutes to collect car. Insurance that was pre-purchased we were told was invalid so had to pay again. Card machine would not accept 2 x business credit cards for this payment so had to use personal debit card. We have attempted to get a refund for the initial pre-purchased insurance but have been told on numerous occasions that the booking cannot be found. Terrible customer service!
View moreApril 21, 2024
Destination: Pisa
I really do not understand why collecting a rental car takes so long, if I find a provider that can greatly reduce the wait time then they will be my company of choice
View moreApril 21, 2024
Destination: Olbia
Instead of opel corsa we received a bigger car for the same price.One of MG SUV. But only thing that engine was very unpoverfull and slow(probably restricted by car rental company) Was very uncomfortable on the road and some times dangerous.Not suitable for Sardinias up and down roads.
View moreApril 21, 2024
Destination: Milan
Car was very clean and well presented. Counter staff friendly and easy to talk to. Could not fault the processes for collection or drop off
View moreApril 16, 2024
Destination: Olbia
The desk staff on pick up were really, really bad, and ripped us off. I had all of my documents, and my bank card said ‘MR J LENTON’, this is exactly how the bank issued it and I have no control over that. The staff refused to take my deposit based on that, and wouldn’t explain why, just said company policy. However, they then said they would accept it if I bought their extra insurance for €177 euros. Even though I already had the additional AXA insurance. I asked why having their insurance only made a difference many times and they wouldn’t give an answer, until finally they said ‘the car will then fully be covered, otherwise you’re liable for €1600. I said fine, take a €1600 deposit so then the car is fully covered. They refused. Again no reason, just ‘company policy’. So I solved their problem and they refused it. They continued to say they’d only accept my card if I got their extra insurance. So they have said it’s company policy to absolutely not accept that card. But then they were willing to bend the rules as soon as I gave them €177 for the extra insurance. It’s pure greed, and they held the car at ransom from me to get an upsell. I had to pay it, because I was not getting a car otherwise. So once I paid they let me use the card and put a hold on it, which is the very thing they said their company policy didn’t allow. I believe their practice is highly unethical, immoral, and illegal. I will never use them, nor Qeeq again.
View moreApril 16, 2024
Destination: Brindisi
we got really good deal, since it was out of season. The car was not in a great shape, but If was really good deal so I could not complain.
View moreApril 13, 2024
Destination: Florence
The staff were helpful but slow. I am very dissatisfied at the long delay to get my deposit refunded. I have not received it & the documents say it will be betwen 4 - 8 weeks.
View moreApril 4, 2024
Destination: Bologna
We did not receive the car that we requested. It was a level down.. Toyota Yaris instead of an Audi A3
View moreMarch 30, 2024
Destination: Milan
Al alquilar el coche no había ningún problema para hacerlo con tarjeta de debito. Cuando llegue a la ventanilla me exigieron contratar el seguro o sino no tendría coche. El seguro costó 7 veces mas que el alquiler.
View moreMarch 29, 2024
Destination: Bergamo
friendly staff at drop off. Efficient and professional.
View moreMarch 26, 2024
Destination: Milan
Car was great. Reception staff were helpful.
View moreMarch 25, 2024
Destination: Perugia
Damaged car but they were all itemised on the documents. Only half tank, again was on documents. Not pointed out at the time but wasn't a problem on return.
View moreMarch 19, 2024
Destination: Milan
They were easy to work with.
View moreMarch 10, 2024
Destination: Milan
Outstanding customer service at the Felirent counter near Malpensa's (MXP) Terminal 1. No hassle pick-up and drop-off from the airport. Very helpful, cheerful and competent staff.
View moreMarch 7, 2024
Destination: Venice
Service was good
View moreMarch 6, 2024
Destination: Catania
Extremely cheap booking but they made it up by charging 14x as much to add an additional driver at the counter. The car had several small scuffs and dings on pick-up but they decided it had an additional scratch on a wing mirror on return - it didn't - and are trying to charge me 90 euros for it.
View moreMarch 3, 2024
Destination: Bergamo
Auto perfetta, una bella ypsilon seminuova
View moreJanuary 22, 2024
Destination: Turin
Great price so picking up a tatty car was expected. Received the usual targetted sales patter for not only CDW protection but also breakdown! That's a first. Naturally I declined it all. Snow socks not chains but they sufficed. Overall great for the price. Good communication all round
View moreJanuary 21, 2024
Destination: Milan
GOOD, NORMAL
View moreJanuary 17, 2024
Destination: Pisa
Counter staff really helpful. Really fast and close to where you check in for your car. Full explanation about the car given and whenever we arrived with the car they just as fast.
View moreJanuary 16, 2024
Destination: Bologna
Il noleggio è andato abbastanza bene, mi è capitato un inconveniente per cui sono stato costretto a contattare l'assistenza stradale e cambiare l'auto. Successivamente ho dovuto prendere un taxi per arrivare in aereoporto a Verona per poter prendere un altro mezzo, mi è stato detto che la corsa mi sarebbe stata rimborsata ma questo non è accaduto mai.
View moreJanuary 15, 2024
Destination: Pisa
Refuelling condition was supposed to be full to full but they maintained they only do same to same, which is not what my confirmation stated. The staff was uncooperative.
View moreJanuary 13, 2024
Destination: Bologna
Sicily by Car was super helpful and fast.
View moreJanuary 11, 2024
Destination: Rome
Good
View moreJanuary 11, 2024
Destination: Palermo
Smooth rental, except for a bit of confusion finding drop off location.
View moreJanuary 11, 2024
Destination: Venice
The car was dirty inside and outside - when we pointed it out, we were told to bring in the similar - dirty - condition. We drove it from Venice to the mountains during winter and it happens to snow it winter, we were not provided winter tires so when we tried to climb a main road during snowing we were stuck on the road. We found a snow-tire socks in the trunk and used them. After returning the we were charged 45 Euro for using those sock. Invoice stated: Penalty for restoring snow chains/snow socks So good luck if you drive in mountains during winter.
View moreJanuary 9, 2024
Destination: Milan
Cars are not well looked after. The first car they gave me had a flat tire and they didn't even believe me when i reported it. They have a policy that customer should return the car clean inside out and if not there is a 20€ charge.
View moreJanuary 5, 2024
Destination: Rome
Lancia Ypsilon not as good as Ford Fiesta (per booking expectation)
View moreJanuary 5, 2024
Destination: Treviso
Great!
View moreJanuary 5, 2024
Destination: Treviso
All good as usual
View moreJanuary 5, 2024
Destination: Treviso
Always good to deal with
View moreJanuary 5, 2024
Destination: Treviso
Really good team at the counter. Great to deal with
View moreJanuary 3, 2024
Destination: Pisa
Centauro staff were very friendly and efficient both on collection and return of the rental vehicle. The car was recently acquired, with low mileage and was clean and comfortable.
View moreDecember 27, 2023
Destination: Turin
You did not provide enough details about the shuttle from the airport. As a result I had to get a taxi (30 Euro) and on top of that I've lost my jacket in the taxi. I understand the loss is my own responsibility but it took me a while to find a way to the vehicle and I was really tired after the flight. On the way back I already knew the exact location and I knew that a free shuttle bus was circulating between the airport and the vehicle drop off. This information was crucial to the booking.
View moreDecember 27, 2023
Destination: Venice
That wanted to sell their insurance too much. Even though I said that I already have a full cover from Qeeq, they've been saying that it won't cover anything so I have to get theirs.
View moreDecember 23, 2023
Destination: Perugia
Easy process, staff helpful.
View moreDecember 12, 2023
Destination: Naples
Keddy seems to be the budget arm of Europcar, at Naples airport its managed by the Europcar desk which requires a shuttle bus ride from the terminal, so finding it on arrival is no problem,BUT finding it when returning the car is a nightmare because the entrance is a narrow passage through what looks like building work fencing and is totally unmarked! I only found it because there is a hut at the gate and I stopped to ask the man there where the drop off point is! You can`t see the car park from the road. So be advised to make a note of where it is when you pick up the car! If you are very weary and careful when you collect the car you should have no trouble. Film the car in minute detail with stills and video when collecting it paying particular attention to to lower parts like cills and bumper underparts, because they`ll look for hidden scratches when you return the car! The guy who checked our car went straight to a long scratch on the bumper underside and said "look"! When we collected the car I found a LOT of major scratches not listed on the rental agreement as pre-existing, after filming them all I returned to the office to make sure they were shown as pre-existing. The guy said its fine whats important is that you have a video...... but that`s just a cop out because then later you have to prove that they were already there after they charge you for them, so insist as I did that they mark and sign all of them off on your form before you leave, then you`ll have no problems! When they see they`re not going to be able to pull a fast one on you they don`t try! Pick up and drop off the car in good daylight if possible, otherwise take a strong torch with you when filming. The only gripe is that we booked a Renault and ended up with a Fiat panda with very little room for luggage, but as we were only two and it was a hybrid rather than straight petrol we could live with it! Overall OK just be very weary that these super cheap co. try to make their profits on dodgy damage claims!
View moreDecember 12, 2023
Destination: Milan
El coche estaba sucio (papeles) y se me cobró la limpieza despuesd de devolverlo
View moreDecember 7, 2023
Destination: Venice
The car had a few more scratches than were highlighted at pick-up but I took pictures and there were no issues raised at drop-off
View moreNovember 27, 2023
Destination: Pescara
Good fast and efficeint service at pick and drop off. will definitely use again
View moreNovember 27, 2023
Destination: Milan
I hoped for luxes but i get MG
View moreNovember 22, 2023
Destination: Pisa
Excellent service, friendly and helpful staff.
View moreNovember 19, 2023
Destination: Milan
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
View moreNovember 19, 2023
Destination: Cagliari
Everything was good except the point of collection and drop off. Would be very happy to use this company again.
View moreNovember 16, 2023
Destination: Naples
I read a few reviews which advised against using Alamo but to be honest I couldn't fault it. The staff were helpful, the vehicle was great and we had a trouble free holiday. They don't make a big fuss on returning the car, they just walk round and make sure there is no perceptible damage that wasn't there before and sign it off. All perfectly standard and normal practice. Thank you will use again, exceptionally good value and service.
View moreNovember 14, 2023
Destination: Venice
The hotline number in Milano italy can not contact and sms to Qeeq also have nothing to help Not good experience if your car tyre flat or accident if i need help from Europecar
View moreNovember 1, 2023
Destination: Olbia
Excellent - but they tried harder than other companies to upsell me.
View moreNovember 1, 2023
Destination: Venice
Car was damage Car was without fuel and I was in a rush I had to search fast to filled up Car had smoke cigarettes smell Car was not properly cleaned inside
View moreSeptember 21, 2023
Destination: Olbia
car was efficient for my needs.
View moreSeptember 21, 2023
Destination: Naples
great modern car, quick pickup and drop off, couldn't have been better
View more