“Hertz makes business on reported damages more than rentals itself. Very unfair!! Never anymore.”
About Hertz:7.0/10
Terrible company. Staff at the counter extremely unpleasant and not providing the right informations during the contracting process.
The detailed condtion of the vehicle have not been sent by email and the paper delivered at the desk was reporting 15 damages only in German.
I parked the car in a garage and never on the road and I have been charged for a 1cm (!!) scratch, that I did not cause, on the alloy wheel for 280 Euro. ... cheating on the customers to make money in this way. Horrible commercial behavior. Never anymore Hertz in my life.
Checking with you now but hertz
Did not hold the cars booked when our flight was delayed by 6 hours and we had to rebook with them through you
Don’t understand why not given we paid and were arriving charged more and are trying to charge 75 euro for not bringing the car back 100% full when it was over 90% full and cost to top up would be c 10 euro
About QEEQ:7.0/10
Initially good but follow up was difficult after hertz let us down
Took 3/5 hours to rebook which was stressful
“The eventual booking amount ended up higher then the booking amount !”
About Hertz:7.0/10
There was much confusion as the final drop off location was different from the stated site. We had to call in to the help line for assistance to return the car. Booking amount was also to much discrepancies which I have yet to verify and validate.
After I returned the car to Hertz , few days later when i reach Oman , they cut my money around 900 euro with no reason , they are not helpful and not no one explaining to me why they cut the money !!!!!! Very very bad experience
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A.ALKADHEM
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