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Live chat Email us Service Code: 1373597122
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1373597122
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The information to rent the car I wanted where incorrect

Reviewed: Sun, Nov 19, 2023
About Keddy by Europcar: 7.0 /10
I was absolutely surprised that to rent the car I booked I would have needed two credit card. It wasn't mentioned anywhere on QEEQ.COM (the 3rd parties where I booked the car) and I had to take what I was allowed to instead of what I paid for.
Reply by Qeeq:
Thank you for your review of QEEQ. We sincerely apologize for the negative experience you had. It would be greatly appreciated if you could kindly provide us with more specific details and any relevant documents. We will promptly assist you in investigating the matter with the supplier. Thank you for your understanding and support. Once again, we appreciate your feedback and hope to have the opportunity to serve you again in the future.
Standard | Mercedes-Benz C Class or similar

Relevant Reviews on Keddy by Europcar in Italy

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Mini | Fiat 500 or similar
Reviewed: Wed, Oct 26, 2022
“Ok rental”
About Keddy by Europcar: 8.0 /10
Counter staff not particularly friendly and not really helpful when we asked for advice on returning car and avoiding traffic limitation zone. Drop off was straight forward.
About QEEQ: 10.0 /10

M.Campbell-Currie

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Small SUV | Fiat 500X or similar
Reviewed: Tue, Jun 7, 2022
About Keddy by Europcar: 9.0 /10
Car fitted in 4 large suitcases without parcel shelf in place. Unfortunately hire company wouldn’t let us leave it so it had to sit in front of back seats entire journey.
About QEEQ: 10.0 /10

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Compact | Fiat 500X or similar
Reviewed: Tue, Sep 3, 2019
“Ridiculous wait to collect car”
About Keddy by Europcar: 5.7 /10
Waited nearly 2 hours to collect car
About QEEQ: 8.0 /10

Caro

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Compact | Peugeot 308 Estate or similar
Reviewed: Mon, Aug 5, 2019
“Watch out for extra charges when you pick up your car.”
About Keddy by Europcar: 7.3 /10
Counter staff extremely helpful.
post image

C.Little

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Full Size Van | Volkswagen Caravelle or similar
Reviewed: Thu, Apr 18, 2019
“Was not given the car I booked and paid for. The one I got I had to return due to faults.”
About Keddy by Europcar: 8.0 /10
I booked a 7 seater car as I had 6 people in our party. I was given a long wheel base 9 seater mini bus. As soon as I drove it it was clear that the brakes needed repairing. I went straight back into the office but the representative had gone and closed up. I phoned the next day but no answer and finally got through the following day and returned the vehicle, not for a 7 seater as booked but another large minbus. Where we were staying in Rome this was a real problem as we couldnt get the van on the driveway. Please, if someone books a people carrier can you not give them a large bus which struggles to park or get down very narrow lanes. Thank you
About QEEQ: 10.0 /10
Good

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